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Joni Johnston Articles

Guest post by: Joni Johnston

The Psychology behind Wrongful Termination Claims or Rodney Dangerfield was Right - Click To Read Article
Why do some terminated employees file wrongful termination claims while others move on? The answer is a 4 letter word.

Business Casual and the Psychology of Office Attire or Who Cares What you Wear to Work as Long as you Perform? - Click To Read Article
No, it shouldn’t matter if a woman wears a tight, pencil skirt or a man wears Birkenstocks and Bermudas as long as s/he excels at work. But know that to some people, it does. Here's why.

Want to Know the Biggest Source of Stress at Work? Check the Office Next Door - Click To Read Article
Employee satisfaction is at an all-time low. Less you think it's all about the economy, a survey of 5000 workers revealed that the major sources of dissatisfaction had to do with the job itself and, in particular, the immediate supervisor.

The Substance Abusing Employee - Click To Read Article
When you care about a substance abusing employee, it can be tempting to cover for him in the hope that s/he will see the light and get a grip on the addiction. Here's why this strategy never works.

How to Alienate Both Your Customers and Your Employees in 5 Minutes or Less - Click To Read Article
How do customers feel when a manager or employee steps up to solve a customer service problem at the expense of other employees? The answer might surprise you.

Managing the Likeable But Poor Performer - Click To Read Article
Telling the truth can be difficult but it does have its rewards. Ideally, the primary objective of a performance improvement / disciplinary conversation is to gain the employee's agreement to change behavior and return to fully acceptable performance.

How to Lose an Argument (Even When You're Right) - Click To Read Article
If you're uncomfortable with conflict, as many of us are, it can be hard to muster the courage to tackle a difficult topic. This can result in a vicious cycle; our discomfort leads us to communicate in a way that guarantees we'll fail, confirming our worst fears about interpersonal conflict. We'll talk about ways to resolve an argument in future posts; here's a tongue-in-cheek look at ways to guarantee you won't.

Sexual Jokes, Innuendos and Banter: A Kind of Workplace Bullying? - Click To Read Article
Got an employee who’s funnier than Saturday Night Live? Be careful; as funny as some folks find raunchy humor, it has an edge that can cut out some of the enjoyment at work – even for those who are engaging in it.

Coworker Conflicts: Eight Rules for Fair Fighting (Even When You’re Mad) - Click To Read Article
Many employees cite dealing with difficult coworkers as the most stressful aspect of their job. If you’re in that boat, here are some guidelines that can help you resolve your workplace conflict – or let you know it’s time to go up the chain of command.

The Secret to Resolving Workplace Conflicts - Click To Read Article
During a workplace conflict, it's human nature to assume the problem is the other person. Here's why that isn't the case - and how to keep workplace conflict from turning into workplace combat.

How to Burn Out Your Employees during Tough Economic Times - Click To Read Article
Tough economic times can create the perfect storm for job strain but managers have more control over their employees' stress than they realize.

Don’t Patronize Me: How to Handle Condescending Remarks From a Coworker and How Not to Set Yourself Up - Click To Read Article
Condescension creates conflict and tension. Here's how to handle it - and make sure you're not the culprit.

Contract Employees and Temp Workers: Sexually Harassed, Stressed, and Second Class Citizens - Click To Read Article
Despite the advantages of temp work for both the employer (less money) and employee (flexible schedule, varied work environment, chance for permanent hire), new research suggests that workers hired for temporary, contract or fixed term positions report more symptoms of depression and psychological stress than similarly employed full-time workers.





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