Don’t Be a Pushy Direct Sales Consultant
I am starting to really understand why direct sales consultants have a bad reputation for being pushy. Lately I have often been approached and offered the opportunity to join other direct sales companies (or switch products to another company). I have found that most of the people offering do not take no for an answer. When someone says:
“No thank you, I have been using my vitamins (or make-up or whatever) for the past 7 years and am very happy with the company” you should say, “Cool, I am glad for you and I appreciate your loyalty. “ Anything more than that is being pushy.
Home Business Owners! No vs No, But...
As a business owner, it is important that you know the difference between no and no, but.
When someone says no, they mean no. They do not mean no-not now or no- maybe I will think about it, or no- try to talk me into it, they just mean NO, no thank you I am not interested.
When someone says no, but, the but is frequently not vocalized, so you need to recognize it for what it is.
Here are some examples of answers that are a no, but:
No, my house is too small.
No, I am afraid of public speaking.
No, I do not know who would come.
No, my husband would not let me.
No, I am too busy.
The but is silent. For example:
No, but I would if my house wasn’t so small.
No, but if I wasn’t afraid of public speaking, I might.
No, but if I could get someone to come, I might.
No, but I would if my husband would let me.
No, but I would if I wasn’t so busy.
Do you see the difference? No with a concern listed after it is an opportunity for you to solve a problem. When you learn how to solve some of these problems you will overcome concerns and possibly become a better scheduler.
No means no…
There is nothing more aggravating to a prospect than to have you push your pitch on them when they have given you a firm NO.
No, I do not do shows.
No, I love my vitamins I have now.
No, I hate home parties.
No, I am happy with the company I am with.
No, I am not interested….
Take a NO for what it is and you will improve your image, as well as the image of direct sales as an industry.
Accept No For The Answer In Direct Sales - To learn more about this author, visit Deb Bixler's Website.
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