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I Miss Upward Feedback
Written by: Trisha McFarlaneArticle Overview: Looking at benefits of upward feedback programs.
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Free Download - Top 10 Reasons To Love HR By Trisha McFarlane |
I Miss Upward Feedback
I miss upward feedback programs.I know that many companies have 360 degree feedback programs, but those are often more formal and are used to address employees with specific development issues. 360's are very valuable tools but they are often not for everyone. Upward feedback programs can be.
In my former life, I worked for a company that had an upward feedback program. The program was anonymous and every employee had the ability to give the feedback to any person they had worked with at their level or at levels above. This was done once a year and the survey results were sent made available very quickly to the employee online.
Sure, there were a handful of people who used this as an opportunity to slam a supervisor, to make unprofessional comments, or to vent. But for the most part, it was a constructive exercise. I loved that my role in HR was not only to encourage participation but to educate employees how to give solid, constructive feedback to their supervisors. How to word things to get the point across in the most effective way. How to encourage the behaviors that they appreciated. How to nudge supervisors to tweak behaviors that were less desirable.
There were many specifics to the actual plan and how the information was used internally. The point is that I wish more companies would offer and encourage this type of feedback. I miss hearing from my colleagues and subordinates what I can do better and what they think I do really well.
Article Tags: colleagues, constructive feedback, degree feedback, exercise, feedback program, feedback programs, handful, nbsp, participation, specifics, subordinates, supervisor, survey results, unprofessional comments, upward feedback, valuable tools
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About the Author: Trisha McFarlane RSS for Trisha's articles - Visit Trisha's website Trish is a practicing HR professional with over 15 years of experience in Big 4 public accounting, PR, and healthcare. She is also an international speaker. With expertise in leadership, employee relations, performance management, training & development, change management, social media, and innovation, Trish is able to capture readers and audiences with real-life examples of how leadership plays out in organizations. Trish co-founded HRevolution (http://thehrevolution.org), a conference that highlights emerging trends and the future of HR, with the goal of providing an alternative networking and learning experience for business professionals who were tired of the traditional conference model. HRevolution is an event that inspires collaboration and innovative ideas in the human resource industry. She also co-founded the Women of HR blog (www.womenofhr.com) in order to give a voice to practitioners who are passionate about issues affecting women in the workplace. Trish has been a speaker at various events. Most recently at The Conference Board’s “Social Media for HR Conference”, CHCA, HR Southwest, the HR Technology Conference, HR Florida, Talent Net Live, HRevolution, and TRU London. She has received numerous accolades for her blogging and online efforts. Click here to visit Trisha's website A Pig In Lipstick Lets Focus On The Right Things Whats the Thing Youre Known for at Work My First Real Job and Motivation HR Its Not OneCoat Paint How Music Affects Employee Performance |
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