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Check Your Attitude to Avoid The Pygmalion Effect
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| Guest post by: Dr. Rick Johnson |
Article Overview: The wrong attitude can create a Self Fulfilling Prophecy. It's called the Pygmalion Effect. You must believe in yourself. You must believe in your own ability, the ability of your team. You must have the will to succeed even though times are tough. You must openly demonstrate the desire to succeed. Look inwardly at your own thoughts. Thoughts are powerful as they shape your attitude and your attitude shapes your beliefs which control your actions. Hard work is a direct expression of your beliefs.
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Check Your Attitude to Avoid The Pygmalion Effect
The wrong attitude can create a Self Fulfilling Prophecy. It's called the Pygmalion Effect. You must believe in yourself. You must believe in your own ability, the ability of your team. You must have the will to succeed even though times are tough. You must openly demonstrate the desire to succeed. Look inwardly at your own thoughts. Thoughts are powerful as they shape your attitude and your attitude shapes your beliefs which control your actions. Hard work is a direct expression of your beliefs. Effective leaders fall back on the five basic principles of success.
1. Commitment with a passion --- Leaders must demonstrate a commitment for success that leaves no doubt in the minds of their employees.
2. Realization that "You don't have to have all the answers." Seeking input from employees and openly discussing ideas and strategies is the best way to demonstrate a confidence in the team you have and the employees that will execute your vision.
3. Empowerment and Delegation
Delegation is the handing of a task over to another person, usually a subordinate. It is the assignment of authority and responsibility to another person to carry out specific activities. Delegation, if properly done, is not abdication. The opposite of effective delegation is micromanagement, where a manager provides too much input, direction and review of 'delegated' work.
Empowerment refers to increasing the spiritual, political, social or economic strength of individuals. It often involves the empowered developing confidence in their own capabilities. It allows a subordinate to make decisions, i.e. it is a shift of decision-making authority from one organizational level to a lower one. In the sphere of management and organizational theory, "empowerment" often refers loosely to processes for giving subordinates (or workers generally) greater discretion and resources: distributing control in order to better serve both customers and the interests of the company.
4. Employees are the most precious asset --- This means you must walk the walk and invest in employee development and employee training even more during tough economic times. Employees are the profit and success creators of every organization.
5. Communicate intentionally and effectively following these ten tips.
• "Manage by Walking Around" - Get out and meet your people, talk to them, show an interest in them and in the job they are doing for you. This includes everyone from the forklift driver to your Vice President of sales. Everyone likes to know they are appreciated.
• Eliminate unproductive - unnecessary lengthy meetings. I know a
CEO that refuses to allow chairs in the conference room. All meetings are held standing up. I don't believe there is a company that exists that can't do a better job making their meetings more productive.
• Written communication should be precise and clear. Don't write like you are a journalist for USA Today. Avoid excessive and lengthy diatribes that become confusing.
• Create flexibility in your organization structure. Rigid organization charts that are too restrictive can get in the way of getting the job done. Job functions and descriptions must have clarity but don't make them so restrictive and detailed that cross functional interaction, support and cooperation is limited.
• Open your ears and your heart. Learn to listen more effectively. That means becoming disciplined at not interrupting. You might be amazed at what employees will tell you if you just listen. You might be amazed at what employees can do for you and the company if you just let them.
• Constructive feedback can be helpful. Don't criticize the messenger. Frank opinions can be helpful if we allow our ego to get out of the way. There is no such thing as constructive criticism. Never criticize.
• Put a filter between your brain and your lips. A passing comment that seems frivolous to you could devastate your entire staff and you may never hear about it. Think before you react spontaneously. Don't say what you think they want to hear and remember; even the simplest or dumbest complaint to you is serious to the one expressing it. Be sensitive to the environment, the values and the culture of the person or persons you are communicating with.
• Don't build a kingdom on the backs of your employees. If economic times dictate cutbacks, layoffs and expense control. Start at the top. Share the pain. Look at corporate overhead, perks and fringe benefits of management and the executive staff. Consider a pay cut at the executive level.
• Keep your hand on the pulse of your business environment. Make sure you are well informed on the external and the internal environment of your business. Network with industry colleagues. Benchmark friendly competitors or businesses outside your region. Stay close to the communication channel of your vendors.
• Make sure you have a definitive focus on employee training and development. This must always carry a priority. Make sure your orientation program for new employees is continuously updated. The first sixty days is critical to retention.
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About the Author: Dr. Rick Johnson RSS for Dr. Rick's articles - Visit Dr. Rick's website www.ceostrategist.com - Sign up to receive "The Howl" a free monthly newsletter that addresses real world industry issues. - Straight talk about today's issues. Rick Johnson, expert speaker, wholesale distribution's "Leadership Strategist", founder of CEO Strategist, LLC a firm that helps clients create and maintain competitive advantage. Need a speaker for your next event, E-mail rick@ceostrategist.com. Dr. Rick Johnson has over 35 years of experience in distribution sales and operations. Rick�s career can be broken down by decades. The first ten years of his distribution career were spent with the largest steel-processing distributor in the world (Joseph T. Ryerson). The second ten years began with Rick starting his own processing distribution center from scratch. In the first year, sales reached $1 million dollars and had grown to $25 million in its tenth year when Rick sold the business to one of the major national chains. The third ten years of Rick�s career dealing with financially troubled Turn-A-Round companies. After completing ten years of TAR work, Rick decided a decade of acting like Darth Vader was enough and became a consultant to the Wholesale Distribution Industry in 1999. Rick received an MBA from Keller Graduate School in Chicago and a Bachelor's degree from Capital University, Columbus Ohio. He also served six years in the United States Air Force as a survival instructor. Rick completed his dissertation on Strategic Leadership and received his Ph.D. in 2005. Rick is frequently published in numerous magazines including a column in Supply House Times, with over 250 different articles published to date. He�s also a published author with eight books to his credit. Click here to visit Dr. Rick's website Do you have NonPerformance Issues on your Sales Team Succession Have You Taught Your Son or Daughter How to Swim Success Starts with Self Awareness Creating Personal Success Recession Its Time You Ended |
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