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Strategic HR Plans Integrating People and Business

Written by: Donna Flagg

Article Overview: With so much changing in the world around us, it’s going to be hard to make assumptions about what we think we know as we try to plan for success in the year ahead. Our existing beliefs are being challenged like never before, our systems have been disturbed to the point of collapse and the status quo is more of a moving target than ever. That makes now a good time to start mapping out primary and secondary objectives along with major and minor initiatives for 2009. That is, if you haven’t already. But even if you have, it is also a good opportunity to be sure (or as sure as you can be) that your upcoming goals are clear, targeted and aligned to be mutually reinforcing and produce desired business results.

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Strategic HR Plans Integrating People and Business

With so much changing in the world around us, it’s going to be hard to make assumptions about what we think we know as we try to plan for success in the year ahead. Our existing beliefs are being challenged like never before, our systems have been disturbed to the point of collapse and the status quo is more of a moving target than ever. That makes now a good time to start mapping out primary and secondary objectives along with major and minor initiatives for 2009. That is, if you haven’t already. But even if you have, it is also a good opportunity to be sure (or as sure as you can be) that your upcoming goals are clear, targeted and aligned to be mutually reinforcing and produce desired business results.

But a note of caution: It’s easier to plan numbers, than to plan employee behavior. This means that time and effort should also be devoted to how you will achieve your goals at the same time that you are defining what those goals are. It’s where the soft, intangible side of business comes into play to offset, balance and complement the harder, more tangible side. Because while we can forecast sales and costs based on history, plan inventories and advertising to support one another, plot calendars, set objectives and establish headcounts, we can’t ignore the role that people play in the broader scheme of things. After all, it’s ultimately human talent and behavior that makes the grand plan work in the first place – or not.

Training, management and leadership skills, corporate communications and role modeling are all vital components for how businesses drive and shape behaviors to support the successful accomplishment of their goals. So after the numbers are set, start another round of planning by answering questions like:

1. Goals and objectives: What has to happen? Start at the end and work backwards.
2. Planning behavior: What does each individual or department need to do? Break down actions.
3. Provide roadmaps: How do we want our employees to accomplish this? Define expectations.
4. Link to the business: What will we do to support the efforts of our employees?
Align resources that invest in desired outcomes.

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Home > Human-Resources > Donna Flagg > Strategic HR Plans Integrating People and Business
Article Tags: behavioral objectives, business strategy, strategic HR plans

About the Author: Donna Flagg
RSS for Donna's articles - Visit Donna's website

Donna Flagg spent over 15 years in business before founding The Krysalis Group, a consulting firm specializing in management, marketing, training and sales and their respective relationships to business results. Her management career began in sales at CHANEL, and before branching out on her own, she spearheaded a new training function within the Investment Banking Division at Goldman Sachs.

After earning a BA from Rutgers University and gaining experience on the front lines of Corporate America, Donna went on to attend New York University's Graduate School of Education where she obtained a master's degree in Organizational Development and Human Resource Management, and a post graduate degree in Business Education. She has also been a speaker at City University of New York (CUNY) and New York University through Stern Business School and Delta Pi Epsilon, a national honorary professional graduate society in business education and training. In addition, she speaks at various conferences including those conducted by The Business Leadership Network and The Conference Board, where she was also on the advisory committee for the Enterprise Learning Strategies Conference. For her communications expertise, Donna was invited to be a host at the Liz Claiborne Leadership Offsite to discuss branding during their "Progressive Dinner" event and more recently, a speaker at the Inc. Leadership Conference in Dallas, TX.

Donna is the author of Surviving Dreaded Conversations and is blogger on Pyschology Today and The Huffington Post. She is frequently featured in the press for her workplace expertise in outlets including CNBC, the New York Times, WOR, and XM Satellite Radio.

Donna currently sits on the Board of Directors of the Randy Foye Foundation where she actively participates in its mission to assist children and families in Newark, NJ.



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