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How to Handle Discrimination Claims

How to Handle Discrimination Claims

Say an employee were to make a claim of discrimination against your company. What would you do?

Well, the way you handle it has everything to do with the way you will be treated by a judge or a jury should it go that far. And it could mean the difference between a long drawn out battle involving untold sums of money or a verdict that sends your employee riding off into the sunset because his or her claim is found to have no merit.

Here are a few simple steps you can take to position yourself and your organization for “best case scenario” in the eyes of the court.

1. Investigate immediately. This is the single most important thing you can do. If it appears as though you ignored the alert, you will look far more guilty than if you had taken the claim seriously along with whatever steps were necessary to correct it without delay.
2. Collect data and document whatever actions have been taken. It will be important to show the judge your records of the people with whom you spoke along with dates and outcomes of each meeting.
3. Take action if necessary should the findings indicate that indeed an offense had occurred. This can be anything from a conversation, to a warning, to a dismissal.
4. Follow up with the employee who made the claim and post him or her on the outcome of your investigative efforts, being sure that it is clear that you looked into the matter, have determined “X” and that “Y” measures have been taken.





How to Handle Discrimination Claims - To learn more about this author, visit Donna Flagg's Website.

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About The Author


Donna Flagg
(Visit Donna's Website) Donna Flagg spent 15 years in sales, management and training before becoming a consultant specializing in organizational development and its relationship to business results. Her management career began in sales at CHANEL, and before branching out on her own to launch Krys alis, she spearheaded a new training function within the Investment Banking Division at Goldman Sachs. After earning a BA from Rutgers University and gaining experience on the front lines of Corporate America, Donna went on to attend New York University’s Graduate School of Education where she obtained a Masters Degree in Organizational Development and Human Resource Management, and a post graduate degree in Business Education. She has also been a visiting instructor and speaker at New York University through Delta Pi Epsilon. In addition, she speaks at various conferences including those conducted by The Business Leadership Network and The Conference Board. Donna is currently a blogger on ExpertBusinessSource.com and frequently quoted in the press for her workplace expertise. She has also been a guest on The Big Idea with Donny Deutsch, Life’s Work with Lisa Belkin and The Joan Hamburg Show.  Her first book on workplace communications titled, Su rviving Dreaded Conversations comes out this fall.

Donna Flagg is a Platinum author on EvanCarmichael.com
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