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Providing Positive Feedback Can Improve the Bottom Line
Written by: G.J. MillerArticle Overview: In this extremely competitive business environment, we are all looking for ways to improve the bottom line and achieve the success we are striving for. One way to do so is the ability to provide effective feedback that can make a difference.
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Providing Positive Feedback Can Improve the Bottom Line
Feedback for improvement is a critical success factor managers must become good at delivering. Here are some tips, which can increase your effectiveness:
1. Understand the purpose for feedback; it should always be provided with the intent of helping the employee improve performance
2. Ensure expectations are communicated clearly and concisely. Expectations should always be measurable, controllable and realistic
3. Make sure you have the background information; be sure you have all the facts and data about the performance issue.
4. Provide immediate and specific feedback; don’t avoid confrontation and just “let it go this time”
5. Focus on the issue or task; avoid personal attacks, ensure the employee understands how they are affecting the business.
6. Provide the employee an opportunity to respond; listen.
7. Agree on a future course of action; set objectives and follow up
8. Ensure the feedback is fair and consistent; don’t let personal bias, emotion, favoritism or other factors affect how you provide the feedback
9. If improvement isn’t forthcoming Document, Document, Document
Feedback for improvement can truly make a difference. When you are effective at providing feedback, which gives an opportunity to your employee to improve, it will in turn, help the company improve the bottom line and everyone benefits!
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Article Tags: background information, bottom line, confrontation, controllable, critical success factor, emotion, favoritism, performance 2, performance issue, personal attacks, personal bias, providing feedback, set objectives
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About the Author: G.J. Miller RSS for G.J.'s articles - Visit G.J.'s website  The PartnerFirm's Human Resources Consulting Group has a unique business perspective, which combines leading edge HR concepts and bottom line business requirements. We believe leadership has the single largest impact on the success of a any company. The unique programs and tools designed or delivered by The PartnerFirm, are always focused on strengthening leadership and organization capabilities. The PartnerFirm has developed a unique Leadership multi-rater feedback assessment as well as Early Career and Senior Leader Development Series. Our comopany supports small organizations without HR and in larger organizations we partner with the Executive and HR Teams to develop and deliver programs. From policy development to strategic planning, succession planning and leadership development - we have the experience. Gay Miller is the founder of The PartnerFirm Inc. She is a professional speaker and has had several articles published on topics related to Human Resources, Leadership and Values. During her career, she built HR departments from the ground up both nationally and internationally. At the Corporate level she managed 11 HR professionals in 9 countries. Easily transitioning the divide between strategic and tactical levels she is known for her ability to quickly assimilate information and provide business oriented solutions. www.thepartnerfirm.com info@thepartnerfirm.com 905-543-0681Click here to visit G.J.'s website   Reference Check Form Human Resources Checklist Exit Interview Document Performance Improvement Plan |
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- Feedback is VERY important to me when purchasing on eBay and similar sites. If they don't have several transactions and a 100% feedback (or close to it) then I most likely will not purchase from them.
Re: Web Business Podcast is LIVE! :)
- Bottom of each post would be good. That way they either already listened to the podcast or they have decided they aren't going to, and might click the ads.
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- Put a Visual Board of your dream and look at it for 10 days. And see the fun.
Another inspiration thing is to have "Constant Positive Affirmations". This really shifts energy towards your goal. Say it in the morning and before bed.
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- Jeff,
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