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10 Things Franchisees Should Know About Their Competitors
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| Guest post by: Ed Teixeira |
Article Overview: Market analysis is a means of gathering important information about your market competitors. It gives you insight into the quality and techniques of your competitors and enables you to understand your market conditions. When you analyze your competitors, indentify the similarities and differences between their products or services and yours. When you’ve identified key characteristics of your competitors you can establish a plan to compete.
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10 Things Franchisees Should Know About Their Competitors
Market analysis is a means of gathering important information about your market competitors. It gives you insight into the quality and techniques of your competitors and enables you to understand your market conditions. When you analyze your competitors, indentify the similarities and differences between their products or services and yours. When you've identified key characteristics of your competitors you can establish a plan to compete. For example, you may lower certain prices, offer better service, advertise, use special promotions or add to your product line or services. During your research of your marketplace, you can gather information from competitors that can provide you with insight on what makes them successful (or not!).
You should collect the following information:
1. Who are your competitors?
2. Where are they located?
3. What products or services do they offer?
4. What is their pricing
5. Estimated revenue?
6. Do they advertise? Where?
7. How do they market? (Informational sessions, direct mail, etc.?)
8. What are the perceived strengths and weaknesses of your competitors?
9. What type of equipment and software are they using?
10. Review competitors' websites, literature, and marketing materials - how do they present themselves to the market; are they a professional organization?
Sources of Information:
On-Site: Make visits to your competitors or shop them for services and pricing. You can you use your employees or friends to do competitive checks.
Internet: The Internet can be a great source of information. Enter the competitor's name in search engines (Google, Yahoo, MSN, Ask, etc.) and check out the results of the search. The Internet can give you an overview of your competitor's services, products, and maybe even prices and referral sources. You can gather this information without having to leave your computer. Information is available from the Federal Commerce Department online or in the library. You can review Edgar Online and business websites to obtain required financial filings. Look for an industry trade association and industry publications. Go to Hoovers Online or Bacon's to look for business publications in your industry.
Competitor: During your research of your marketplace, you can gather information from competitors that provides you with insight on what makes them successful (or not!).
Networking: Join community and civic groups. It's a great way to network and meet other business people (maybe even a competitor or two). Determine the business in the market that could be future referral sources and/or clients.
After the information has been collected and your competitive research completed, you will be able to describe your competitors and their strengths and weaknesses. You should know what is different about your business and why customers will choose you rather than your competitors'. You should also be able to describe your target market and target customer and what will motivate them to purchase your product. This process should help you gain and maintain a competitive advantage
© 2010 FranchiseKnowHow, LLC
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About the Author: Ed Teixeira RSS for Ed's articles - Visit Ed's website Ed Teixeira is a franchise expert with over 32 years in the franchise industry. During his career, Ed has operated franchise companies in diverse industries. He has conducted franchise transactions in Asia, Europe and South America. Ed is the author of "Franchising From The Inside Out" and has spoken on the subject of franchising in the United States and overseas. Ed is currently the President of FranchiseKnowHow,LLC which operates a website that publishes newsletters for franchisees and franchisors.He also provides consulting services. FKH is located in Stonybrook, NY. www.franchiseknowhow.com Ed can be contacted at 631-246-5782 and at franchiseknowhow@yahoo.com. Click here to visit Ed's website Attention Franchisors and Franchisees A Successful Franchise Shouldnt Require Extraordinary Performance A Short List for Evaluating a Franchise Opportunity How to Negotiate Your Franchise Agreement Why Franchisees Should Consider Using a Franchise Broker Whether Youre Selling or Buying a Franchise You Need to Consider an Important Fact |
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