Providing Positive Feedback Can Improve the Bottom Line

Guest post by: G.J. Miller
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Achieving Organization Effectiveness - By G.J. Miller

Feedback for improvement is a critical success factor managers must become good at delivering. Here are some tips, which can increase your effectiveness:

1. Understand the purpose for feedback; it should always be provided with the intent of helping the employee improve performance
2. Ensure expectations are communicated clearly and concisely. Expectations should always be measurable, controllable and realistic
3. Make sure you have the background information; be sure you have all the facts and data about the performance issue.
4. Provide immediate and specific feedback; don’t avoid confrontation and just “let it go this time”
5. Focus on the issue or task; avoid personal attacks, ensure the employee understands how they are affecting the business.
6. Provide the employee an opportunity to respond; listen.
7. Agree on a future course of action; set objectives and follow up
8. Ensure the feedback is fair and consistent; don’t let personal bias, emotion, favoritism or other factors affect how you provide the feedback
9. If improvement isn’t forthcoming Document, Document, Document

Feedback for improvement can truly make a difference. When you are effective at providing feedback, which gives an opportunity to your employee to improve, it will in turn, help the company improve the bottom line and everyone benefits!

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Achieving Organization Effectiveness - By G.J. Miller

About the Author: G.J. Miller

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The PartnerFirm's Human Resources Consulting Group has a unique business perspective, which combines leading edge HR concepts and bottom line business requirements. We believe leadership has the single largest impact on the success of a any company. The unique programs and tools designed or delivered by The PartnerFirm, are always focused on strengthening leadership and organization capabilities. The PartnerFirm has developed a unique Leadership multi-rater feedback assessment as well as Early Career and Senior Leader Development Series.

Our comopany supports small organizations without HR and in larger organizations we partner with the Executive and HR Teams to develop and deliver programs. From policy development to strategic planning, succession planning and leadership development - we have the experience.
Gay Miller is the founder of The PartnerFirm Inc. She is a professional speaker and has had several articles published on topics related to Human Resources, Leadership and Values. During her career, she built HR departments from the ground up both nationally and internationally. At the Corporate level she managed 11 HR professionals in 9 countries. Easily transitioning the divide between strategic and tactical levels she is known for her ability to quickly assimilate information and provide business oriented solutions. www.thepartnerfirm.com info@thepartnerfirm.com 905-543-0681
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Providing Positive Feedback Can Improve the Bottom Line

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