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Keeping the "Human" In Human Resources

Written by: Trisha McFarlane

Article Overview: How to remain grounded and recognize that human resources is not about numbers, it's about people.

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Keeping the "Human" In Human Resources

Tonight was a rewarding night for me. Not monetarily, but as a Human Resource professional. I attended a pre-training networking event where I was able to spend some quality time with participants who work in offices I support. These employees are people I often only get to talk with via phone and email. As I drove home after the event, I realized that I had done more relationship building in the last two or three hours than I can accomplish over the phone or via email in weeks. Technology is a great thing, but it can never truly replace that human connection. Whether you are a HR generalist, specialist, recruiter, or tech expert, or consultant, we are spending more time “connecting” through less personal means. While this is a great way to share information or ask questions, it certainly cannot build relationships as quickly as meeting in person. That's why people who use social media sites are starting to participate more in tweetups and face-to-face meetings. By only talking online or via phone, we greatly limit the opportunity for the relationships to develop. The key to a stronger relationship is ultimately trust. Trust is one of those funny things that you cannot pinpoint exactly how it is built between people, but face-to-face interaction is one component of trust building that is critical to it's existance. Humans are very visual creatures. We need to look eachother in the eye. We need to watch the other person's body language. These are all key signs to whether or not we will trust someone and build a stronger relationship with that person. So I challenge you to take (or make) as many opportunities as you can to meet with people in person. Although it may take a bit more time to coordinate, the time spent will be well worth it.

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Home > Human-Resources > Trisha McFarlane > Keeping the Human In Human Resources
Article Tags: body language, email, existance, funny things, hr generalist, human resource, interaction, networking event, participants, pre training, quality time, relationship, relationships, share information, signs, specialist recruiter, visual creatures

About the Author: Trisha McFarlane
RSS for Trisha's articles - Visit Trisha's website

Trish is a practicing HR professional with over 15 years of experience in Big 4 public accounting, PR, and healthcare.  She is also an international speaker.  With expertise in leadership, employee relations, performance management, training & development, change management, social media, and innovation, Trish is able to capture readers and audiences with real-life examples of how leadership plays out in organizations.

Trish co-founded HRevolution (http://thehrevolution.org), a conference that highlights emerging trends and the future of HR, with the goal of providing an alternative networking and learning experience for business professionals who were tired of the traditional conference model.  HRevolution is an event that inspires collaboration and innovative ideas in the human resource industry.  She also co-founded the Women of HR blog (www.womenofhr.com) in order to give a voice to practitioners who are passionate about issues affecting women in the workplace.

Trish has been a speaker at various events. Most recently at The Conference Board’s “Social Media for HR Conference”, CHCA, HR Southwest,  the HR Technology Conference, HR Florida, Talent Net Live, HRevolution, and TRU London.  She has received numerous accolades for her blogging and online efforts.



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