10 Tips For The Perfect Cleaning Franchise Business
10 Tips For The Perfect Cleaning Franchise Business
1. More Services Means More Money
Many new cleaning businesses make the subtle mistake of performing only one kind of cleaning work, unintentionally pigeonholing themselves and limiting their client base. Whatever business you start, follow the lead of Oxi Fresh Carpet Cleaning and make it a point to expand your operation. Though carpet cleaning is Oxi Fresh Carpet Cleaning’s bread and butter, they also provide clients with upholstery services and tile & grout cleaning, which gives them a much wider client base.
2. Think Outside The Box As You Look For Clients
Of course, when starting a work from home cleaning business, the first thought is to clean clients’ homes. Maybe offices come to mind too, but neither of those are enough. If you really want to turn a profit, think about out-of-the-ordinary clients, like apartment buildings, theaters, retail stores, and retirement centers.
3. Have Your Clients Sign A Contract
Though it’s always nice to trust people to give you repeat business when they say they will, it can often help to get a commitment from them in writing. No matter how happy a client may seem to be with your work as a Sparkle Wash franchisee, they may simply forget to call and schedule another visit from you and your power wash equipment, which would result in a loss of cash flow for you. But with a signed contract in hand, you can freely return and keep up that income stream.
4. Use All The Marketing Tools You’re Given, And Then Some
Franchises generally come with a developed marketing plan and a full range of tools, something that every franchisee should fully take advantage of, because good marketing is essential to business success. Don’t stop there though; be ready to extend your personal network everywhere you go by shaking hands and passing out business cards.
5. Seek Customer Feedback
The only way to really know if you and your employees are doing everything possible to service the client is to ask, so do so. Especially in a business like Fish Window Cleaning, in which employees do a lot of the work independently, be sure to call clients and ask how things went or send a survey to make sure the work was done the way the client wanted.
6. Customize For Clients
Not every client needs exactly the same service, if for no other reason than the fact that no two houses are the same. Be ready to adapt your services slightly to address the specific needs of each client, and they are far more likely to continue using your services.
7. Don’t Slack Off
Business opportunities should never be squandered, especially by simply failing to take the work of cleaning seriously. Though many systems, like N-Hance cabinet and hardwood floor restoration, have simplified and accelerated methods of accomplishing the cleaning work, don’t ever believe that a good tool or method is any replacement for elbow grease. N-Hance’s tools already beautifully refinish wood in only 24 hours, a fraction of the time others take, so don’t abuse that gift by only working at half intensity.
8. Don’t Cut Corners
Whether cutting a corner is conveniently overlooking a bit of work or using a less impressive cleaning solution because it’s cheaper, don’t do it. It’s easy to pick out sloppy work, and when clients find that their money and their homes are disrespected, they’ll go with someone else.
9. Respond To Client Calls Quickly
There’s always that time that you can’t reach for your phone quickly enough, and you miss the call. That’s fine, as long as you reply to your client’s message as soon as possible. Whatever a client is calling you about is important to them, and they want to be reassured that it is important to you as well. Your home based business depends on cash flow, and cash flow depends on clients who feel that you respect their time and their requests, and one of the simplest ways of making them feel so is by keeping in communication with them.
10. Say "Thank You" To Your Clients In Creative Ways
Everyone likes it when others think about them, and clients are no different. A great way to thank your clients is by sending them a holiday greeting card and perhaps a small gift. When you let them know that you remember them, they will inevitably remember you.
Of course, the list of business advice could go on for pages and volumes. As you speak with your franchisor, go through the training process, and begin to interact with other franchisees as well, more and more wisdom will be contributed to your business tool box, because everyone who has been in your shoes before has something to offer in terms of wisdom. Some of it will immediately apply to you, and some won’t, but keep it all banked away somewhere, regardless of current relevance, and your franchise opportunity will profit from it someday.
10 Tips For The Perfect Cleaning Franchise Business - To learn more about this author, visit Candice Clem's Website.
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Many professionals say that the cleaning industry is one of the easiest in which to start a new small business. Of course, the fact that it’s easier than other industries doesn’t mean it will be a walk in the park, because starting any new business, franchise or not, always comes with a fair degree of hard work. In the interest of helping prospective franchisees navigate the world of starting a cleaning franchise, here are 10 tips to make that business initiation go over just a little bit more smoothly.
1. More Services Means More Money
Many new cleaning businesses make the subtle mistake of performing only one kind of cleaning work, unintentionally pigeonholing themselves and limiting their client base. Whatever business you start, follow the lead of Oxi Fresh Carpet Cleaning and make it a point to expand your operation. Though carpet cleaning is Oxi Fresh Carpet Cleaning’s bread and butter, they also provide clients with upholstery services and tile & grout cleaning, which gives them a much wider client base.
2. Think Outside The Box As You Look For Clients
Of course, when starting a work from home cleaning business, the first thought is to clean clients’ homes. Maybe offices come to mind too, but neither of those are enough. If you really want to turn a profit, think about out-of-the-ordinary clients, like apartment buildings, theaters, retail stores, and retirement centers.
3. Have Your Clients Sign A Contract
Though it’s always nice to trust people to give you repeat business when they say they will, it can often help to get a commitment from them in writing. No matter how happy a client may seem to be with your work as a Sparkle Wash franchisee, they may simply forget to call and schedule another visit from you and your power wash equipment, which would result in a loss of cash flow for you. But with a signed contract in hand, you can freely return and keep up that income stream.
4. Use All The Marketing Tools You’re Given, And Then Some
Franchises generally come with a developed marketing plan and a full range of tools, something that every franchisee should fully take advantage of, because good marketing is essential to business success. Don’t stop there though; be ready to extend your personal network everywhere you go by shaking hands and passing out business cards.
5. Seek Customer Feedback
The only way to really know if you and your employees are doing everything possible to service the client is to ask, so do so. Especially in a business like Fish Window Cleaning, in which employees do a lot of the work independently, be sure to call clients and ask how things went or send a survey to make sure the work was done the way the client wanted.
6. Customize For Clients
Not every client needs exactly the same service, if for no other reason than the fact that no two houses are the same. Be ready to adapt your services slightly to address the specific needs of each client, and they are far more likely to continue using your services.
7. Don’t Slack Off
Business opportunities should never be squandered, especially by simply failing to take the work of cleaning seriously. Though many systems, like N-Hance cabinet and hardwood floor restoration, have simplified and accelerated methods of accomplishing the cleaning work, don’t ever believe that a good tool or method is any replacement for elbow grease. N-Hance’s tools already beautifully refinish wood in only 24 hours, a fraction of the time others take, so don’t abuse that gift by only working at half intensity.
8. Don’t Cut Corners
Whether cutting a corner is conveniently overlooking a bit of work or using a less impressive cleaning solution because it’s cheaper, don’t do it. It’s easy to pick out sloppy work, and when clients find that their money and their homes are disrespected, they’ll go with someone else.
9. Respond To Client Calls Quickly
There’s always that time that you can’t reach for your phone quickly enough, and you miss the call. That’s fine, as long as you reply to your client’s message as soon as possible. Whatever a client is calling you about is important to them, and they want to be reassured that it is important to you as well. Your home based business depends on cash flow, and cash flow depends on clients who feel that you respect their time and their requests, and one of the simplest ways of making them feel so is by keeping in communication with them.
10. Say "Thank You" To Your Clients In Creative Ways
Everyone likes it when others think about them, and clients are no different. A great way to thank your clients is by sending them a holiday greeting card and perhaps a small gift. When you let them know that you remember them, they will inevitably remember you.
Of course, the list of business advice could go on for pages and volumes. As you speak with your franchisor, go through the training process, and begin to interact with other franchisees as well, more and more wisdom will be contributed to your business tool box, because everyone who has been in your shoes before has something to offer in terms of wisdom. Some of it will immediately apply to you, and some won’t, but keep it all banked away somewhere, regardless of current relevance, and your franchise opportunity will profit from it someday.
10 Tips For The Perfect Cleaning Franchise Business - To learn more about this author, visit Candice Clem's Website.
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John PowerJohn Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website |
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Anne BarrAnne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website |
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George LudwigGeorge Ludwig is a recognized authority on sales strategy and peak performance psychology. An international speaker, trainer, and corporate consultant, he helps clients like Johnson & Johnson, Abbott Laboratories, Northwestern Mutual, CIGNA, and numerous others improve sales force effectiveness and performance. Though it's George's strategies and processes that help corporations increase productivity and performance, it's his tremendous energy and dynamism that spark the transformation. Again and again, clients remark on his amazing ability to unleash human capacity and inspire men and women to break out of their comfort zones. The result is a whole new type of salesperson. His customized presentations teach achievers to make stunning advances in their lives. From helping salespeople realize cherished dreams to helping corporations exponentially accelerate revenue streams, George Ludwig leaves audiences and individuals empowered, emboldened, and clamoring for more. George is the best-selling author of Power Selling: Seven Strategies for Cracking the Sales Code and Wise Moves: 60 Quick Tips to Improve Your Position in Life & Business. - Visit George Ludwig's Website |
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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Jay Kubassek(Jay's Full Bio: EvanCarmichael.com/jaykubassek) In five years, Canadian-born entrepreneur Jay Kubassek went from selling mufflers at a Midas franchise to revolutionizing Internet marketing with the 2004 launch of CarbonCopyPRO, a online marketing education company, now worth over $20 million with customers in over 160 countries.
As an independent film producer, his upstart film fund Aliquot Films is currently producing a films with Spike Lee and Abel Fererra (starring Ethan Hawke and Dennis Hopper.)
Jay's entrepreneurial spirit is irrepressible. He’s the owner of five companies, a professional speaker and trainer, international real estate developer/investor, extreme sport enthusiast and emerging philanthropist. Jay resides in NYC with his wife Jamie, son Milo and dog Cooper. Visit Jay's official website: www.JayKubassek.com - Visit Jay Kubassek's Website |
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David BarrDavid Barr is the President of Venture Opportunities, Inc. David has been a professional business broker/intermediary since 1980 focusing on General Business Brokerage and Mergers and Acquisitions representing client transaction value from $400,000 to $20,000,000. Mr. Barr has handled the sale of over four hundred and fifty companies. David earned a university degree from the State University of New York majoring in economics and business. David holds the Mergers and Acquisition Master Intermediary and the Certified Business Intermediary designations from the International Business Brokers Association. He is also a Senior Business Analyst and a Texas licensed Real Estate Agent. For more information about David and Venture Opportunities, visit www.bizdealmaker.com. - Visit David Barr's Website |
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Casey GollanCasey Gollan, Business Coaching & Mentoring Programs. Add $1 Million to $10 Million in the next 1 to 3 years. Since 1996 Casey has to added hundreds of millions of dollars to businesses. Watch a free video see client results Business Coaching website. - Visit Casey Gollan's Website |
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Kim CastleWith nearly two decades in the advertising and design business, with clients like Domino's Pizza, General Motors, Direct TV, Pedigree, Wolfgang Puck, Higher Octave Music, Hollywood Celebrity Products, Disney, and Paramount, as well as thousands of entrepreneurs around the world define, structure, communicate, and position their business for greater profits, BrandU(R) co-creators Kim Castle and W. Vito Montone discovered that entrepreneurs could experience the same power that big brands command for a fraction of the cost with the world's only process-based results-drive Integral approach to business creation. BrandU(R) is helping entrepreneurs grow with the power of extreme clarity from idea...to brand...to market(TM) and helping one million entrepreneurs become successful and whole so that they can make a difference in the world. Are you one of them? If you want to experience clarity all the way to the bank(TM), get started now at http://www.brandu.com. - Visit Kim Castle's Website |
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