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HR Guide to Using Yammer to Stay in Touch with Employees and Colleagues

Guest post by: Trisha McFarlane

Article Overview: What is Yammer? Yammer is a free social networking service based on employees' answers to the question: "What are you working on?"

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HR Guide to Using Yammer to Stay in Touch with Employees and Colleagues

Last Friday, I posted about collaboration and how we can use social media to encourage it. Today I'd like to talk about a way I am taking my own challenge of trying something new. I'm exploring ways to usemicroblogging to collaborate with my colleagues.

One challenge I face in my job as a regional HR director supporting multiple offices/regions is staying "in touch" with what employees are working on. Recently, I signed up for Yammer and I am already finding it beneficial in keeping me connected.

What is Yammer? Yammer is a free social networking service based on employees' answers to the question: "What are you working on?" It is similar to Twitter in that you have 140 characters to give your answer, you can @ message specific followers, and you can use hashtags. One interesting feature I have not used personally but I look forward to using is sharing attachments. Yammer differs from Twitter in that it is designed to connect you only to people within your company. It checks this by ensuring that each member of the company "group" has an email address for that specific company. This is what makes it secure from other companies seeing what is being said or worked on within your company.

When I first signed up, my thought was to use this to stay connected with the employees I support. After exploring and playing on Yammer, I learned that you can set up private groups that are accessed by invitation only. I think this may be a good way for our human resources department to start using the site for our non-confidential internal communication. We'll be able to search through recent topics to see the progress on the various HR projects. We can also give updates on deadlines, ask for input from colleagues, and much more.

I'll see how this works and report back in several weeks. In the meantime, if you are using Yammer and have any tips and tricks, be sure to post them for me in the comments.

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Home > Human-Resources > Trisha McFarlane > HR Guide to Using Yammer to Stay in Touch with Employees and Colleagues
Article Tags: attachments, collaboration, colleagues, company group, followers, hr director, hr projects, human resources department, internal communication, invitation, job, last friday, nbsp, private groups, social networking service, specific company, twitter, yammer

About the Author: Trisha McFarlane
RSS for Trisha's articles - Visit Trisha's website

Trish is a practicing HR professional with over 15 years of experience in Big 4 public accounting, PR, and healthcare.  She is also an international speaker.  With expertise in leadership, employee relations, performance management, training & development, change management, social media, and innovation, Trish is able to capture readers and audiences with real-life examples of how leadership plays out in organizations.

Trish co-founded HRevolution (http://thehrevolution.org), a conference that highlights emerging trends and the future of HR, with the goal of providing an alternative networking and learning experience for business professionals who were tired of the traditional conference model.  HRevolution is an event that inspires collaboration and innovative ideas in the human resource industry.  She also co-founded the Women of HR blog (www.womenofhr.com) in order to give a voice to practitioners who are passionate about issues affecting women in the workplace.

Trish has been a speaker at various events. Most recently at The Conference Board’s “Social Media for HR Conference”, CHCA, HR Southwest,  the HR Technology Conference, HR Florida, Talent Net Live, HRevolution, and TRU London.  She has received numerous accolades for her blogging and online efforts.



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