Effective Leadership – the key to staff retention
Effective Leadership – the key to staff retention
Effective Leadership the key to staff retention - To learn more about this author, visit Melissa Gallagher's Website.
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The current economic climate dictates that it is now an employers market, however what will happen when the economic crisis we currently find ourselves in subsides? Are you confident that your talented employees will remain with your organisation? Or do you believe you need to act now to ensure your talent is retained in the future? Over the next few weeks we will look at strategies for ensuring your key talent are engaged, motivated and ultimately committed to your organisation and its objectives, regardless of how green the grass may appear on the other side. This week we will look at the important role leaders play in talent retention. According to recent research, it appears that there is a .86 positive correlation between effective leadership and employee engagement and indeed if effective leadership is present in an organisation then the negative impact of other factors such as perceived poor pay or limited work-life balance is reduced (Financial Times Top 100 Companies, 2008). This research reflects Maslow's hierarchy of needs theory (i.e. that different elements are more important to us as humans and if the lower level is satisfied then this impacts the level of need for the higher levels). So what are the characteristics of an effective leader in the current climate? There are many skills that an effective leader possesses but the following are amongst those with the most significance in determining success while operating during challenging times:
- The ability to influence others, without manipulation - leaders should focus on refining their use of the 5 key stages of influencing: gaining rapport, questioning, active listening, highlighting benefits, arriving at a decision
- The flexibility to tailor their skills and approach to meet changing demands (both internal and external) - leading during a recession, requires difficult decisions to be made to ensure the continued success of the business, in addition, priorities change so that key leadership skills must be tailored to meet the needs of this new operating environment
- Sound judgment (regardless of external pressures) - effective decision making is crucial when chaos abounds
- Being ethical - effective leaders are trusted by their colleagues and staff members, making the 'right' decisions and staying true to the organisations vision will be important
- Communicating openly and honestly at all times - this is crucial to building and sustaining trust amongst staff members. It can also be useful for leaders to develop their coaching skills in order to guide and advise staff members rather than 'telling' as this can enable more effective conversations to take place.
Effective Leadership the key to staff retention - To learn more about this author, visit Melissa Gallagher's Website.
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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Dianne CramptonDianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
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