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Q: What reports are needed to run a restaurant right? - Click To Read Article
Reporting and record keeping are extremely important pieces to the successful restaurant puzzle. Find out what financial snapshots are absolutely necessary to guage your restaurant's performance in this Q&A.
Does your restaurant have an identity? - Click To Read Article
Here are some questions every restaurant owner must ask themselves about their business if they intend on communicating who there are and what they do to their potential customers.
Q: How can I make my employees accountable? - Click To Read Article
Accountability, the "A" word. Many employee issues find their root in accountability, or more specifically, the lack of accountability. Here's an overview on working with your staff to create accountability.
Creating a manageable menu - Click To Read Article
A menu is a restaurants most important marketing tool. It helps a restaurateur tell his/her customers what they're all about. Too often, this tool lacks focus and leads to some big operating issues. Here's an article about avoiding those issues.
Don't give your customers what you want - Click To Read Article
Here's something that successful franchise concepts know that you may not. You don't get rich in the restaurant game by giving people what you think is great. There's more important things than "your idea of great" to consider if you want to build a business people will stand in line to enter. Read more about them in this article.
"Anything worth doing, is worth paying someone else to do." - Click To Read Article
Creating a system that manages itself is the key to working "ON" your business instead of "IN" your business. Systems are the backbone of succcessful franchises. Find out why the quote in the title of this article is true by reading on.
The difference between a "reason" and an "excuse" - Click To Read Article
There's a million and one reasons for failure in the restaurant, or any other, business. I've heard them all, I just don't believe them all. Find out how taking accountability for your role in preventing problems in your restaurant can create the accountability necessary to compete with the chains, or to create a successful franchise of your own, by reading this article.
The biggest mistakes restaurants make, and why they have a high failure rate - Click To Read Article
This is one of the most important articles I've written. It's a list on the biggest reasons for failure in the restaurant industry. While there are certainly other issues that can lead to failure, these are the most common.
Q: Is this a bad time to start up a new restaurant with a slow economy? - Click To Read Article
I field a lot of questions from new and soon-to-be new restaurant owners. Here's one of those questions regarding concerns about opening a business during a slow economic period.
How to teach - Click To Read Article
This article lays out a simple step-by-step process to teach you how to teach others. Implement this procedure to make your training programs the best they can be.
How to teach in 10 easy steps - Click To Read Article
Teaching is an imperative skill in running a successful business, whether you're an independent operator or a franchisee. Use these 10 easy steps to make yourself a better teacher, manager and business owner.
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