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Job Exchange Programs- A Different Spin On Employee Development

Job Exchange Programs- A Different Spin On Employee Development

It's September and for most kids that means the start of a new school year full of change.  A new teacher, meeting new friends, playing with new kids at recess, a new school bus driver.  Kids have such excitement and motivation to start the new adventure.  Wouldn't it be great to have this feeling at work?  How can we bring that same excitement and enthusiasm or "fresh start" to work?  What can HR do to encourage this behavior? 

Depending on the type of company you work for, there may not be much opportunity to change things up.  For example, in manufacturing environments, you may have a union contract to adhere to or it may be challenging to move people to a new production line or new shift.  In a professional environment, the client may need or want a specific work team to remain in place for consistency of service quality.  However, to the extent possible, one way HR can encourage smaller-scale "fresh starts"  is by working with managers and leadership to create a job exchange program.

What is a job exchange program? 

A job exchange program works much like a foreign student exchange program.  An employee basically switches to another group, department, city, or any other division in the company.  There, the employee is "hosted" by the receiving office and gains exposure to the culture, employees, and clients of that office.  It can be a situation where two employees truly "exchange" positions for a set period of time- anywhere from a few weeks, to months, or longer.  It can also be a situation where an office or group needs help during a particularly busy time and they enlist assistance from other parts of the company.  Although the latter happens in companies now, I do not know of many organizations that capitalize on capturing the results of their employees working in a different location or group.

What can the HR team do to help capture the results ?

  • Publicize job exchange as a formal learning and development opportunity on the company website for potential candidates.
  • Does the company have an internal blog?  Interview the employees who have participated in the job exchange and  promote their experience to the rest of the company.
  • Use video interviews as a way to capture the experiences of the participants.  The videos can be used on the company website, in presentations, as recruiting tools, and more.
  • Host webinars or lunch-n-learn sessions where participants in the job exchange share their experiences "live" with colleagues.

There are many more creative ways to promote this beneficial program in your company. If you work in a company that currently has a job exchange program, I'd love to hear about it.  If your company doesn't have this type of program and you think it would or would not work, I'd love to hear that too.





Job Exchange Programs A Different Spin On Employee Development - To learn more about this author, visit Trisha McFarlane's Website.

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John Brennan
John Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website

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Casey Gollan, Business Coaching & Mentoring Programs. Add $1 Million to $10 Million in the next 1 to 3 years. Since 1996 Casey has to added hundreds of millions of dollars to businesses. Watch a free video see client results Business Coaching website. - Visit Casey Gollan's Website

Dave Kurlan
Dave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website

John Power
John Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website

David Acheson
David Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns.  David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website

Linda Richardson
Linda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website


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Trisha McFarlane
(Visit Trisha's Website) Trisha McFarlane is a Regional HR Director in an agency environment with 15 years experience. Her prior HR experience was gained with one of the "Big 4" public accounting firms, the staffing industry, and the banking industry. Trisha views the role of a HR professional as more than just trying to have a seat at the table. It’s her attempt to guide employees through the work experience. She wants to become an integral part of their performance and sometimes, wants to be able to “sing and dance” right along with them. Trisha also does what she can to make the HR experience a smooth one for leaders and employees. Trisha has a Master's in Human Resource Management from Webster University. SheI also holds a B.A. in Sociology with a Minor in Political Science from the University of Missouri. Trisha is a working mother of 5 year old twins with a great hubby and two dogs she adores. Another passion of hers is volunteering for the March of Dimes. She has been the Family Teams Chairman for the St. Louis Metro March for Babies for the last 5 years.

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