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Basic Feedback Should Be BASIC

Guest post by: Ben Nash

Article Overview: One of the key skills of supervisors is giving feedback to employees about their performance. Feedback, of course, includes praise for a job well done as well as constructive observations about how things could be done better. Apprehension about providing feedback to employees is particularly acute among newly promoted supervisors. This is often the result of a lack of the supervisory training.

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Basic Feedback Should Be BASIC

One of the key skills of supervisors is giving feedback to employees about their performance. Feedback, of course, includes praise for a job well done as well as constructive observations about how things could be done better. Apprehension about providing feedback to employees is particularly acute among newly promoted supervisors. This is often the result of a lack of the supervisory training. Cathy Lee Gibson of Cornell University came up with the BASIC feedback model to help supervisors provide great feedback to their employees. Feedback, she said, should be:

Using the BASIC feedback model can provide supervisors (both new and experienced) with a great framework for getting past their anxiety for providing employees with the feedback that they need.

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Home > Human-Resources > Ben Nash > Basic Feedback Should Be BASIC >
Article Tags: apprehension, giving feedback, job, key skills, performance feedback, providing feedback, supervisory training

About the Author: Ben Nash
RSS for Ben's articles - Visit Ben's website

Ben Nash is the editor-in-chief of DailyHRTips.com. He is the founder and chief developer of the blog, providing tech/design support as well as tips and book reviews. Ben has held many interesting jobs in his professional career, including: barista, landscaper, public policy intern, barista (again), professional horse wrangler, ski lift attendant (aka "liftie"), political science teaching assistant, marketing and sales assistant, and an ecommerce/web developer. He also doubles as the Creative Director at Aspen Organization Development Consulting. Ben has interacted with many people, in many different organizations and offers some interesting insight on the human resources game. You can read his blog at http://www.DailyHRTips.com and visit his website at http://www.AspenOD.com.



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