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Keeping the "Human" In Human Resources

Keeping the "Human" In Human Resources

Tonight was a rewarding night for me. Not monetarily, but as a Human Resource professional. I attended a pre-training networking event where I was able to spend some quality time with participants who work in offices I support. These employees are people I often only get to talk with via phone and email. As I drove home after the event, I realized that I had done more relationship building in the last two or three hours than I can accomplish over the phone or via email in weeks. Technology is a great thing, but it can never truly replace that human connection. Whether you are a HR generalist, specialist, recruiter, or tech expert, or consultant, we are spending more time “connecting” through less personal means. While this is a great way to share information or ask questions, it certainly cannot build relationships as quickly as meeting in person. That's why people who use social media sites are starting to participate more in tweetups and face-to-face meetings. By only talking online or via phone, we greatly limit the opportunity for the relationships to develop. The key to a stronger relationship is ultimately trust. Trust is one of those funny things that you cannot pinpoint exactly how it is built between people, but face-to-face interaction is one component of trust building that is critical to it's existance. Humans are very visual creatures. We need to look eachother in the eye. We need to watch the other person's body language. These are all key signs to whether or not we will trust someone and build a stronger relationship with that person. So I challenge you to take (or make) as many opportunities as you can to meet with people in person. Although it may take a bit more time to coordinate, the time spent will be well worth it.





Keeping the Human In Human Resources - To learn more about this author, visit Trisha McFarlane's Website.

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Trisha McFarlane
(Visit Trisha's Website) Trisha McFarlane is a Regional HR Director in an agency environment with 15 years experience. Her prior HR experience was gained with one of the "Big 4" public accounting firms, the staffing industry, and the banking industry. Trisha views the role of a HR professional as more than just trying to have a seat at the table. It’s her attempt to guide employees through the work experience. She wants to become an integral part of their performance and sometimes, wants to be able to “sing and dance” right along with them. Trisha also does what she can to make the HR experience a smooth one for leaders and employees. Trisha has a Master's in Human Resource Management from Webster University. SheI also holds a B.A. in Sociology with a Minor in Political Science from the University of Missouri. Trisha is a working mother of 5 year old twins with a great hubby and two dogs she adores. Another passion of hers is volunteering for the March of Dimes. She has been the Family Teams Chairman for the St. Louis Metro March for Babies for the last 5 years.

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