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Icebergs, Polar Bears, and Change Management
| Guest post by: Ben Nash |
Article Overview: Vanishing icebergs and distressed Polar bears have come to symbolize the effects of our changing climate. The iceberg has also been used as a metaphor for change in organizations. The “Change Management Iceberg” developed by Wilfred Kruger offers an explanation of why many organizational change efforts fail. Above the waterline are the three areas of concern of most managers–doing things faster, better, or cheaper.
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Free Download - Keeping the Change Process Cool By Ben Nash |
Icebergs, Polar Bears, and Change Management
Vanishing icebergs and distressed Polar bears have come to symbolize
the effects of our changing climate. The iceberg has also been used as a
metaphor for change in organizations.
The “Change Management Iceberg” developed by Wilfred Kruger offers an
explanation of why many organizational change efforts fail. Above the
waterline are the three areas of concern of most managers–doing things
faster, better, or cheaper. Below the waterline are the hidden areas of
resistance which cause organizations fail!
So where are the areas of main resistance? About 20% of employees will
go with the change. About 60% sit on the fence and wait to see what
happens, and about 20% of employees will be resistant. Perceptions,
attitudes, beliefs, power, and politics all play into resistance. But
this is hard to pinpoint (after all it is below the water line). So how
do you deal with the areas of resistance? 3 words COMMUNICATION,
COMMUNICATION, COMMUNICATION!
Here are five key messages to give focus on:
- Explain the conditions that have brought about the need for change
- Explain the detail of the change and how it will affect the employee
- Include a practical demonstration or teach the employee how to succeed in the new environment
- Ask the employee how s/he feels about the proposals; identify his/her major hang-ups and recognize any new problems
- Ask for his/her suggestions for overcoming the problems and implementing the change using a joint problem solving approach
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Article Tags: change management, changing climate, communicating change, organizational change efforts
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About the Author: Ben Nash RSS for Ben's articles - Visit Ben's website Ben Nash is the editor-in-chief of DailyHRTips.com. He is the founder and chief developer of the blog, providing tech/design support as well as tips and book reviews. Ben has held many interesting jobs in his professional career, including: barista, landscaper, public policy intern, barista (again), professional horse wrangler, ski lift attendant (aka "liftie"), political science teaching assistant, marketing and sales assistant, and an ecommerce/web developer. He also doubles as the Creative Director at Aspen Organization Development Consulting. Ben has interacted with many people, in many different organizations and offers some interesting insight on the human resources game. You can read his blog at http://www.DailyHRTips.com and visit his website at http://www.AspenOD.com. Click here to visit Ben's website   What are the Top 5 Reasons People Quit their Jobs Watch out for the Talent Shortage Iceberg Successful Transitioning from an Individual Contributor to a Supervisor Role Expatriate Selection The $1 Million Man or Woman Check out ONet A great Free HR Online Resource |
Related Forum Posts
You Canadians Are Tough !!
- To Evan and GT,
(also to any other canadian members)
Just noticed a news flash that the poor folks who live in Hendricksons Creek are currently enduring temperatures of -41.
The other day I watched a brilliant program by David Attenborough about the confusion being felt by various animals at the North Pole, particularly Penquins and Polar Bears because their feeding habits and survival are being affected because it's not cold enough where they are, what's going on !!
rrrrrrrrrrrrrrregards,
Mal.
No B.S. Time Management
- A great book I read on Time Management is No B.S. Time Management for Entrepreneurs by Dan Kennedy.
HRPreneur
- Hi everyone,
I am new to the forum and I recently started my own Human Capital (HR) consulting firm called HRPreneur Inc. HRP focuses on making human capital a strategic differentiator for SME's.
Below is a summary about HRP;
Who We Are:
HRP is a Human Capital consulting firm with 30 years of experience that becomes an extension of your company by providing a full array of services to help you create a highly engaged workforce focused on achieving strategic results in order to build a long lasting great company!
Mission:
HRP provides small and medium sized businesses a Strategic HR Business Partner to increase employee engagement, resulting in cost savings, increased productivity and results at an affordable rate!
Vision:
To inspire and warrant SME's reach their full competency!
Cost Effectiveness:
We provide over 30 years of experience at a fraction of the cost at a strategic executive HR business level
You will save between 50% to 60% in costs per year on salary, bonus, benefits, training, office space alone
We will provide you additional cost efficiencies through our services
Services:
• Strategic Human Resources Planning
• Organizational Redesign
• Change Management
• Organizational Culture Development
• Employee Engagement Programs
• Leadership Assessment and Development
• Compensation Design
• Talent Acquisition
• Assimilation and On-Boarding
• Performance Management
• Talent Management & Succession Planning
• Human Resources Due Diligence
• Human Resources Audit
• Full Service HR Outsourcing
Which kind of industries are you interested in?
- Ecological or E-business or Investment or Finance or Management or Non-Profit or Retailer or others.
Re: Spellcheck?
- [quote="TheAnonymousMan":2f894q6j]When discussing the majority of people I would definitely say that most people hit the "Change" or "Ignore" button without thinking too much about the correct spelling of a word. All bosses are concerned about is getting the report to the Directors meeting on time.[/quote:2f894q6j]
That probably depends on what the "majority" are trying to accomplish. I have word set to alert me about misspellings and grammatical problems, so I fix most as I go. But I also add names etc to the dictionary because I get tired of seeing the red and green squiggles when I know the info is right.
If you're only going to click "Change" or "Ignore" then why bother to take the time to use spell check????? Business people that I work for want the info compiled in a timely manner and they want it right - which is fine because that's the way I strive to do any project. Sending out a memo, letter, report etc with obvious spelling and grammatical mistakes makes the person and the company look bad as far as I'm concerned.
Shri
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