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HR Department Basic Functions

HR Department Basic Functions

Even though there are many ways to structure an HR department, most of them generally look the same.  They are typically made up of “generalists” or “specialists” or some combination thereof.  Sometimes one generalist will oversee a group of specialists and sometimes the reverse is true depending on the needs of the organization and the available talent on hand.  But in all, whether you have a formalized HR department or not, there are a few necessary skill sets that make up, and round out the overall practice.

Typically there are 6 functional areas:

1) Recruiting: Selects the right talent and transitions it into the organization.  Requires the ability to sell.  They need to be cheerleaders for the company.

2) Training: Develops employees to meet the short and long-term needs of the business.  Requires the ability to teach.  They need to be performers. 
   
3) Employee Relations: Handles and mediates grievances, disputes, claims and complaints.  Requires the ability to be calm.  They need to be counselors.

4) Compensation: Structures pay strategically to reinforce the behaviors needed for the business to succeed and the organization to move forward.  Requires the ability to see “big picture.”  They need to be critical.

5) Benefits: Procures, secures, manages and administers the right programs for the company and employees.  Requires the ability to investigate.  They need to be analytical.

6) Payroll:  Administers paychecks and oversees all appropriate deductions.  Requires the ability to focus on details. They need to be financially minded.

Now ideally, they should all be linked strategically so that together they synergistically support the overall objective of managing and maintaining a healthy and happy workforce.  Having an official structure in place isn’t so much the point as it is to have a basic understanding of what needs to be done and the right people to carry out the tasks. 






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About The Author


Donna Flagg
(Visit Donna's Website) Donna Flagg spent 15 years in sales, management and training before becoming a consultant specializing in organizational development and its relationship to business results. Her management career began in sales at CHANEL, and before branching out on her own to launch Krys alis, she spearheaded a new training function within the Investment Banking Division at Goldman Sachs. After earning a BA from Rutgers University and gaining experience on the front lines of Corporate America, Donna went on to attend New York University’s Graduate School of Education where she obtained a Masters Degree in Organizational Development and Human Resource Management, and a post graduate degree in Business Education. She has also been a visiting instructor and speaker at New York University through Delta Pi Epsilon. In addition, she speaks at various conferences including those conducted by The Business Leadership Network and The Conference Board. Donna is currently a blogger on ExpertBusinessSource.com and frequently quoted in the press for her workplace expertise. She has also been a guest on The Big Idea with Donny Deutsch, Life’s Work with Lisa Belkin and The Joan Hamburg Show.  Her first book on workplace communications titled, Su rviving Dreaded Conversations comes out this fall.

Donna Flagg is a Platinum author on EvanCarmichael.com
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