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Human Resources Buzz Words; are they all “Greek” to you?
| Guest post by: G.J. Miller |
Article Overview: Employee Engagement, Organization Effectiveness, Organization Development, Leadership Surveys, Employee Satisfaction Surveys……………
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Free Download - Achieving Organization Effectiveness By G.J. Miller |
Human Resources Buzz Words; are they all “Greek” to you?
When you hear these words, do you zone out? Do you hear “cost”? Only hear half of what is being said because you have already started to work on that pressing problem you have? You are not alone.
We all relate more effectively to people who speak ‘our language’. Doctors, Lawyers, IT Professionals and Engineers, for example, all have their own language. While their “buzz words” have deep or significant meaning, we sometimes get lost or lose interest very quickly if it is not communicated in simple terms that we can understand. Human Resources professionals have developed their own language too.
I earned my stripes in the fast paced environment of high technology. Our HR team was highly effective and made significant contributions to the organization and management teams’ success – how? If we were not able to show them how a program was going to benefit them (dollars and cents) they had no time to listen to us. So, since we had all these great ideas and didn’t particularly want to sit on our hands or at the back of the room, we learned to talk to them in their language. When I work with a lawyer, I know I much prefer to discuss the legal implications of a situation in plain and simple terms – my language – don’t you?
The good news is that Human Resources have become more and more of a strategic partner in organizations and that’s great because they can contribute in a way that means higher profitability, customer satisfaction, reduced costs and good communications on a company wide basis. They can impact positively on the bottom line.
In some respects, it is good news that in the transition from the historical HR model of policing to strategic partner, an HR technical language has developed. The bad news is that some HR professionals have not learned to translate programs to dollars and cents when working with their management teams, instead of using terms that are viewed as jargon. Even I call these terms HR buzz words. I recall meeting with a Senior V.P. for I.T. for the first time to introduce myself as his ‘new’ HR partner. The first thing he said to me was “tell me how you are different from all of the other HR partners I have had”. I answered “well, for one thing, you won’t ever hear me say things like ‘paradigm shift’ – it’s not that I don’t know what that is, it is just that I prefer to communicate with others in plain English”. His response was “Thank God!”
So, in a nutshell what do terms like “Employee Engagement, Organization Effectiveness, Organization Development, Leadership Surveys, Employee Satisfaction Surveys” mean?
They translate to a positive flow in EFFICIENCY, TIME, CASH AND PEOPLE, and the right HR professional can help you get that out of your organization.
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Article Tags: bad news, bottom line, buzz words, customer satisfaction, dollars and cents, fast paced environment, good communications, high technology, hr professionals, hr team, human resources professionals, jargon, lawyer, legal implications, management teams, profitability, respects, strategic partner, stripes, technical language
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About the Author: G.J. Miller RSS for G.J.'s articles - Visit G.J.'s website The PartnerFirm's Human Resources Consulting Group has a unique business perspective, which combines leading edge HR concepts and bottom line business requirements. We believe leadership has the single largest impact on the success of a any company. The unique programs and tools designed or delivered by The PartnerFirm, are always focused on strengthening leadership and organization capabilities. The PartnerFirm has developed a unique Leadership multi-rater feedback assessment as well as Early Career and Senior Leader Development Series. Our comopany supports small organizations without HR and in larger organizations we partner with the Executive and HR Teams to develop and deliver programs. From policy development to strategic planning, succession planning and leadership development - we have the experience. Gay Miller is the founder of The PartnerFirm Inc. She is a professional speaker and has had several articles published on topics related to Human Resources, Leadership and Values. During her career, she built HR departments from the ground up both nationally and internationally. At the Corporate level she managed 11 HR professionals in 9 countries. Easily transitioning the divide between strategic and tactical levels she is known for her ability to quickly assimilate information and provide business oriented solutions. www.thepartnerfirm.com info@thepartnerfirm.com 905-543-0681Click here to visit G.J.'s website   Human Resources Checklist Reference Check Form Performance Improvement Plan Exit Interview Document |
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