Having started and run two companies, I have learned a thing or two about selling. I have done enough – and know enough – to have kept my businesses in profit and customers coming back.
Based on this experience, here is the advice I offer to anyone who is about to make their first sale.
Make a list – write down the names and contact details of friends/family/colleagues/contacts who you think would be interested in your product or service.
Make your pitch – contact the people on your list (preferably via email) setting out the benefits to them of buying what you have and the cost involved. End the note by saying. “if you don’t mind, I will give you a call in a few days to follow up on this note and explore your interest in this opportunity..” or something similar.
Make the call – do as you promised and call your contact. If you need to, do some research ahead of time so you know if they have just moved jobs/made an important speech/been in the news etc. This way, you will sound informed. When you make the call, stand up and smile. This will ensure you sound confident, professional and efficient.
Call again – if your contact is not in, agree a time and date to call again and then do so. As you can imagine, they may be top of your priority list as you would like the business but you may not be at the top of theirs! You can’t afford to take this personally – just be persistent and if the contact is interested in what you have to offer, your persistence will pay off. If the call leads to a meeting, go in well prepared and be willing to negotiate.
Make some noise – once you have secured your first sale – with permission from the client – shout about it! Produce a press release or upload the news on your website so others can see that you are now well and truly in business!
Emma Jones is Managing Director of Redbrick Enterprises Ltd & Editor of Enterprise Nation, the home business website.
Making your first sale - To learn more about this author, visit Emma Jones's Website.
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Emma Jones
(Visit Emma's Website)
Emma Jones is founder and editor of
Enterprise Nation, the home business
website, and has started two businesses
herself from home offices in London,
Manchester and rural Shropshire.
Following a career with international
accountancy firm, Andersen, Emma started
her first business at the age of 27 and
successfully sold it just 15 months after
launch.
Emma launched Enterprise Nation, the home
business website, in January 2006. In its
first 18 months, the site attracted more
than 400,000 visitors and national press
headlines.
As a business consultant, Emma is an
authority on business issues and as
founder of Enterprise Nation is well tuned
to the unique issues of home businesses in
the UK.
She has written for Enterprise Nation
since its launch and also for the
Financial Times, City AM and customer
magazines, including for Orange and Viking
Direct. Her syndicated columns appear on a
range of websites from Microsoft’s site
for small business to women’s website www.busyg
irlsguide.co.uk
Emma is regularly called upon by the
Government to speak on the subject of home
business and advises Regional Development
Agencies on how to encourage and support
homeworking.
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