On the Lighter Side
Written by:
Dr. Rick Johnson
Article Overview: What a tough year. I am sure most of you are glad it is over. The recession has had an impact on every one of us. But, now is the time to look back and be grateful; grateful for who you are and who you want to become. December, unlike years of the past was very busy for me. This is only because in prior years I always took the month of December off. This year due to the tough economy that just didn't seem like a good option. So, I spent time in Cleveland, Dallas, Tampa and Montreal. I froze in Cleveland & Montreal, didn't take a coat to Dallas and should have and I went to Tampa during Florida's coldest temperatures in years. Over the holidays Tracy and I visited friends in South Carolina and got to see a calf born on a cattle ranch and took our dog to the ocean. (It was way to cold to even consider swimming.)
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On the Lighter Side
Wow! 2009 has come to an end.
What a tough year. I am sure most of you are glad it is over. The recession has had an impact on every one of us. But, now is the time to look back and be grateful; grateful for who you are and who you want to become. December, unlike years of the past was very busy for me. This is only because in prior years I always took the month of December off. This year due to the tough economy that just didn't seem like a good option. So, I spent time in Cleveland, Dallas, Tampa and Montreal. I froze in Cleveland & Montreal, didn't take a coat to Dallas and should have and I went to Tampa during Florida's coldest temperatures in years. Over the holidays Tracy and I visited friends in South Carolina and got to see a calf born on a cattle ranch and took our dog to the ocean. (It was way to cold to even consider swimming.)
A highlight for me was the fact that Tracy's Mom spent the entire month in Washington with Tracy's sister. It was like a vacation since I often accuse her Mom of being the "Tail on the Dog." So, another year has come and gone; a tough but challenging year for most of you. But, I hope you still got as much enjoyment out of doing what you do as I did doing what I do. Attitude is the key to everything. Being positive and believing in ourselves allows us to dream and accomplish things. It creates an opening for new beginnings. 2010 will likely bring on more change. My wish for every Howl Newsletter Subscriber in 2010 is that:
• You dare to dream
• You quit doubting
• You enjoy the summer rain
• You abandon can't & maybe
• You remember that you are loved and by whom
• You listen more attentively
• That you become a broker of hope and success
• You increase your capacity to succeed
• You find more time for family
• You seek to better understand yourself
• You work on your personal leadership model
• You believe in yourself and that nothing is impossible
This is the time of year to embrace your real values. And don't forget your spiritual values whatever they may be. This is the time of the year that we need to reflect on all the positives in our lives. This is the time to reflect on how fortunate we have been in our business, our careers and our families. No matter how far we have gone in life, no matter how successful we have become, we should never forget where we came from. Remember, we are the creators of our own experience. Never forget this and our own empowerment will grow exponentially. Control your thoughts and you control your attitude which controls your actions. Your thoughts are powerful and they can dramatically impact your happiness, your success and your enjoyment of life. We all have a choice in how we react and treat each other. As Joel Osteen often says "You can choose to be a victim or you can choose to be a victor". It's up to each and every one of us.
Happy New Year and here's to a bountiful & successful 2010.
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Article Tags:
economy,
holidays,
leadership,
recession
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- I finally realized the subconcious mind achieves LARGE goals just as easily as small goals. All the RIGHT people are now showing up to manifest my BIG GOALS now. It's been interesting and worth sharing. [Side Note: Be prepared for them when they come. Some ppl think it's too good to be true.] Take it anyway....
Re: Men don't wear ties (necktie: US) like before!
- Time and place. Some places of business really do require a tie. Depending on your business, you're often dressing for your client's comfort more than your own.
When I meet with clients at a big corporate office downtown, I of course wear a suit.
But when I meet clients in less formal settings, such as a restaurant in The East Village or Lower East Side (and I know my client is going to be wearing jeans), then I wear a stylish outfit that matches my environment, but is just slightly dressier than my surroundings.
So I really dress for the setting I'll be in and also for my clients comfort. I noticed that when I started to wear dressier clothing, my clients actually matched me and upped the level of their own dress which I found interesting.
Re: Did you reach your goal this year?
- I love the honesty in this thread. There is so much power in that!
It's reassuring to remember that entrepreneurship is TOUGH. But I find that very motivating. But to know that we all CAN do it, if we only stay the course.
Sometimes I can compare myself with the worlds most famous whoever, and then feel discouraged. But that's not really realistic now is it?
I've had a lot of ups and downs since I moved to Manhattan 3 years ago, and last year was no exception. I've been really surprised by some happy developments though -- just when you think everything is going to fail, something good happens! Last year, I'm most proud of being invited to speak at 3 different events, getting 6 new clients, and having a magazine article published about my coaching. A few years ago I never would have thought I could do any of that -- I had some really frustrating times where I was seeming to get nowhere.
So for me, dealing w/ disappointment,frustration, and having realistic expectations has improved over the last 5 years, and now it's helped me to become a better coach for others going through the same thing. I really do understand what it's like to move to NYC alone w/ a suitcase, not have an apartment,and meanwhile try to start a business w/o support. It was sort of a right of passage for me.
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Moments like that drive me forward, past whatever doesn't seem to be working.
Ladies Who Launch Profile: Heidi Flammang
- Heidi Flammang
Top Dog, Camp Bow Wow
When one of the country's first doggy day cares opened next door to her dad's business, Heidi Flammang and her husband, Bion, would sneak over to hang out with the dogs. They fell in love with the concept—and the dogs—and were soon making trades of services with the owner to have their own dogs stay there. When the owner of that business wasn't interested in franchising, Heidi and her husband started brainstorming and the business plan for Camp Bow Wow was born.
They were searching for their first location when Bion was killed in a plane crash, in 1994. Heidi received a $1 million insurance settlement after his death, and in the following years attempted a number of ventures, including a financial consulting business to help others handle sudden wealth. But Camp Bow Wow was never far from her mind. In 2000, with the help and encouragement of her brother, she dusted off that old business plan and set out to bring her and Bion's dream to life. Within weeks she had found her first location, and from that point on she never looked back. Camp Bow Wow has now sold more than 205 franchises, 125 of which will be open by the end of the year. It is the premier upscale doggy day care and boarding company, and is expected to generate $18 million in systemwide sales in 2008.
What we learned from Heidi:
To persevere and never lose sight of your dreams. Heidi was a young widow who tried financial consulting, pharmaceutical sales, and launching a high-end baby-bedding catalog before coming full circle to find success with the idea that she'd loved all along.
Not Just Fun and Games
"A lot of people come into this business thinking how fun it's going to be to hang out with dogs all day. But we are taking care of people's furry children, all day and night, 365 days a year! It is an all-consuming business and you have to know so much more than people think—everything from dog behavior to disease management, in addition to the nuts and bolts of running a business. We get franchisees from so many different backgrounds and they all have a love of dogs in common, but we have to teach them to be businesspeople and to market the business and not just focus on the dogs. It's a challenge to find people who want to make it a real moneymaker and not just a labor of love."
Getting the Word Out
"We receive a lot of leads on possible new franchisees through word of mouth from our existing franchisees and open Camps. Also, we've been featured on AOL's main page, Donny Deutsch's The Big Idea, in Pink magazine, and in some other great media outlets, and we advertise in the airline magazines and do quite a bit on the Internet, utilizing our Web site as a marketing tool. All of these have been great resources."
What Worked
"What has worked for us is to stay focused on our brand and what it's about: offering a place where a dog can be a dog. We don't let ourselves get distracted by other business opportunities that come in our direction, and we don't try to be everything to every dog owner. I am a perfectionist and have been very specific about what the rules are and what the brand is, and that really led the way for franchising opportunities. But we are constantly evolving based on the learning experiences and opinions of our franchisees, and I think that helps us stay ahead of the competition."
And What Didn't
"Be wary of getting family and friends involved and assuming that because they have good hearts and are interested in your business that they'll have the skills to do it. It's important to be surrounded by knowledgeable people who have great skills, not just people who love you."
Networking Is Not Just For the Dogs
"People in the dog-boarding business are very protective, so it's not as easy to network and meet people with like businesses as it might be in other industries. I found great mentors at the International Franchise Association, other people who had been there and done that in terms of franchising. I'm very involved with that group and work to champion other women entrepreneurs. I'm also part of a CEO support group called Vistage. There are 12 of us in the group who meet for a day once a month and it's extremely valuable, but I am the only woman in the group. So I also have an informal group of women who I meet with in Denver to share professional successes and disasters. Women are just so much more open to that type of dialogue."
Like Mother, Like Daughter
"I'm writing a book about starting and running a successful woman-owned business called Tales From the Bark Side. My tween-aged daughter is writing her own book that will be released at the same time called Tori's Tales, about growing up with a mom who's an entrepreneur. My pet project is working with young girls to help them set goals and develop self-confidence and pride in their accomplishments."
Man's Best Friend
"Last year we started Bow Wow Buddies, a foundation dedicated to improving the lives and health of dogs around the world. We foster dogs, we sponsor a PhD fellow in canine cancer research at CSU veterinary school, and we fund organizations such as RAVS and VIDAS that go into poor areas in the U.S. and elsewhere to spay and neuter stray dogs. We undertook a rescue mission abroad after our in-house counsel vacationed in Greece, a country with no humane society, and saw how poorly strays were treated there. We brought 17 dogs back with us and fostered them until finding them homes."
Favorite Quote
"'Worry is a debt you may never have to pay.' I really strive to live in the now, focus on solutions that are in the moment, and not worry too much about things that may never happen."
Recommended Reading
"My favorite dog book is Marley & Me. But I have two business books that I find invaluable: The E Myth Revisited (a fantastic book to help you figure out whether you have the right personality and skill mix to be an entrepreneur) and The Question Behind the Question (a great management book about instilling personal accountability in your people)."
Parting Thoughts ...
"I will retire when ... every dog has a home."
"My greatest strength in business is ... my flexibility."
"My dream is ... to give back as much as I get from my life. I have been so blessed with so many things and I want to respect the universe and give back."
This featured lady was profiled by Noelle Pechar Hale, a freelance writer living in Los Angeles.
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