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I Miss Upward Feedback

Written by: Trisha McFarlane

Article Overview: Looking at benefits of upward feedback programs.

Free Download - Top 10 Reasons To Love HR By Trisha McFarlane
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I Miss Upward Feedback

I miss upward feedback programs.I know that many companies have 360 degree feedback programs, but those are often more formal and are used to address employees with specific development issues. 360's are very valuable tools but they are often not for everyone. Upward feedback programs can be.

In my former life, I worked for a company that had an upward feedback program. The program was anonymous and every employee had the ability to give the feedback to any person they had worked with at their level or at levels above. This was done once a year and the survey results were sent made available very quickly to the employee online.

Sure, there were a handful of people who used this as an opportunity to slam a supervisor, to make unprofessional comments, or to vent. But for the most part, it was a constructive exercise. I loved that my role in HR was not only to encourage participation but to educate employees how to give solid, constructive feedback to their supervisors. How to word things to get the point across in the most effective way. How to encourage the behaviors that they appreciated. How to nudge supervisors to tweak behaviors that were less desirable.

There were many specifics to the actual plan and how the information was used internally. The point is that I wish more companies would offer and encourage this type of feedback. I miss hearing from my colleagues and subordinates what I can do better and what they think I do really well.

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Home > Human-Resources > Trisha McFarlane > I Miss Upward Feedback
Article Tags: colleagues, constructive feedback, degree feedback, exercise, feedback program, feedback programs, handful, nbsp, participation, specifics, subordinates, supervisor, survey results, unprofessional comments, upward feedback, valuable tools

About the Author: Trisha McFarlane
RSS for Trisha's articles - Visit Trisha's website

Trish is a practicing HR professional with over 15 years of experience in Big 4 public accounting, PR, and healthcare.  She is also an international speaker.  With expertise in leadership, employee relations, performance management, training & development, change management, social media, and innovation, Trish is able to capture readers and audiences with real-life examples of how leadership plays out in organizations.

Trish co-founded HRevolution (http://thehrevolution.org), a conference that highlights emerging trends and the future of HR, with the goal of providing an alternative networking and learning experience for business professionals who were tired of the traditional conference model.  HRevolution is an event that inspires collaboration and innovative ideas in the human resource industry.  She also co-founded the Women of HR blog (www.womenofhr.com) in order to give a voice to practitioners who are passionate about issues affecting women in the workplace.

Trish has been a speaker at various events. Most recently at The Conference Board’s “Social Media for HR Conference”, CHCA, HR Southwest,  the HR Technology Conference, HR Florida, Talent Net Live, HRevolution, and TRU London.  She has received numerous accolades for her blogging and online efforts.



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Related Forum Posts
Re: How Important is Feedback in eBay? Re: How Important is Feedback in eBay? - Feedback is VERY important to me when purchasing on eBay and similar sites. If they don't have several transactions and a 100% feedback (or close to it) then I most likely will not purchase from them.
Sensitivities Sensitivities - [quote:7buj6fo3] Now I will admit that I know some women who dislike being called ma'am - but that's because it makes them feel old... [/quote:7buj6fo3] Times do change.... I can remember when a married woman would be mortally offended if she were called Miss, she'd hurriedly say she was married - and many women would sign themselves as Mrs. Henry Thingummy, or whatever the name of their husband happened to be. Of course that was back in the day when women were nothing if they weren't married...
Subject Line Etiquette Subject Line Etiquette - For myself, it's not so much "etiquette" as common sense. If you're emailing someone with a business offer or to strike up a relationship, you do not put "Hello" or "Hi" or something cryptic in the subject line. You make it clear what your email is about - just as you would on a message board. So instead of "wff" for example, the guy who emailed me a couple of days ago should have said, "Feedback on Your WFF Article" - so that I would have known what it was about without having to look at it and try to think...
Keywords Keywords - Keywords in your URL are good, but you also need to include these in headings on your pages. If you were going to search Google for this content, what words would you use? What common words would people use in a search engine if they wanted to find your site? You don't need to overdo the headers, just add a couple to each page and especially on your home page to attract search engines. I think someone also mentioned listing your site in directories. This is good and make sure to list your site under beauty - this should attract people that want to find you. Trading links with sites is good and especially sites that attract the people you want to bring onto your site. Miss Shri


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