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Bullies At Work

Written by: Ann Andrews

Article Overview: This article provides a definition of bullying, discusses the difference between bullying and harassment, provides tips on what to do if you suspect you are being bullied and for an organization to identify and deal with bullying, some statistics on bullying and the costs of bullying and links to further information.

Bullies At Work

Bullying isn’t new, it has been around for as long as there have been humans on earth. Bullying is about power and control – pure and simple. Sadly, for the person being bullied, the results can be absolutely devastating. At worst the target will eventually leave to work somewhere less unpleasant; at best they will stay; grit their teeth and get more and more miserable, and less and less productive.

It is estimated that workplace bullying affects 1:4 people (source - Workplaces Against Violence) (www.wave.org.nz)

Because bullying is such an emotional topic, in this article I want to cover:
What bullying (in the workplace) is – a definition
The difference between harassment and bullying – and there is a difference
Tips and tools if you suspect you are being bullied
Tips and tools for an organization to identify and deal with bullying
Some stats
The costs of bullying
Further information

WHAT BULLYING (In the workplace) IS

Bullying is the abuse of position and/or power. It is about actions that are deliberate, debilitating and repeated. The target will be bullied until they either leave the organization or is totally subjugated. And then the bully will find their next target.

THE DIFFERENCE BETWEEN HARASSMENT AND BULLYING

Harassment is usually linked to gender, colour, race, disability and/or prejudice of some kind.
The person being harassed knows immediately that they are being harassed.
Harassment is obvious – these people want an audience; they are looking for approval.
Harassment is about bravado, machismo (or whatever the female equivalent of machismo is). It is about looking good in front of their mates (or co-workers.
People who use these tactics often lack self-discipline; they are almost always insecure and are very likely to have personal inadequacies.
Bullying, however, is usually directed at one person who is selected because they are bright, popular, competent and vulnerable.
Bullying is about envy and jealousy.
The person being bullied may not realize they are being bullied for quite some time.
Bullying is mostly done in private so that others don’t see, and so that there are no witnesses.
Bullies are inadequate in all areas of interpersonal skills and lack discipline in their behavioural skills.

Some people are both harassers and bullies.

TIPS AND TOOLS IF YOU SUSPECT YOU ARE BEING BULLIED

Rule No 1 Never, ever confront a bully. Not in private and not in public.
They have been playing their game for a long time; they are skilled at it. All confronting them will achieve, is to actually make your situation even worse.

Tip No 1 Try never to be alone with them – not always possible I know

Tip No 2 Keep notes – find a quiet place after an incident and jot down the key points of what just happened – what was said, what was threatened and what you said and did in response. This will also help you to calm your nerves.

Tip No 3 Let someone know what is happening. Do be very careful who you choose to confide in – telling the wrong person can risk them letting the bully know you are making complaints, and then Rule No 1 comes back into play again with even greater force.

Tip No 4 Start planning your exit – whether that is to another department or to another organization, it really doesn’t matter – the longer you stay the more stressed you will become and the worse the effects will be on your health and your self-esteem. Remember that bullies do not give up. Once they have selected you as a target, they will
continue bullying you until you leave or are totally subjugated.

Tip No 5 And this is a really important tip. Know that this isn’t YOUR problem. You are not to blame in any way. It is their problem and the problem of the organization for not recognizing what is happening and for not dealing with the situation, because if the person has been with the organization a long time, you can guarantee that you will not be the first person they have done this to.

Tip No 6 Sadly laying a complaint about bullying is often one person’s word against another, and if the ‘other’ person is in a management position, the manager seems to be believed more than the employee.

TIPS AND TOOLS FOR AN ORGANISATION TO IDENTIFY AND DEAL WITH BULLYING

Tip No 1 Understand what bullying is and the harm it can do your people and your organization.

Tip No 2 Don’t confuse strong management with bullying – there is a whole world of difference.

Tip No 3 Make sure you have a bullying policy in place and make sure that policy is communicated and enforced.

Tip No 4 Make sure your managers and team leaders are trained in identifying and dealing with bullies.

Tip No 5 Watch for the signs that a bully is at work – they are actually very obvious. The signs are showing up in any department where there is:
high absenteeism; high sickness rates; high turnover; high litigation costs

SOME INTERESTING STATS (source Bullyonline)
66% of organizations have no bullying protocols
23% of bullies work alone
77% coerce others to bully alongside them
Only about 4% of bullies are ever punished

Bullyonline also cites instances where the bully complains of being bullied by the target to deflect the heat from themselves!

According to stats which appeared in The Australian Weekend Herald (7/7/07) :

74% of Australians claim to have been bullied in the workplace
77% said bullies were more likely to get ahead at work
54% said there was a boys’ club
71% of those being bullied dreaded going to work
46% said being bullied had made them physically ill
67% said they worked with someone they would sack if given the chance
Women are more likely to be bullied than men.
52% of bullies are women (See the Her Business stats on women as bullies)
79% of women say they have been bullied v 69% of men
Less than 1% take legal action
Approx 20% of people who bully are teachers, lecturers and school admin staff
12% are health care professionals
10% are from the social services and caring occupations (including care of the elderly)
6-8% are from voluntary and non-profit sector
65% of enquiries bullyonline receives are from the public sector
30% from the private
90% of cases involve a manager bullying a subordinate
8% peer-to-peer
2% subordinates bullying their manager

HER BUSINESS Magazine Jan/Feb 2006

58% of bullies are women
Women bullies target another woman 87% of the time
Male bullies choose women targets 71% of the time

THE ENORMOUS COSTS

In a recent British court case, a bank worker was awarded NZ$2.2m for being bullied at work. (http://finsec.wordpress.com)

An Australian technician at British Aerospace won A$342,989 damages for a major depressive illness contracted while working for years under a supervisor who was often drunk, asleep and just plain incompetent.

A probation officer in NZ was awarded NZ$1m damages for injury to health caused by work overload which his employer did nothing to reduce.

And a US survey of 9000 federal employees indicated a cost of US$180m in lost work time and productivity through bullying. (Her Business Jan/Feb 2006)

The state of Victoria in Australia has paid out A$34 million in compensation to almost 1,000 teachers and principles for stress and injury to health caused by excessive workloads, abuse, lack of support and having to deal with difficult students.

What a lot of bullies also fail to realize, is that what they are doing is actually against the law. In New Zealand, intimidation (and if bullying someone isn’t intimidation, I don’t know what is) attracts a maximum penalty of 3 months in prison or a fine up to $2000, whereas assault (and pushing and shoving constitutes assault), the maximum penalty for that is 6 months imprisonment or a fine up to $4000.

Employers in S. Australia can be fined up to $100,000 for failing to adequately manager bullying behaviour.

FURTHER INFORMATION

http://finance.groups.yahoo.com/group/bullyonline/
www.workplacebullying.com
www.bullybusters.org

And to download an example of a bullying policy for your workplace go to http://www.freedomtocare.org/page155.htm

Related Articles
  Don't be bullied!
  Bullying
  Workplace Bullying: 7 Ways to Ward Off the Bully
  Leadership Stereotypes: Playing the Victim
  How to handle workplace bullying.

Article Tags: audience, bravado, bully, bullying in the workplace, co workers, disability, emotional topic, envy, female equivalent, harassment, inadequacies, jealousy, machismo, mates, prejudice, self discipline, target, teeth, violence, workplaces



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