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Written by: Dia SuttonArticle Overview: In cubicle environments, "common" courtesy is very important. A little bit of politeness goes a long way toward smoothing problems. Everybody should model good behavior and expect it from co-workers. Supervisors can play an important role in setting the tone, creating policies for healthy office culture, and, when necessary, negotiating conflicts between employees.
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More on Cubicle Etiquette
More on Cubicle Etiquette
PHONES
• Try to pick up your phone on the first ring. Set the ringer volume at the lowest level you can hear.
• Never use a speakerphone in your cubicle. If there is someone else who needs to listen in, use a meeting room for conference calls.
• Watch your volume when talking on the phone. A headset can help keep your voice low. It can also free up your hands to work on the computer while you are talking.
• When you leave your cubicle, turn your phone ringer off and let it go to voicemail or forward your phone number to your new location.
• Never leave your cell phone behind in your cube without first turning it off or to vibrate.
• With personal or sensitive calls, be aware that your neighbors can hear your end of the conversation.
• Don’t interrupt people who are taking calls or stand over them.
TALKING
• Use your “library voice”. Talk softly – Don’t shout.
• Don’t talk through cube walls or congregate outside someone’s cube. For impromptu meetings, go to a conference room or break room.
• Don’t bring clients to your cube to meet with them. Go to an office or conference room.
• Don’t yell across the “cube farm”. Get up and move to the other person’s location.
GENERAL NOISE
• Use email or instant messaging to communicate silently with your coworkers.
• Use a headset when using a MP3 player, IPOD, radio, etc. Do not sing or hum along.
• Set your PC volume to a low level and turn off screensaver sound effects.
• Set cell phones and pagers to vibrate.
• Work out an arrangement with your neighbors to take lunch breaks at different times. This will give each of you some quiet time in your cube.
• Eat quietly. Avoid gum-popping, smacking your lips, slurping and pen tapping.
• Just because you have some visual privacy, don’t assume your annoying habits are a secret, i.e. chewing ice, clipping nails, eating crunchy stuff.
SMELLS
• A good rule of thumb is to never eat hot food or strong-smelling foods at your desk. Food odors can bother your hungry or nauseous neighbors. Remember that other people will have to live with those odors all afternoon.
• Perfume and cologne should be avoided in a cubicle arrangement. Your neighbors may have allergies.
• Keep a neutralizing air freshener handy.
• Keep your shoes on!
• Keep snacking to a minimum at your desk. Choose quiet foods to snack on.
• If you are a cube lunch eater, keep in mind that other people are also enjoying your meal with you.
DECORATIONS
• Take pride in your work area – it is a reflection of you.
• Maintain a clean and tidy workspace.
• Keep decorations simple and not offensive to others.
• Keep plants clean and trimmed.
• Do not intrude on your co-worker’s space with your cubicle plants.
• Do not clutter your work area with too many pictures, posters, etc.
In conclusion, remember that your cubicle is the property of your organization, not your personal kingdom. You are at work to work.
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Article Tags: cubicle, workplace etiquette
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About the Author: Dia Sutton RSS for Dia's articles - Visit Dia's website  Dianne Floyd Sutton is President of Sutton Enterprises, author, trainer, educator, expert witness, coach and actor. She has over twenty years of combined experience in Human Resource Development (HRD) processes, Diversity, Equal Employment Opportunity (EEO), and Communication training. Sutton Enterprises (SE) is a full service human resource development organization which offers a variety of Human Resource Development (HRD)services, i.e. training, keynotes, facilitations, EEO interventions, organizational development, etc. For more information about SE go to www.suttonenterprises.org Dianne Sutton has the skills to create a safe learning environment where diverse participants are able to ask questions, experiment with new behaviors and development new skills. She also has the ability to present models and techniques in a straight forward, clear and humorous manner. She started her career as a mathematics instructor in the St. Louis, Missouri Public School System while attending graduate school at Washington University. Before founding Sutton Enterprises in 1987, she held a variety of positions at the U.S. Equal Employment Opportunity Commission (EEOC) and the U.S. Department of Agriculture (USDA) in training and employee development. Her most recent publication is Workplace Etiquette: A Guide to Thriving and Surviving in Today’s Workplace. In 2010 Dianne was awarded the Spencer Logan Leadership Award from the Training Officers Consortium (TOC) in Washington, DC. This is the organization's highest honor. For more information go to www.trainingofficers.org Dianne is on a civility crusade as Ms. Etiquette. Ms. Etiquette offers a down-to-earth, in-depth presentation peppered with real life examples and appropriate humor. She demystifies the rules and gives insights into behaviors that increase respect, collaboration and trust in the workplace. Check out Ask Ms. Etiquette for answers to questions about appropriate etiquette in the workplace at www.suttonenterprises.org Click here to visit Dia's website   You and Your Supervisor Poltical Savvy and Employees What is Professional Presence Dressing for Success What Not to Do Luncheon Meetings NoNos |
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