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Outsourcing Your Human Resource Needs by: Dinah Bailey

Outsourcing Your Human Resource Needs by: Dinah Bailey

 

Many small to medium sized organizations aren't in a position to have a full time human resource role within their company. This could be due to the:

  • Size of the organization - as the business grows, even then some companies still can't justify the cost of having a full time in-house HR function
  • Demand or awareness of the need for an HR role - many may not realize the HR compliance requirements that are associated with running a business
  • Cost dedicated to having someone fill such a role on a full time basis when perhaps the needs are only occasional - may feel it's not worth the cost until the company grows to a certain size

A viable alternative that many organizations are turning to is outsourcing the strategic HR function to a Human Resource Consultant who can fulfill the role on a part time or "as-required" basis.

The Benefits

Human Resource Consultants provide a variety of HR related solutions such as:

  • Recruitment and Selection - for key positions where the demands of day-to-day activity preclude a senior manager from taking on a detailed search
  • Policies and Procedures - putting structure around basic policy and procedures can be a time consuming and difficult task, which can be handled more efficiently by an outsourced specialist. For example vacation, sick leave, recruitment, orientation, etc
  • Job Descriptions - the experience of a seasonal professional can put structure and substance around such detailed requirements
  • Employee Performance Management - an extremely important area that can again be structured in an effective manner by a seasoned professional
  • Standard forms including Offer Letters, Non-Competes, Vacation Requests, Performance Appraisals, etc - when the need becomes more frequent, timely expertise is required in this area
  • Orientation Programs for new hires - again, can be a time consuming activity that can be outsourced
  • Outplacement services - when conducted effectively, can result in a departing employee feeling better about the circumstance they are in

And the list goes on...

When considering whether to outsource HR functions, consider the organization's goals and strategies and ensure the human resource needs are in alignment with these goals. In this process, it's a good idea to complete a SWOT Analysis (Strengths, Weaknesses, Opportunities and Threats) prior to bringing an HR professional on board. Or better yet, have the HR Consultant assist in this process to prioritize the organizational needs and determine how the HR function can be strategically allied in achieving these goals. This step will assist in determining where the company wants to go and how the outsourced HR component can help in getting there.

The Rewards

Outsourcing HR services can:

  • Help reduce costs by bringing in an experienced professional when needed for key tasks or on a project to project basis
  • Ensure HR processes are being dealt with effectively, consistently and in compliance with statutory requirements (i.e. Privacy Act)
  • Assist with organizational growth since the cohesive support of employees and HR is a critical element in the potential success of the organization
  • Maintain effective manager/employee relationships - especially important in a non-union environment or where diverse functions don't get the opportunity to communicate on a daily basis with others
  • Allow employees and management to do their jobs while someone else focuses on the HR elements

When considering the addition of using an outside source for human resources, keep the lines of communication open with employees and ensure their commitment to the process, as this is a significant change in processes. The seasoned HR professional can be very supportive and effective in handling this transition.

Human Resource services can be grouped together or custom fit for one-off requirements/projects as required. The best option is to have an HR Consultant dedicated to the organization and retained on monthly basis. So no matter what the need or issue that arises, there is always someone available for support and guidance. This way, at a moderate cost, the small to medium sized organization has professional expertise "on staff" without the total overhead cost of a full-fledged HR department.

Choosing to outsource the human resource role is a major commitment as well as a convenience. Get the right fit for the organization and ask for references.

To many smaller organizations ignore the need for HR until it's too late and they find themselves in litigation situations because of a poorly handled situation with an employee.

Good employees come from good policies, which recruit good people and provide effective training. This leads to better direction of skilled employees, bringing the best out of their contribution in a healthy and communicative environment.

 





Outsourcing Your Human Resource Needs by Dinah Bailey - To learn more about this author, visit Dinah Bailey's Website.

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David Acheson
David Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns.  David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website

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John has taught keyword research and SEO skills to small groups of business owners and Webmasters from over 80 different countries world wide since 2002. John is also the Director of Search Engine Academy ; Co-director of Training at Search Engine Workshops offering live, SEO Workshops with his partner SEO educator Robin Nobles, author of the very first comprehensive online search engine marketing courses at SEO Training Online and the SEO Workshop Resource Center.
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John Power
John Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website

George Ludwig
George Ludwig is a recognized authority on sales strategy and peak performance psychology. An international speaker, trainer, and corporate consultant, he helps clients like Johnson & Johnson, Abbott Laboratories, Northwestern Mutual, CIGNA, and numerous others improve sales force effectiveness and performance. Though it's George's strategies and processes that help corporations increase productivity and performance, it's his tremendous energy and dynamism that spark the transformation. Again and again, clients remark on his amazing ability to unleash human capacity and inspire men and women to break out of their comfort zones. The result is a whole new type of salesperson. His customized presentations teach achievers to make stunning advances in their lives. From helping salespeople realize cherished dreams to helping corporations exponentially accelerate revenue streams, George Ludwig leaves audiences and individuals empowered, emboldened, and clamoring for more. George is the best-selling author of Power Selling: Seven Strategies for Cracking the Sales Code and Wise Moves: 60 Quick Tips to Improve Your Position in Life & Business. - Visit George Ludwig's Website


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Dinah Bailey
(Visit Dinah's Website)

HR ByDESIGN provides real time Human Resources support, guidance and expertise for small to medium sized organizations that haven't yet reached the demand point of requiring a permanent or full time human resource person or team. As well, we supplement and compliment existing HR teams when additional collaboration is required.

By outsourcing Human Resource services, our clients continue to focus on achieving their organizational and business goals while HR ByDESIGN effectively manages the HR functions. HR ByDESIGN's mission is to provide complete client-focused human resource solutions. We are committed to continuously bringing the best level of customer service to our clients and their employees while providing effective human resource outcomes.

Dinah Bailey is the principal of HR ByDESIGN. Dinah began her career in the human resource field over 12 years ago where she specialized in recruitment and customer service. As she progressed in this industry, she expanded her knowledge and expertise to other roles such as Career Consultant and HR Advisor. Her working experience with smaller sized organizations has granted her the understanding and appreciation of what it takes to efficiently streamline human resources in small to medium sized organizations.

Dinah is an honours graduate of Sheridan College's Human Resource Management program and is a CHRP Candidate as established by The Human Resources Professionals Association of Ontario (HRPAO). The HRPAO is a recognized leader for the human resource profession in Ontario and Dinah has been a member in good standing since January 2003. She has also been recognized for her outstanding contributions to work place excellence through Alberta Venture's E-Awards, Quality of Working Life.

For more information on how to capitalize on your organization's Human Resource requirements, contact us today to arrange for a complimentary consultation. Telephone: 905-452-8813 Email: hrbydesign@rogers.com



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