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Employment References Are So Important

Employment References Are So Important

Employment references are as important to the recruitment process now as they have always been, if not more so. The problem being they are now at times more difficult to receive than they were a few years ago.

Some useful facts:

A report by the CIPD shows that in 2007 employers withdrew 25% of job offers due to applicants misrepresenting their applications.

In a 2008 CIPD survey 75% of organisations state they always take up employement references

It is estimated that 12.5% of people exagerate or falsify their qualifications

The main purpose for obtaining employment references is to gain information about a candidate's employment history and the credibility of the CV and or application supplied. We have found that more and more employers are not issuing references due to the time factors involved and or the legal implications.

Employers in th UK do not have a common law duty to provide employment references for serving or past employees unless there is an express or implied term in the employment contract but refusal to give a reference can have an adverse effect on the employee. A leading UK judge Lord Sloan has indicated that although there may be no legal obligation to provide a reference there is a moral obligation to do so. (Spring v Guardian Assurance plc and others. 1994 ICR 596 HL)

To avoid being ignored or denied a reply for a reference you may want to consider outsourcing this function. A well written reference request with questions that are based on factual information and not subjective information has a far higher chance of a reply. A process of e-mail, post and telephone reference requests takes time but does achieve a higher response rate. The key points to receiving employment references are:

Supply a document for completion, do not rely on the referee having to start from scratch
Keep the document simple and the questions factual
Ensure it is not too time consuming to complete
Make it easy for the referee to reply, e-mail or pre-paid envelopes where applicable





Employment References Are So Important - To learn more about this author, visit Chris Watson's Website.

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About The Author


Chris Watson
(Visit Chris's Website) Chris has spent over 20 years in the retail motor industry working with manufacturers such as Vauxhall, Honda, Volkswagen, Peugeot and Renault. Prior to specialising in HR and recruitment as a partner and director of Connect HR & Recruitment Ltd Chris held several senior management positions as Operations Director, Managing Director and Divisional Director with some large PLC's and a family owned business. These later roles were mostly related to business turnarounds which Chris proved to be very successful with through his style and management of his staff. Chris was very precise with communications and objectives. Attention to detail and the importance of treating people fairly and consistently were always at the top of his agenda. Performance management and motivation were key attributes to his successes. Chris is a Fellow of the Institute of the Motor Industry and holds a diploma in perfromance coaching. In 2007 Chris along with two partners set up Connect HR & Recruitment Ltd to share their experience and skills with small to medium sized business and organisations who were also looking to improve the business through quality human resource management.

Chris Watson is a Gold author on EvanCarmichael.com
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