Keeping Your Employees Focused in an Uncertain Economy
Keeping Your Employees Focused in an Uncertain Economy
1. The best way to weather uncertain economic times is with the willing engagement of a focused and committed workforce. Try to avoid things like knee-jerk layoffs (unless survival is at stake), poorly thought out pay cuts, and general cutbacks that have no major impact on the bottom line.
2. Fear can cause your workforce to disengage. The more employees fear losing their jobs, the less concern they will have about doing their jobs and taking care of customers. It’s ok to ask employees to cut back on unnecessary expenses, but interjecting fear into the workplace when doing this can backfire. And, they will be looking at owners and CEOs for those telltale signs of fear, and of hope!
3. Talk candidly to the organization about how the business is doing. This is the job of the CEO and shouldn’t be delegated. The one thing that distracts employees more than anything, is not knowing what’s going on. Every minute your folks spend wondering or worrying is a minute the customers are being ignored. Karl Jung once said “When facts are few, opinions loom large”.
4. Become more “high touch” with your employees. Economic downturns are more than just business related, they are personal as well. Spend a bit more time with your employees, listen to them and make sure they have what they need.
5. Pay extra attention to the customers you have. Make sure your employees understand the meaning of “extra attention”. This is the best time to show your customers that you care about them and chances are, you’ll come out of the downturn with better relations and maybe more customers.
6. Keep positive and smile. Your employees will feel better and they’ll get more done!
Keeping Your Employees Focused in an Uncertain Economy - To learn more about this author, visit Kristin Morgan's Website.
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How companies react, from a people perspective, to the ups and downs of the economic climate can determine how well they survive weaker times. Survival during these times depends on maximizing competitive advantage and a company’s employees can have a large impact on that. Here are a few suggestions for owners, CEOs and managers:
1. The best way to weather uncertain economic times is with the willing engagement of a focused and committed workforce. Try to avoid things like knee-jerk layoffs (unless survival is at stake), poorly thought out pay cuts, and general cutbacks that have no major impact on the bottom line.
2. Fear can cause your workforce to disengage. The more employees fear losing their jobs, the less concern they will have about doing their jobs and taking care of customers. It’s ok to ask employees to cut back on unnecessary expenses, but interjecting fear into the workplace when doing this can backfire. And, they will be looking at owners and CEOs for those telltale signs of fear, and of hope!
3. Talk candidly to the organization about how the business is doing. This is the job of the CEO and shouldn’t be delegated. The one thing that distracts employees more than anything, is not knowing what’s going on. Every minute your folks spend wondering or worrying is a minute the customers are being ignored. Karl Jung once said “When facts are few, opinions loom large”.
4. Become more “high touch” with your employees. Economic downturns are more than just business related, they are personal as well. Spend a bit more time with your employees, listen to them and make sure they have what they need.
5. Pay extra attention to the customers you have. Make sure your employees understand the meaning of “extra attention”. This is the best time to show your customers that you care about them and chances are, you’ll come out of the downturn with better relations and maybe more customers.
6. Keep positive and smile. Your employees will feel better and they’ll get more done!
Keeping Your Employees Focused in an Uncertain Economy - To learn more about this author, visit Kristin Morgan's Website.
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Jay Kubassek(Jay's Full Bio: EvanCarmichael.com/jaykubassek) Jay Kubassek is a Canadian born entrepreneur, internet marketing genius, professional speaker, international real estate developer/investor, executive film producer, extreme sport enthusiast and a passionate supporter of several charities worldwide. In 2007, Jay's vision and dedication to help other entrepreneurs and business owners duplicate his marketing success led to the creation of his fourth company CarbonCopyPRO, an internet marketing firm already worth over 15 million dollars that has over 20 employees and contract workers with clients is 12 different countries. Jay resides in NYC with his girlfriend Jamie, three year old son Milo and dog Cooper. As executive producer he recently premiered his first film in the 2008 Cannes Film Festival. As an adventurist he is racing the 2008 Baja 1000 off-road race and is a member of the 2008 U.S. National Elephant Polo Team, The New York Blue who will be representing the US in the 2008 World Championships in Nepal. Visit Jay's Blog: www.JayKubassek.com - Visit Jay Kubassek's Website |
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