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Providing Positive Feedback Can Improve the Bottom Line



Providing Positive Feedback Can Improve the Bottom Line
   

Feedback for improvement is a critical success factor managers must become good at delivering. Here are some tips, which can increase your effectiveness:

1. Understand the purpose for feedback; it should always be provided with the intent of helping the employee improve performance
2. Ensure expectations are communicated clearly and concisely. Expectations should always be measurable, controllable and realistic
3. Make sure you have the background information; be sure you have all the facts and data about the performance issue.
4. Provide immediate and specific feedback; don’t avoid confrontation and just “let it go this time”
5. Focus on the issue or task; avoid personal attacks, ensure the employee understands how they are affecting the business.
6. Provide the employee an opportunity to respond; listen.
7. Agree on a future course of action; set objectives and follow up
8. Ensure the feedback is fair and consistent; don’t let personal bias, emotion, favoritism or other factors affect how you provide the feedback
9. If improvement isn’t forthcoming Document, Document, Document

Feedback for improvement can truly make a difference. When you are effective at providing feedback, which gives an opportunity to your employee to improve, it will in turn, help the company improve the bottom line and everyone benefits!


Providing Positive Feedback Can Improve the Bottom Line - To learn more about this author, visit G.J. Miller's Website.

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About the Author


G.J. Miller
(Visit G.J.'s Website)
The PartnerFirm Associates' collective expertise represents a full service National and International Human Resources offering,specializing in leadership and organization effectiveness. All of our HR Business Partners have a values based business orientation. We have been providing outsourced HR support for companies in North America for over 7 years and have combined experience delivering HR support to organizations in multiple countries over the past 20 years. The PartnerFirm, has located its Corporate head office in Canada with satellite operations and partners in the U.S. and Europe. Gay is the founder of The PartnerFirm Inc. She is a professional speaker and has had several articles published on topics related to Human Resources, Leadership and Values. During her career, she built HR departments from the ground up both nationally and internationally and at the Corporate level, and managed 11 HR professionals in 9 countries. As an HR Partner, she has worked at the strategic and tactical levels and is known for her ability to quickly assimilate into an organization. www.the partnerfirm.com/hrc info @thepartnerfirm.com 905-543-0681
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