Restaurant Managers Escape!
Written by:
Kevin Bury
Article Overview: While working in restaurant management can be fun and challenging, for most it is a dead end street. I escaped and would like to share a viable alternative to those still trapped in the indusrty.
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Restaurant Managers Escape!
Restaurant Managers, are you ready to fire your boss? Have you been laid off or fired? Are you worried that in this economy your position may be eliminated? Or maybe you are just fed up and looking for a way out.
Do you really enjoy working late nights and weekends when your friends are off? How about setting that alarm once a week for 4 AM so you can go stand in a walkin for a couple of hours and take inventory? How about managing the "me" generation, most of which have no interest in team work or your business? And in this economy, how much time are you spending performing hourly functions?
I spent 30 years in restaurant management and was recently fired. For a long time I enjoyed it, fun atmosphere, meeting interesting people, and I was good at it. Then it became a job, paying the bills, with no future.
With this declining economy, I am sure many of you have been forced to think outside the box and find creative ways to save money. Overa yearago I eliminated all bussing positions, ran many shifts without a dishwasher and one day a week this 53 year old grandfather was working the grill. I realized I could not keep this pace up for the next 12 years until I was eligible to retire. I made a decent living, own my own house but not a lot extra. I basically had no retirement and if you have seen the statement Social Security sends out every year, no way was that going to pay the bills.
I knew I had to find something else. I refused to work in a restaurant ever again.
Long story short, I have found an awesome opportunity and started a turn-key online business from home. This is a legitimate business opportunity and a great way to escape the rut of restaurant management. Life is too short to work your tail off for someone else and end up with little for yourself.
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Referred by: http://jaykubassek.com
Related Forum Posts
Re: Hello from Missouri
- [quote="MichaelH":gxmrz8rk]
If anyone in those markets in a managerial or owner capacity would like to offer some simple numbers help I would be greatly appreciative. To be honest, I've actually posted an ad on my local Craigslist for help, and offer $5 PayPal to anyone willing to help... haven't had any results yet!
[/quote:gxmrz8rk]
Unfortunately, to get people to respond to anythign these days, you probably need to up the ante to at least $10. Managers to whom time is money aren't going to take even 5 minutes out of their day to answer questions and then just get $5 for it!
Re: 365 Foolish Mistakes Smart Managers Make
- [quote="litekepr":2v18lglp]This morning's Google Alert held a pleasant surprise.
WORTH MENTIONING
A List of New Books Compiled by
The Management and Government Information Center (MAGIC)
Chinn Park Regional Library
703-792-4880Summer 2007
Indicates titles relating to the FISH Philosophy
365 Foolish Mistakes Smart Managers Make Every Day: How and Why to Avoid Them by Shri L. Henkel, 2006
interesting. Is anyone else here familiar with the FISH philosphy?
i[/quote:2v18lglp]
Congrats on the mention of your book! Hopefully it will drive up sales!
For myself, I don't really care for their acronym... MAGIC. Gives people the subtle impression that good things happen at the snap of a finger instead of lots of hard work!
Meet Mary Sue Milliken - chef and restaurant owner
- Mary Sue Milliken will be at our "Launching an Edible Life" event February 4 in Los Angeles ... come join us!
Contact aswift@ladieswholaunch.com for registration details.
If there's just one thing you need to open a restaurant, it would have to be a stove, right? Think again. When Mary Sue Milliken and her best friend/fellow chef/business partner Susan Feniger opened City Cafe in Los Angeles in 1981, they had no stove or oven, only a hot plate and a hibachi out back in the alley.
Humble digs, especially for two professionally trained chefs-Milliken had attended Washburne Culinary Institute, while Feniger studied at the Culinary Institute of America. Their resumes included stints at three-star restaurants in France, Spago in Los Angeles, and Le Perroquet in Chicago, where they met in 1978-the first women working in that restaurant's all-male kitchen.
Rich in experience and vision, but not in funds, they were happy to have a restaurant to call their own and quickly began perfecting a unique, multicultural fare, which incorporated recipes from Greek, Indian, and Thai cultures, as well as their own mothers' recipes. Once they expanded to City Restaurant in 1985, they became culinary icons, recognized for their fresh mix of refined culinary technique and exotic Third World flavors, all dished up with down-home charm and playful enthusiasm.
Now overseeing 375 employees between the Border Grill restaurants in Santa Monica and Las Vegas and Ciudad in downtown Los Angeles, the partners have also found time to write five cookbooks, including the recent Mexican Cooking Essentials for Dummies; host the popular Food Network shows "Too Hot Tamales" and "Tamales World Tour"; and launch the Border Girls brand at Whole Foods Market.
What we learned from Mary Sue:
Not every venture will be successful, but every experience will be worthwhile. "You've got to bounce back and just keep going. They're all great lessons to learn."
Words of Wisdom
"I think we both subconsciously were willing to start in a really meager setting, just because it was an opportunity not to work for a man."
Penniless But Passionate
"We had come home [from France] with the intent to open a restaurant together, and we didn't have a penny to our names. I was 23 years old. I had not been to college. I had no idea how to launch a business. None. Susan had a degree in economics and had been to chef's school. She's five years older than me. But she also didn't have any idea how to launch a business."
Cook What You Know
"First of all, you just copy things. But then, it starts to be a very personal cuisine, which is what we basically used those three-and-half years at City Cafe for-to create our own personal style of food. And it was so well-received. It started out as country French food, and it kept expanding all the time."
Eclecticism, Not Fusion
"We did some really groundbreaking stuff. This was in 1984, and still, when our City Cuisine cookbook came out in '87, people said there's nowhere to put this book on the shelves of the cookbook aisles, because you guys are all over the map. And there just wasn't that kind of integration of different culinary ideas. We never called what we did "fusion." We always felt like we stayed very true to the Greek cuisine, or the Indian, or the Thai, or the Mexican, or the Scandinavian, or whatever it was."
On-the-Job Training
We slowly started learning about business, so when we launched City Restaurant, which was really the thing that put us on the map, it was a 125-seat restaurant with a full-on kitchen. It was on La Brea. We raised the $660,000, and had to do a whole prospectus. I'll never forget, my net worth was $12,000, and Susan's wasn't much more. But we were able to learn by the seat of our pants, and we've been learning ever since."
How Much Is Enough?
"We were just making educated guesses-or uneducated guesses. In the end, $660,000 was not enough money at all. We were completely short, and we had to get an angel to come in and sign a guarantee on a bank line of credit for us. Really, it was a stressful opening, because we only had like two-and-a-half days in the kitchen with food before we had to open the doors to the public because we were so broke."
Hindsight Is 20/20
"If I knew then what I know now, I would have somehow found some financial bridge so that we could have had a little more practice before we opened. I mean, literally, the first couple weeks, there were nights that we didn't even go home, and we were really burning the candle down to zero."
It's a Man's World
"I think we were both ready to be on our own. And the prospect of working under men, and working our way up, and trying to fight through all of the barriers, looked less fulfilling than just starting out [on our own]. Even though we didn't even have a stove, we still opted to start out calling our own shots."
Know When to Grow
"The growth ... it's a really personal thing. It depends on how equipped you are for the challenge and stress of growth, and how your business is doing. I mean, we've grown where things worked out really well, and we've grown where it's created a big strain on the existing businesses, and the new businesses didn't work."
On Losing Money
"When I look back on it, I think, 'Well, I didn't go to college. That's about how much college might cost me. I'll just chalk it up to experience.' Now I have an even better understanding, and luckily, it didn't happen at a time when I really couldn't afford it. But I'll tell you, being an entrepreneur and being in business is a real roller coaster."
A Thankless Job Has Its Rewards
"When the Food Network came asking for us to come and promote our second book, and they noticed we were funny and how we finished each other's sentences, they said, 'You girls should have a TV show.' The reason we should have had a TV show was that we did all of this really thankless teaching before that, and I'm not even sure it brought bodies into the restaurant. A lot of people might have looked at it as a waste of time. But I think you never know what skill you're going to develop, [and our teaching gave us the skills we needed to do the Food Network show.]"
Be a Great Boss
"We learn a lot from our colleagues, and from other companies that we want to be like. We're always looking for innovative ways to really make our workplace so phenomenally attractive that we can't lose good people, and we can attract the best. Those are big goals for us all the time."
My Most Rewarding Business Moments...
"... are when one of our past employees mentions how working for us made a difference in their lives. It's the best feeling in the world!"
Be Good at Everything
"You have to be a great leader, as well as a great cook, as well as organized, because it's a business of so many details. I think there are a lot of restaurants that fall through the cracks because they're missing the boat on something, and customers just don't come back."
All Work and No Play
"You have to be willing to walk away when you have a pile of work on your desk and stuff that you really should get done. You've got to be willing to walk away and clear your mind and be in the moment with your children or your husband, or whoever. You have to convince yourself that it's equally, or more, important than your job."
This Featured Lady was profiled by Sarah Tomlinson, a Los Angeles-based freelance writer.
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