The Savory Taste of Success Thomas Rise to the Top
The Savory Taste of Success Thomas Rise to the Top
He was Revolutionary: “If there are things you don't like in the world you grew up in, make your own life different,” said Thomas. From fresh ground beef patties to a pick-up window to a salad bar, Thomas strove to create as unique a product as possible. By pushing the existing boundaries, Thomas set new industry-wide standards. He differentiated his restaurant from other fast-food chains and in doing so, generated enough customer loyalty to help it grow.
He Gave Quality: Thomas believed that everyone who worked at a Wendy’s restaurant should have an MBA – a “Mop Bucket Attitude.” This meant being willing to do anything necessary to ensure customer satisfaction and treating every customer as if their jobs depended on it – “because they do!” By focusing on even the smallest detail to ensure quality, Thomas was demonstrating the necessity of building his business up from the basics.
He Made a Contribution: Any time Thomas was offered an honorarium for a speech he had given, he had the host organization make the cheque out to his adoption foundation. Whenever the opportunity to give back to other arose, Thomas seized it. He used his wealth to give others the same chances that he was given when he was first starting out. From adoption to education, Thomas devoted his resources to the causes closest to his heart and created a legacy that has endured even years after his death.
He Was Principled: Thomas believed that the cornerstone of any successful business was integrity. He highly valued his own personal integrity and strove to operate his business in an accordingly acceptable way. The way he treated everyone from a Wendy’s crewmember on up to a high profile corporate CEO reflected his principled attitude towards others. Thomas proved that business doesn’t have to be all bad.
He Had Faith: “Everyone has an opportunity to succeed,” said Thomas. “You can be anything you want within the laws of God and Man.” Thomas believed that if there was something he wanted to do, he could do it no matter what. Without that attitude, Thomas knew he wouldn’t ever amount to much. With even his father doubting his abilities, Thomas had to strive doubly hard to stay confident and focused on his dreams.
Today, Wendy’s employs over 123,000 people and earns over $3.5 billion in revenues. Thomas' adoption foundation continues to raise awareness and disperse millions of dollars in grants each year. He may not have striven to create a legacy but he has certainly created one that will last another lifetime.
The Savory Taste of Success Thomas Rise to the Top
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Thomas’ father once told him, “You’ll never keep a job! I’ll be supporting you for the rest of your life.” From being an anonymous baby who was unwanted by his birth parents to becoming a multi-million dollar CEO, Thomas made the vision he outlined as a 15 year old come true. Through a combination of hard work, desire and his unique personality, Thomas rose to the top of the food chain. What were his success factors?
He was Revolutionary: “If there are things you don't like in the world you grew up in, make your own life different,” said Thomas. From fresh ground beef patties to a pick-up window to a salad bar, Thomas strove to create as unique a product as possible. By pushing the existing boundaries, Thomas set new industry-wide standards. He differentiated his restaurant from other fast-food chains and in doing so, generated enough customer loyalty to help it grow.
He Gave Quality: Thomas believed that everyone who worked at a Wendy’s restaurant should have an MBA – a “Mop Bucket Attitude.” This meant being willing to do anything necessary to ensure customer satisfaction and treating every customer as if their jobs depended on it – “because they do!” By focusing on even the smallest detail to ensure quality, Thomas was demonstrating the necessity of building his business up from the basics.
He Made a Contribution: Any time Thomas was offered an honorarium for a speech he had given, he had the host organization make the cheque out to his adoption foundation. Whenever the opportunity to give back to other arose, Thomas seized it. He used his wealth to give others the same chances that he was given when he was first starting out. From adoption to education, Thomas devoted his resources to the causes closest to his heart and created a legacy that has endured even years after his death.
He Was Principled: Thomas believed that the cornerstone of any successful business was integrity. He highly valued his own personal integrity and strove to operate his business in an accordingly acceptable way. The way he treated everyone from a Wendy’s crewmember on up to a high profile corporate CEO reflected his principled attitude towards others. Thomas proved that business doesn’t have to be all bad.
He Had Faith: “Everyone has an opportunity to succeed,” said Thomas. “You can be anything you want within the laws of God and Man.” Thomas believed that if there was something he wanted to do, he could do it no matter what. Without that attitude, Thomas knew he wouldn’t ever amount to much. With even his father doubting his abilities, Thomas had to strive doubly hard to stay confident and focused on his dreams.
Today, Wendy’s employs over 123,000 people and earns over $3.5 billion in revenues. Thomas' adoption foundation continues to raise awareness and disperse millions of dollars in grants each year. He may not have striven to create a legacy but he has certainly created one that will last another lifetime.
The Savory Taste of Success Thomas Rise to the Top
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Dianne CramptonDianne Crampton is an executive leadership coach, team consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. - Visit Dianne Crampton's Website |
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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