When we consider our firm’s assets our minds typically drift to state of the art computers, the building we purchased, or our fleet of employee vehicles. In actuality, our employees are our greatest assets. Our employees are our first impression on a new client. They are our technique and motivation tools. They are technical expertise and talent. Let’s capitalize on our greatest asset!
Marketing
Too often each of us encounter employees that, through actions or words, give the impression that our business is not appreciated. Each interaction between company employee and client is an opportunity to market your firm. A sincere and cheerful greeting indicates a desire to work with someone. Complete attention provides a client with feelings of security and value. An employee’s working knowledge of your company and products offers a client efficient service whether through initial dialogue or an expeditious transfer to the appropriate source of information.
Information
Well-informed employees save clients money, and ultimately save your company money. Companies grow, products change. Company employees, regardless of job description, should always be current on additions, substitutions or elimination of products and/or services, locations, methods of available company/client communication, and all basic aspects of each company’s division and office. An employee that is current on the latest company developments makes the most efficient use of the client’s time, and enables the employee to delve into other client issues and considerations thus improving productivity.
Communication
Informal workplace interaction among employees offers the ability to discuss products and services, and share experiences. Regular dialogue about company products and projects encourages a relaxed attitude when communicating information to clients. Establishing regular opportunities for informal employee interaction – weekly staff brainstorming sessions, Question & Answer panels spotlighting individual departments or offices, interaction opportunities that provide information, or Manager For A Day programs become viable sources of employee knowledge and confidence.
Capitalizing on the unique strengths of your employees will provide the stable growth that your company requires for long-term development. Through utilization of these suggestions your greatest asset will continue to move your company forward in a most productive manner.
Human Resources – Beyond Applications and Handbooks - To learn more about this author, visit Dale Little's Website.
Like this article? Share it with your friends
 |
Related Articles |
|
Human Resources Outsourcing
|
| |
As small business owners, we have all come under the dual crunch of time and money pressures. Often times, when we’re trying to run an entire company, we can barely find the time to look after ourselves. How many of...
|
Employee Handbook Essentials
|
| |
“How important is it to have an employee handbook/manual” And the add-on question is, “What goes into an employee handbook”
|
The Power of Choice
|
| |
How one copywriter uses a free offer to get the inside scoop on his market.
|
Human Resources Software
|
| |
We’ve heard it all before: it takes almost three times as much money to recruit and train new employees than it does to retain and train the ones you already have. As such, small business owners are often willing to...
|
Human Resources Manager
|
| |
As the human resources manager of any small company, you are responsible for creating a solid backbone for that business. It is a challenging job, but not one that you have to do alone. Great people have come before...
|
 |
Related Businesses - Evan Elite Authors |
|
Jeff Foster
WebBizIdeas.com is a Minneapolis website design company founded to help people start an internet business by providing them with website, business, and internet resources that help foster the growth of successful online businesses and develop innovative Internet business ideas. - Visit Jeff Foster's Website |
|
Dr. John Oda
John Oda Ph.D NLP is a business peak performance expert, an author, and speaker frequently called upon to provide corporate training, workshops and seminars for many companies in the United States. He is an expert in coaching sales and business professionals in overcoming the behaviors and obstacles that may impede their sales results and affect their bottom line. Since 1995, John has created a speaking bureau such topics, which include: time management, sales training, human diversity, leadership programs and etc. He provides companies with a strategic plan to increase their bottom line by over 25 percent yearly. - Visit Dr. John Oda's Website |
|
George Ludwig
George Ludwig is a recognized authority on sales strategy and peak performance psychology. An international speaker, trainer, and corporate consultant, he helps clients like Johnson & Johnson, Abbott Laboratories, Northwestern Mutual, CIGNA, and numerous others improve sales force effectiveness and performance.
Though it's George's strategies and processes that help corporations increase productivity and performance, it's his tremendous energy and dynamism that spark the transformation. Again and again, clients remark on his amazing ability to unleash human capacity and inspire men and women to break out of their comfort zones. The result is a whole new type of salesperson.
His customized presentations teach achievers to make stunning advances in their lives. From helping salespeople realize cherished dreams to helping corporations exponentially accelerate revenue streams, George Ludwig leaves audiences and individuals empowered, emboldened, and clamoring for more.
George is the best-selling author of Power Selling: Seven Strategies for Cracking the Sales Code and Wise Moves: 60 Quick Tips to Improve Your Position in Life & Business. - Visit George Ludwig's Website |
|
Staging Diva
Debra Gould, aka The Staging Diva®, is President of Six Elements Inc., an internationally recognized home staging company. Inspired by many requests from aspiring home stagers wanting to start similar businesses, Gould created the Staging Diva Home Staging Business Training Program. Gould has trained over 1000 Staging Diva Graduates worldwide to start staging businesses. Buying decorating and selling six of her own homes in four years lead to an interest in real estate staging which she turned into a career with the launch of sixelements.com in 2002. Since then she has staged hundreds of homes in addition to teaching home staging training. Gould is the author of several home staging resources including a series of popular ebooks made up of a Design Guide, Color Guide and Portfolio Guide. For more information about Debra Gould visit stagingdiva.com. - Visit Staging Diva's Website |
|
The Evan Elite Authors program is currently in beta phase. For details please contact us.
|
|
|
Dale Little
(Visit Dale's Website)
My interpretation of Human Resources
stems from the basic dictionary
definitions of the words. Human: composed
of people (your employees, ALL employees
regardless of position) Resource: an
inner ability or capacity; a source drawn
on for making a profit (Employees are a
wealth of talent and skill!). Managers
often overlook this most valuable of
assets. I believe that within every
employee is a wealth of untapped
knowledge.
It’s my job to help Managers tap this
knowledge. Once we’ve tapped the
knowledge, let’s develop it, share it, and
solidify the upward growth of our company!
www.DaleLittle.
com
|
|
|
|