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Winning Market Share in a Tough Economy

Guest post by: Kris De Leon

Article Overview: Many business owners are facing the challenge of winning market share in a tough economy. The recession has hurt many businesses, forcing many to shut down as they experienced a rapid decline in sales and market share. With consumers spending less than they have in the past, businesses must now find creative ways not only to increase their sales in the short term, but also implement sustainable practices to ensure long term success.

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Winning Market Share in a Tough Economy

Many business owners are facing the challenge of winning market share in a tough economy. The recession has hurt many businesses, forcing many to shut down as they experienced a rapid decline in sales and market share. With consumers spending less than they have in the past, businesses must now find creative ways not only to increase their sales in the short term, but also implement sustainable practices to ensure long term success. Here are a few suggestions on how you can start winning market share in this tough economy.

Focus on your niche and ideal customer

Is your business clear on the needs of your niche market? Have you clearly identified your ideal customer profile? Spend time researching the needs of your market, along with identifying the needs of your ideal customer profile. Get to know their interests, purchasing habits, where they hang out, and what they like to buy. When you know your market inside-out, you can create and tailor your product or service that is a direct match to what your market needs, and design an effective marketing campaign that attracts them to your business.

Provide a strong value proposition

Competition is very stiff in a tough economy. People are often bombarded with advertising from all directions, so it’s sometimes tough to differentiate one company’s product or service from another company’s. With all the noise coming from advertising, it can be easy for customers to tune these messages out. And if your advertising is exactly what everyone else in your market is doing, chances are they’ll tune your message out as well.

Spend time understanding how your company or business differentiates itself from the competition. What kind of value can your company provide that sets you apart from your competitors? Why should your customers care about you instead of another company that offers a similar product or service? What makes you unique?

Your answers to these questions should speak to your niche market and ideal customer. In a world where people seem to have shorter attention spans, prospects and customers will have an easier time remembering you when you project a clear value proposition that addresses their needs.

Create your own market

Instead of trying to compete aggressively against everyone else to gain market share, why not create your own market? When Cirque du Solei first started, they knew they did not want to compete in the circus market, nor did they want to compete in the theatre market. Both of these markets were highly competitive and saturated.

Instead, they created something unique and remarkable by integrating aspects of both the circus and theatre markets. By doing so, they created a new market, which targeted adults who enjoyed both the stunts you would find in a circus and the drama you would find in theatre. By creating this new market, they enjoy a virtually competition-free market, and they can focus entirely on providing something that is remarkable for their audience. So get creative, and start thinking of some under-served market that could use your product or service.

Focus on excellence and deliver at high standards

Take very good care of your current customers, and focus on delivering results that are above and beyond their expectations. With so many competing companies offering similar products or services, it’s easy for a customer to jump ship to a competitor if they encounter a bad experience with your business. Not only will you potentially lose a customer, but you also run the risk of these customers telling their peers about their negative experience.

On the flip side, if you provide excellent service that goes beyond their expectations, you increase your chances of keeping that person as a repeat customer. Through positive recommendation to their peers, you also increase your chances of acquiring new customers through word of mouth marketing. This won’t cost you a dime.

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Article Tags: beat the competition, generate more business, increase business sales, increase leads and customers, increase profits, thrivine in a tough market, thriving in challenging times, winning market share, winning market share in a tough economy
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About the Author: Kris De Leon
RSS for Kris's articles - Visit Kris's website

I am the Founder and CEO of KDL Interactive LLC, a Las Vegas based online marketing consulting company. As a Social Media Strategist, my expertise lies in helping small businesses build their online presence and generate leads and customers through Facebook, Twitter, LinkedIn and Blogging. My blog, krisdeleon.com, is geared to help entrepreneurs and business owners overcome their challenges and achieve success.

Here are some of the challenges and problems I help solve for entrepreneurs and small business owners:

- Help them gain clarity on their target market and ideal customer profile, and making sure their marketing message is crystal clear to them
- Help them to drive targeted leads to their online profiles
- Help them create an engagement strategy that gets their followers to actively participate, and rave about their business to their network of followers
- Help them convert their followers into paying customers, and get their followers to spend with them time and time again.
- Help them measure the results of their online marketing and social media campaigns so that their time and money is best spent on activities getting them results

Prior to my career in online marketing and social media, I have strong international experience with a solid track record of building businesses in Japan and the U.K.

I graduated from the University of Pennsylvania in 2000, and have a strong passion for adventure travel and learning new cultures. I speak business-level Japanese after living over 5 years in Japan, and I am also a certified Scuba Diving Assistant Instructor with PADI.

Want to generate more customers and improve your bottom line? Grab your FREE copy of my E-book 5 Steps to Creating a Successful Facebook Marketing Campaign, and learn the proper way to build your fan base and convert them into paying customers.


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Re: What I'm reading this weekend - Nov 5, 2010 Re: What I'm reading this weekend - Nov 5, 2010 - Tough to say Yinka - I'm usually working about 25 hours per week - a lot of that is online. For most of these articles I pick them up from my RSS feeds, recommendations from friends, or Twitter posts. I'll do a quick skim of the article and if it looks interesting I'll save it for later to read.
Re: How should i promote a new website? Re: How should i promote a new website? - ignore this message IF it's already been stated. I haven't had a chance to read all the replies and i have to jet from the office... I suggest marketing where ever your Target Market congregates. If it's a forum of concerned parents - go there. Strike up a deal with the forum owner (JV) and have him promote it to the list of members (Integration Marketing). If you want to go with Forums then i would partner with a parent who is a frequent poster/moderator on a particular Target Market Forum and have him/her add your link to their signature. That was just a thought but it's not as intense once you get buy in from the Forum owner or high ranked poster/moderator. Hope that sparks some new ideas.
Re: Ideas For Business Re: Ideas For Business - Hello Lucy, you may consider this list for Ideas for Business: (Top 23 list) Rank Company 1 Google 2 Genentech 3 Wegmans Food Markets 4 Container Store 5 Whole Foods Market 6 Network Appliance 7 S.C. Johnson & Son 8 Boston Consulting Grp. 9 Methodist Hospital Sys. 10 W.L. Gore & Associates 11 Cisco Systems 12 David Weekley Homes 13 Nugget Market 14 Qualcomm 15 American Century Invest. 16 Starbucks Coffee 17 Quicken Loans 18 Station Casinos 19 Alston & Bird 20 QuikTrip 21 Griffin Hospital 22 Valero Energy 23 Vision Service Plan
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Re: Quote of the Day - ?"Just because you come up against a wall Re: Quote of the Day - ?"Just because you come up against a wall - I love this. Thanks Evan for posting. I love this saying also. "Tough times never last, but tough people do."


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