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How can HR assist in the current market conditions?

How can HR assist in the current market conditions?

Your HR department now needs to readdress it’s priorities and focus on building a sustainable plan to assist the business and its people through such difficult market conditions without adding costs and of course where ever possible reducing costs.

A simple 5 point plan such as this will help.

Point 1 Review Employment Costs – You might be able to achieve some quick wins with a simple review of the following.

• Job Evaluation
• Bonus packages
• Recruitment
• Current staffing levels

Point 2 Performance Management Systems – If you have reduced your workforce or time worked you now need to ensure you get the best out of everyone.

• Review of current systems effectiveness
• Implement a system if one is not already in place
• Does it measure customer service, customer loyalty, quality and efficiencies
• Do the management team take it seriously
• Does it include a monthly review at the very least
• Are the reviews linked to an appraisal system

Point 3 Sickness & Absence – The cost of sickness and absence to any company is a significant cost. Now is the time to reduce it.

• It must be recorded accurately
• Analysis of the data will need to be reviewed monthly
• Identify key areas and particular trends
• Management of sickness and absence must follow a robust plan
• Utilise Occupational Health Doctors for reports and guidance where necessary
• With a working party focus on the improvements required and how to achieve them
• Poor attendance normally has a history, look for it when recruiting

Point 4 Training & Development – Do not stop training and developing your people, change the way you train and develop them.

• Develop a 6 to 12 month plan in house
• Identify your key training needs
• Identify internal trainers
• Focus on the areas that you have trainers capable of delivering the training
• Deliver in house managed by your HR team

Point 5 Communications – Never under estimate the importance of communication between employer and employees.

• Keep all staff updated
• Make communications positive and fun where ever possible
• Communicate regularly
• Utilise meetings, notice boards, news letters, letters with payroll etc

Yes it all sounds pretty basic and only what you should be doing anyway. Go and talk with your HR team, have a look for yourself. Revitalise the drive to get the best from your people at all times.





How can HR assist in the current market conditions - To learn more about this author, visit Chris Watson's Website.

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David Acheson
David Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns.  David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website

Kim Castle
With nearly two decades in the advertising and design business, with clients like Domino's Pizza, General Motors, Direct TV, Pedigree, Wolfgang Puck, Higher Octave Music, Hollywood Celebrity Products, Disney, and Paramount, as well as thousands of entrepreneurs around the world define, structure, communicate, and position their business for greater profits, BrandU(R) co-creators Kim Castle and W. Vito Montone discovered that entrepreneurs could experience the same power that big brands command for a fraction of the cost with the world's only process-based results-drive Integral approach to business creation. BrandU(R) is helping entrepreneurs grow with the power of extreme clarity from idea...to brand...to market(TM) and helping one million entrepreneurs become successful and whole so that they can make a difference in the world. Are you one of them? If you want to experience clarity all the way to the bank(TM), get started now at http://www.brandu.com. - Visit Kim Castle's Website


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Chris Watson
(Visit Chris's Website) Chris has spent over 20 years in the retail motor industry working with manufacturers such as Vauxhall, Honda, Volkswagen, Peugeot and Renault. Prior to specialising in HR and recruitment as a partner and director of Connect HR & Recruitment Ltd Chris held several senior management positions as Operations Director, Managing Director and Divisional Director with some large PLC's and a family owned business. These later roles were mostly related to business turnarounds which Chris proved to be very successful with through his style and management of his staff. Chris was very precise with communications and objectives. Attention to detail and the importance of treating people fairly and consistently were always at the top of his agenda. Performance management and motivation were key attributes to his successes. Chris is a Fellow of the Institute of the Motor Industry and holds a diploma in perfromance coaching. In 2007 Chris along with two partners set up Connect HR & Recruitment Ltd to share their experience and skills with small to medium sized business and organisations who were also looking to improve the business through quality human resource management.

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