Apply "Best Practices" for your People Strategies
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Free Download - Creating & Maintaining a Flexible Work Schedule By Rita B. Allen |
In today's marketplace, the only constant is change. The on-going challenges of our business conditions and global imperatives require organizations to recognize their human capital as their major competitive advantage. Every company has the ability to develop and implement talent management initiatives that are aligned with their organizational culture and linked to their business goals and objectives. Retaining talent, developing strong leaders and building a pipeline for the future is vital to the success of every organization. Sound and effective management practices are at the core of determining a business' ability to thrive and succeed. What are some best practices that enable managers to create and reinforce this type of environment?
We hear the term "best practices" used often to provide us with benchmarks and guidelines for how to most effectively achieve a specific outcome based on reputable procedures that have proven to be successful. It can be very difficult to focus on a handful of "best practices" when it comes to discussing general management practices since there are many variables to take into consideration. There are, however, some management basics that are absolutely necessary when it comes to managing people, open communications and working relationships such as the following:
1. Capitalize on and leverage your strengths - seize opportunities that allow you to utilize your talents; and partner or delegate to minimize limitations
2. Assess your emotional intelligence - develop the 4 dimensions of emotional intelligence: self assessment, self management, empathy and relationship management; building inner strength is the foundation of good leadership
3. Prioritize actions daily - stay focused on goals, objectives and deliverables; clarity and prioritization is critical for effective execution of required tasks, actions and objectives; make room for the unexpected, maintain flexibility to adjust priorities as business needs dictate
4. Negotiate and collaborate - don't avoid conflict; keep level head and engage others; assess and apply the 5 conflict management modes (competing, collaborating, compromising, avoiding and accommodating), as appropriate
5. Determine appropriate balance between managing up, down, and across - do so mindfully, thoughtfully, and deliberately
6. Be clear about roles and responsibilities within your function and team - assess regularly and adjust as needed; ensure team members comprehend connection between team goals and their daily activities
7. Set the tone for your team - act in behaviors that others will emulate; create a positive culture by "walking the talk"; establish and reinforce the appropriate norms, behaviors and values for your team with your actions
8. Determine similarities and differences in personalities of your staff, colleagues, and management - identify needs of each individual and embrace differences
9. Solicit input and keep an open dialogue - communicate with your team, peers and managers; be the role model for effective and dialogic communications at all levels
10. Step up to the plate - be present! Hold yourself responsible; individual accountability leads to mutual accountability
This article was published in the December 2008 issue of BostonWomen's Business Journal, Boston, MAApply Best Practices for your People Strategies - To learn more about this author, visit Rita B. Allen's Website.
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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