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The Horrors of HR - Part One: Hiring, Teasing, Checking In

Guest post by: Betsey Nash

Article Overview: Can your employees' work environment become "too friendly - too comfortable"? If so, how do you address this issue? Betsey has some advice.

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The Horrors of HR - Part One: Hiring, Teasing, Checking In

I spoke to the Rotary Club of Los Osos, CA, on the day before Halloween last year, so, considering the timing, I entitled my remarks: "Why Hiring is Like Bobbing-For-Apples". Think about it: Most people go through this routine for both exercises:

How can we expect to make good choices if this is our approach? Did you know that almost 2/3 of our hiring decisions are made in the first 5 minutes of the interview? The seats are not even warm. And almost half the hiring managers report they have caught an applicant in a lie on their resume.

Why aren't we better at this? Isn't this the most critical part of the employee-employer relationship? You've heard of speed-dating? This is speed-hiring, I guess. Probably about the same success rate, too.

So we talked about some of the best interview questions - we've already discussed it in a previous article. Repeat after me: Past behavior is the best predictor of future behavior. We discussed the pros & cons of hiring the friends of your best workers - it's only a matter of time before some Cal Poly student will clone a great employee as their senior project.

A business owner asked me how to handle the following situation in her office: The employees are all good friends and talk to each other as if they were just hanging out: teasing, loud laughter, slang, very laid back. If the close relationship fell apart, would she have a law suit on her hands? Should she insist on a more professional atmosphere and business-like treatment between her co-workers or just be glad everyone gets along?

Coming from large corporate experience, I am always thinking ahead to the lawsuit. But in this case I thought she should talk to each of them individually and check in to see if they were OK with the atmosphere in the place. (Keep their answers confidential, but make notes about the conversations.) Get their input on when they do their best work - in the quiet moments, in the collaborative times, when they are relaxed, when? And tell them that you want a more professional approach. You still own the joint. The blending of personal and professional lives is natural for the younger generation of workers. In relationships, technologies, dress styles, personal calls, shopping, they overlap everywhere. But it's causing more traditional supervisors great grief. It may not be the end of the world, but we had better learn how to manage it.

By the way, in February I can give a talk called "Why I (heart) HR" if anyone would ever ask me. I know, horror stories are much more fun. If only they weren't true. That's the scary part.

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Home > Human-Resources > Betsey Nash > The Horrors of HR Part One Hiring Teasing Checking In >
Article Tags: friends, friendships, hiring, horrors, relationships, work

About the Author: Betsey Nash
RSS for Betsey's articles - Visit Betsey's website

Betsey has over 18 yrs exp. as a Human Resources generalist & over 20 yrs exp. in management. Prior to merging her successful consulting firm, NASH HR SERVICES with UNITED STAFFING ASSOCIATES, her experience included 10 yrs in HR with The Home Depot before being recruited by Bed, Bath & Beyond to be District HR manager for the busy San Fernando Valley. Since 1983, Betsey continues to be a popular teacher of classes in management, human resources & communication for professionals in business & academic settings. She holds the national certification of Senior Professional in Human Resources & was the President-Elect of the Human Resources Association of the Central Coast, both attesting to her expertise in the field. For assistance with any of your HR needs or questions, please use the following link: http://www.JustAskUsa.com.


Click here to visit Betsey's website
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