Like this article? PLEASE +1 it! Evan Signature
Evan Carmichael Top Header
Share for a Cause









Social Media Management in the Workplace

Guest post by: Donna Flagg

Article Overview: Three easy cut-and-dry steps to get Web 2.0 under control in the workplace.

Free Download - The Difference Between Managers and Leaders is A Lot & Not Much By Donna Flagg
Name: Email:

Social Media Management in the Workplace

It’s all over the media and training seminars are popping up everywhere while HR departments and managers alike struggle with how to reign in the power (and distraction) of social media in the workplace. Yet, I’m hard pressed to see what all the brouhaha is about. I fear we’ve let it become way more difficult than it needs to be. And as usual, the hype is not appropriately proportionate to the complexity of the issue. It’s very simple really, and no different than managing the time that employees spend on any other personal matters while they’re at work.

So here are three easy cut-and-dry steps to get Web 2.0 under control:

1. If it takes Twitter, Facebook, Linkedin, or any other similar site to get “the job done,” then it should be part of a job description that ties its use to business results.

2. If Twitter, Facebook and Linkedin are not required within a particular role, then computers should be blocked from accessing those sites.

3. Equip a break room with computers that can access the Internet so that if employees would like to use their time off the clock to “tweet” or “update a status,” then they are free to do so. But they could also go have a smoke, make a phone call home or get a haircut. It really doesn’t matter.

Of course as is true with any other technology – new or otherwise – organizations should continue learning from, and utilizing what it has to offer so that things like Twitter and Facebook can make a positive contribution to the business rather than waste a lot of time. Remember, companies figured out policies around personal phone calls back in the day, and it was done without all the handwringing and head scratching. This is no different.

Related Articles
  “Should I or shouldn’t I”
  Resourcing B2B social media
  Social Media is NOT about Twitter, Facebook and Linkedin
  Succumbing to EVIL Shortcut-ish Temptations and Forgetting the “Social” In Social Media
  Managing Employee Use of Social Media

Home > Human-Resources > Donna Flagg > Social Media Management in the Workplace
Article Tags: defining jobs, facebook, HR departments, internet marketing, media management, role definitions, social media and job descriptions, twitter, web 20

About the Author: Donna Flagg
RSS for Donna's articles - Visit Donna's website

Donna Flagg spent over 15 years in business before founding The Krysalis Group, a consulting firm specializing in management, marketing, training and sales and their respective relationships to business results. Her management career began in sales at CHANEL, and before branching out on her own, she spearheaded a new training function within the Investment Banking Division at Goldman Sachs.

After earning a BA from Rutgers University and gaining experience on the front lines of Corporate America, Donna went on to attend New York University's Graduate School of Education where she obtained a master's degree in Organizational Development and Human Resource Management, and a post graduate degree in Business Education. She has also been a speaker at City University of New York (CUNY) and New York University through Stern Business School and Delta Pi Epsilon, a national honorary professional graduate society in business education and training. In addition, she speaks at various conferences including those conducted by The Business Leadership Network and The Conference Board, where she was also on the advisory committee for the Enterprise Learning Strategies Conference. For her communications expertise, Donna was invited to be a host at the Liz Claiborne Leadership Offsite to discuss branding during their "Progressive Dinner" event and more recently, a speaker at the Inc. Leadership Conference in Dallas, TX.

Donna is the author of Surviving Dreaded Conversations and is blogger on Pyschology Today and The Huffington Post. She is frequently featured in the press for her workplace expertise in outlets including CNBC, the New York Times, WOR, and XM Satellite Radio.

Donna currently sits on the Board of Directors of the Randy Foye Foundation where she actively participates in its mission to assist children and families in Newark, NJ.



Click here to visit Donna's website
Dashed Line

More from Donna Flagg
A Better Way to Implement Mentoring Programs
Tips on Creating Surveys to Measure Employee Satisfaction
HR Departments Need Business Acumen Too
Strategic HR Plans Integrating People and Business
Employee Benefits A New Perk for the Broken Hearted


Related Forum Posts
Re: Kevin needs "social glue" ideas Re: Kevin needs "social glue" ideas - Hi, I like the idea of "10 items that could act as "social glue" because I am an internet marketer. But I agree with the rest that the 10 recent post is nice. Maybe we should open up a new section in the forums on Social Media...or Social Media Marketing. I will tell you that the world is about 1 1/2 behind when it comes to understanding social media. Building a section now will put EvanCarmichael.com is a great position a year down the road when people realize Social Media can produce more traffic than SEO. Jeff
Re: Kevin needs "social glue" ideas Re: Kevin needs "social glue" ideas - [quote="WebBizIdeas.com":gvtxsu7g]Hi, I like the idea of "10 items that could act as "social glue" because I am an internet marketer. But I agree with the rest that the 10 recent post is nice. Maybe we should open up a new section in the forums on Social Media...or Social Media Marketing. I will tell you that the world is about 1 1/2 behind when it comes to understanding social media. Building a section now will put EvanCarmichael.com is a great position a year down the road when people realize Social Media can produce more traffic than SEO. Jeff[/quote:gvtxsu7g] Hi Jeff, Thanks for the suggestion. Why don't you start a new post (with a poll) to see if there's enough interest in your idea for a social media section?
Re: UPDATES: New Campaign! New Layout! New Ideas! Re: UPDATES: New Campaign! New Layout! New Ideas! - GT - thanks for the FYI - I'm not sure if we'll put a link back. Something to consider though! Trent - the new category is "Social Network and Media" which was put in to compliment the Online Businesses category that currently exists. Overall the new categories are: - Looking For, Networking and Events - Review My... - Social Network and Media - Brags and Rants These came as a result of Ringo doing research on other forums and thinking about what could be improved on ours to give a better experience for everyone. I hope you enjoy them! David, I'm looking forward to reading your Brag / Rant!
Re: Marketing 2.0 - What Are Your Thoughts Re: Marketing 2.0 - What Are Your Thoughts - Hi Shri, Thanks for posting this. I also read it and I believe Social Media is here to stay, until the next best thing comes up. Social media proved to be useful for me many times and I think everyone should use it for their business.
Re: Social Media Marketing Ignorance Re: Social Media Marketing Ignorance - [quote="vbn411":7qciluxl]Social Media is space that you have to be in to succeed in our current climate. People are going to be discussing your brand / product whether you like it or not, so you might as well join the conversation and add value. [/quote:7qciluxl] I think that's probably one of the most realistic way to think about it. There's no real textbook way of understanding Social Media, it's the networks of people and their interactions that will exist with or without your input. As for Jennifer, You can always have 2 Facebook pages. Many people do. There is also LinkedIn, which is like a professional networking version of Facebook. The only way to know is to try it.


Recommended Article for You close

  “Should I or shouldn’t I”

Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.



Featured Article


Bottom Footer
Share for a Cause












Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!
Name:
Email:
Popular Articles

Remind Me...

Halloween Howl Seven by Author Paige Agnew

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.