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Killer Negotiation Tactics for Basically Nice People
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| Guest post by: Kate McNulty |
Article Overview: Negotiation isn't just something that happens in the boardroom. One of the tenets of being a successful business owner is handling conflict with aplomb. As you identify needs and agendas, you may succeed at translating misunderstandings into win-win situations.
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Free Download - Swift Decision-Making for Busy Business Owners By Kate McNulty |
Killer Negotiation Tactics for Basically Nice People
Negotiating skills can help you manage
lots of sticky situations, both at work and in your personal
relationships. Here are a few examples of where these skills can improve
your life and make everything go more smoothly, for you and anybody
around you:
It’s not about you walking away feeling smug, the goal is to have everybody walking away feeling good about the interaction.
When you have this effect on people, they’ll want to give you your way next time around.
Related Articles- Many family situations require negotiating with others. Deciding which movie to see, planning how to spend money, choosing a vacation itinerary and countless other scenarios are much more fun and satisfying when you apply these skills.
- Being a good negotiator enables you to get what you want more often, without resorting to becoming aggressive or pushy. Negotiating is far more effective than demanding or insisting on what you want- or just caving in.
- You’ll be more successful in the workplace if you know how to negotiate. These skills enable you to stand up for yourself and get what you want more often, without harming relationships.
- Negotiation skills increase your personal effectiveness in any group situation, even in volunteer and community groups, or relationships with your neighbors.
- Knowing how to negotiate lessens the chances that others will take advantage of you.
- Negotiating a fair solution makes you feel good about yourself and increases others’ respect for you. A good outcome in a negotiating relationship is when everyone feels they’ve been treated fairly.
- They plan ahead. Successful negotiations are rarely
spontaneous. Taking the time to analyze the situation and think through
your strategy is perhaps the most important element of negotiating
success. This is true whether you are negotiating an important contract
for your business or negotiating your vacation plans with your family.
Example: Rob wants to begin cycling again to get into better
physical shape. He became a new father 10 months ago and has had no
time to exercise. He worries that his wife will resist any discussion of
his wanting to take time for himself, since the responsibilities of
parenthood are so time-consuming. For a while he avoids the subject,
fearing that it will turn into an argument, but eventually he starts to
feel angry and resentful. He decides to negotiate with his wife, and
begins by making a list of his needs and wants, as well as listing his
best guesses about her needs and wants. When he approaches her about
discussing this topic, he chooses his timing carefully and thinks about
the most tactful way he can initiate the conversation.
- They are willing to consider a wide range of outcomes and
options rather than rigidly insisting on a specific result.
Negotiators who are most successful are open-minded and avoid being
locked in to one outcome. They are willing to consider many
possibilities and combinations of options.
Example: Fred is feeling irritated by his business partner
Alex’s casual habits in their office: Fred likes a tidy environment but
often comes in to find the space cluttered with papers, books and
projects that tend to spill over. He was thinking of cleaning it himself
every morning, to feel less distracted and start with a clean slate,
until he decided to make a list of other options. He came up with
several alternatives: Tell Alex that Fred would like to order some
office furnishings to make organizing easier, or put a screen over his
area when he’s generating a lot of work; or ask him to make a pile of
his stuff before he leaves so it isn’t so unsightly in the morning. Fred
also realized he could move his own desk so the view looks on a
different part of the office, or he could write himself a reminder of
all the great things about working with Alex and try to focus on those
qualities.
- They look for common ground rather than areas of conflict.
Pointing out areas where you and the other person are already in
agreement conveys an attitude of cooperation and lessens any feeling of
opposition.
Example: Sandy wants her next car to be a Volvo because of
their reputation for safety. George wants a small, fuel-efficient car.
She says, “Let’s start by talking about what we already agree on. We
both agree that the car has to have a strong safety record. And we said
we want to buy a newer car, that won’t need as many repairs as the one
we have now. We’ve set our price range as $10,000 or less. Why don’t we
take it from there and see what’s posted on craigslist this weekend?”
It’s not about you walking away feeling smug, the goal is to have everybody walking away feeling good about the interaction.
When you have this effect on people, they’ll want to give you your way next time around.
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Referred by: http://www.awakeningbusiness.com
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About the Author: Kate McNulty RSS for Kate's articles - Visit Kate's website I'm from a social services/non-profit background and I've been self-employed for 11 years. I gain a great deal of creative pleasure from bringing growth and innovation into business. The gratification is not only financial, but comes from the unexpected and flexible thinking involved. Much like solving a puzzle, there is a reliable formula you can apply for business success, although it has infinite variations. Click here to visit Kate's website The Stealth Productivity Secret Ssshh Lights Out Does Your Business Belong to the Awesome Party Squad How to Make Thousands of Dollars Every April Swift DecisionMaking for Busy Business Owners You Can Always Get What You Want Tricks to Help You Negotiate Like a Diplomat |
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