Home Business Expert: Testimonials, Your Secret Sales Force
Home Business Expert: Testimonials, Your Secret Sales Force
The main problem with online shopping is that on the Internet, people cannot touch anything, and nor can they have a feel of a product. The only thing that they can do is see their pictures and read the descriptions. This is why they hesitate when making a purchase they would rather buy it from an offline store but still visit websites because it is convenient to do so. Thus, if there are testimonials where the users are actually saying good things and about their user experiences, then it definitely helps.
But the testimonials need to be well written and not something simple like this "I have used this product and I liked it Thank You". Customers want to know whether the product is good or not and whether it delivers what it promises, but they want to know much more too. Such as whether the company selling it is reliable, are there any money back guarantees and whether the company honors these guarantees or not, whether the product reaches on time or not and lastly, is the customer service department functional, helpful and prompt.
So you should request your happy customers to write testimonials that are more detailed, offer value propositions and speak of personal experiences. And if they cannot do so, you may even write them yourself and send them over to the customers for their approval.
There are those websites that also publish audio and video testimonials and many believe that these ones have more credibility as visitors can actually see happy customers speaking or hear them.
But in whichever way you may publish the testimonials, you can expect them to work as your secret sales force. That is why they are so popular on the Internet.
Home Business Expert Testimonials Your Secret Sales Force - To learn more about this author, visit Nancy Jamison's Website.
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The value of testimonials is tremendous and this is why you will find that those websites that are successful almost always has them. The fact is, all of us say good words about ourselves, about the services we offer and the products that are on display. But most websites on the Internet face a credibility problem where everything they have to say is taken with a pinch of salt by the prospective customer. In this situation what your actual customers are saying has a great effect as people tend to believe those like them who have been customers themselves and have tried the company. Yes, testimonials often have a great impact and can push up the sales. Credibility indicators such as testimonials can lead to a higher conversion rate. This is why it is said that testimonials can be your secret sales force'.
The main problem with online shopping is that on the Internet, people cannot touch anything, and nor can they have a feel of a product. The only thing that they can do is see their pictures and read the descriptions. This is why they hesitate when making a purchase they would rather buy it from an offline store but still visit websites because it is convenient to do so. Thus, if there are testimonials where the users are actually saying good things and about their user experiences, then it definitely helps.
But the testimonials need to be well written and not something simple like this "I have used this product and I liked it Thank You". Customers want to know whether the product is good or not and whether it delivers what it promises, but they want to know much more too. Such as whether the company selling it is reliable, are there any money back guarantees and whether the company honors these guarantees or not, whether the product reaches on time or not and lastly, is the customer service department functional, helpful and prompt.
So you should request your happy customers to write testimonials that are more detailed, offer value propositions and speak of personal experiences. And if they cannot do so, you may even write them yourself and send them over to the customers for their approval.
There are those websites that also publish audio and video testimonials and many believe that these ones have more credibility as visitors can actually see happy customers speaking or hear them.
But in whichever way you may publish the testimonials, you can expect them to work as your secret sales force. That is why they are so popular on the Internet.
Home Business Expert Testimonials Your Secret Sales Force - To learn more about this author, visit Nancy Jamison's Website.
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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George LudwigGeorge Ludwig is a recognized authority on sales strategy and peak performance psychology. An international speaker, trainer, and corporate consultant, he helps clients like Johnson & Johnson, Abbott Laboratories, Northwestern Mutual, CIGNA, and numerous others improve sales force effectiveness and performance. Though it's George's strategies and processes that help corporations increase productivity and performance, it's his tremendous energy and dynamism that spark the transformation. Again and again, clients remark on his amazing ability to unleash human capacity and inspire men and women to break out of their comfort zones. The result is a whole new type of salesperson. His customized presentations teach achievers to make stunning advances in their lives. From helping salespeople realize cherished dreams to helping corporations exponentially accelerate revenue streams, George Ludwig leaves audiences and individuals empowered, emboldened, and clamoring for more. George is the best-selling author of Power Selling: Seven Strategies for Cracking the Sales Code and Wise Moves: 60 Quick Tips to Improve Your Position in Life & Business. - Visit George Ludwig's Website |
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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Staging DivaDebra Gould, aka The Staging Diva®, is President of Six Elements Inc., an internationally recognized home staging company. Inspired by many requests from aspiring home stagers wanting to start similar businesses, Gould created the Staging Diva Home Staging Business Training Program. Gould has trained over 1000 Staging Diva Graduates worldwide to start staging businesses. Buying decorating and selling six of her own homes in four years lead to an interest in real estate staging which she turned into a career with the launch of sixelements.com in 2002. Since then she has staged hundreds of homes in addition to teaching home staging training. Gould is the author of several home staging resources including a series of popular ebooks made up of a Design Guide, Color Guide and Portfolio Guide. For more information about Debra Gould visit stagingdiva.com. - Visit Staging Diva's Website |
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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Anne BarrAnne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website |
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