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Change on Purpose
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| Guest post by: Dr. Rick Johnson |
Article Overview: More than ever before, our current economy demands of most companies the ability to achieve measurable results that are specific to profitability, growth, cost containment and operational effectiveness. Of course, none of this will be possible without leadership and organizational change. Without change your company becomes stagnant, uncompetitive and boring. A leader's major responsibility is to create change, instigate change and then manage change effectively. In spite of the fact that creating change is a key competency required to be an effective leader, most people resist change. This includes leaders themselves. However, effective leaders accept change as a positive force and they are able to convince those that follow them that change is nothing more than a road map to a new and better destination.
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Free Download - Sales Management --Unmask the Confusion of Territory Account Assignment By Dr. Rick Johnson |
Change on Purpose
More than ever before, our current economy demands of most companies the ability to achieve measurable results that are specific to profitability, growth, cost containment and operational effectiveness. Of course, none of this will be possible without leadership and organizational change.
Without change your company becomes stagnant, uncompetitive and boring. A leader's major responsibility is to create change, instigate change and then manage change effectively. In spite of the fact that creating change is a key competency required to be an effective leader, most people resist change. This includes leaders themselves. However, effective leaders accept change as a positive force and they are able to convince those that follow them that change is nothing more than a road map to a new and better destination. How do these leaders minimize that natural born resistance to change? Simply by employing the following techniques:
• Anticipate and prepare for resistance. They visual the fear that change may induce in the employees and circumvent that fear by providing reassurance that nothing will be lost but much will be gained.
• Don't succumb to the temptation to write off resisters as being obstinate or trouble makers. Be compassionate and understanding of their feelings. Deal with their anxiety. These fears are predominantly a result of misinformation or lack of confidence.
• Involve as many employees as early as possible in the change process. Build a guiding coalition that can carry a strong believable message about the change.
• Allow employees to whine. Listen without being judgmental. Stick to the facts and communicate openly.
• Roll up your sleeves and make sure the management team does also. Be a big part of the tactical part of change putting yourself on an equal level with those employees that are fearful of the change.
• Make sure you have the right personnel and adequate resource to execute and manage the change.
• Create a culture of coaching and mentoring for your management team.
MACHIAVELLI wrote in the forward to "The Prince";
"There is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle, than to initiate a new order of things. For the reformer has enemies in all those who profit by the old order, and only lukewarm defenders in all those who would profit by the new order, this luke warmness arising partly from fear of their adversaries, who have the laws in their favor, and partly from the incredulity of mankind, who do not truly believe in anything new until they have actual experience of it."
Organizations change for many reasons. Change can be the result of a crisis like war, a natural disaster or government intervention. Innovation, technology and external market forces can create change. More importantly, change can be driven by the desire to succeed utilizing performance gap analysis, organizational assessment and the plain old motive of profit being the driving force that instigates man to create change.
Effective leaders know that creating and managing change starts with the human side of the equation. Behavioral change becomes a necessity for almost every success initiative employed. This often means more effective coaching, training, skill development, and accountability. Process improvement is often a platform that supports change in the organization. And last but not least, change becomes a meaningful part of organizational structure and culture. This often requires a realignment of reporting relationships and responsibilities. From an organizational culture perspective, change may demand adjustments to some managerial styles, values and even belief systems to some degree. This is often the most challenging aspect of managing change. The leader may find himself facing the old cliché - "If you can't change the manager --- change the manager."
Article Tags: change, change agent, effective leader, success
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About the Author: Dr. Rick Johnson RSS for Dr. Rick's articles - Visit Dr. Rick's website www.ceostrategist.com - Sign up to receive "The Howl" a free monthly newsletter that addresses real world industry issues. - Straight talk about today's issues. Rick Johnson, expert speaker, wholesale distribution's "Leadership Strategist", founder of CEO Strategist, LLC a firm that helps clients create and maintain competitive advantage. Need a speaker for your next event, E-mail rick@ceostrategist.com. Dr. Rick Johnson has over 35 years of experience in distribution sales and operations. Rick�s career can be broken down by decades. The first ten years of his distribution career were spent with the largest steel-processing distributor in the world (Joseph T. Ryerson). The second ten years began with Rick starting his own processing distribution center from scratch. In the first year, sales reached $1 million dollars and had grown to $25 million in its tenth year when Rick sold the business to one of the major national chains. The third ten years of Rick�s career dealing with financially troubled Turn-A-Round companies. After completing ten years of TAR work, Rick decided a decade of acting like Darth Vader was enough and became a consultant to the Wholesale Distribution Industry in 1999. Rick received an MBA from Keller Graduate School in Chicago and a Bachelor's degree from Capital University, Columbus Ohio. He also served six years in the United States Air Force as a survival instructor. Rick completed his dissertation on Strategic Leadership and received his Ph.D. in 2005. Rick is frequently published in numerous magazines including a column in Supply House Times, with over 250 different articles published to date. He�s also a published author with eight books to his credit. Click here to visit Dr. Rick's website Sales Management Unmask the Confusion of Territory Account Assignment Future Shock Success Starts with Self Awareness Profit Covers Many Sins Cleaning Up the Mess A Common Purpose |
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