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Employers: Taking on agency workers for the first time!


Guest post by: Bill Wynn
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If you didn't secure your dream job at interview, what next? - By Bill Wynn

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I thought it would be useful to give a little advice to employers that have not hired agency contract workers previously, highlighting some key points for consideration. Using agency staff can be ideal, especially when you need emergency temporary cover. One potential drawback is that it costs more than employing a temporary staff member directly. However, a big benefit is that all of the administration and any potential headaches are handled by the recruitment agency.

The employer usually pays the agency and the agency pays the worker. The rate will include National Insurance payments, holiday pay and sick pay, as well as an administration fee and profit margin.

It is the agency's responsibility to meet requirements such as paying the worker at least the national minimum wage, but do some research to ensure you are happy with the agency's reputation. Are they members of REC, APSCo or ARC? Preferably all three, as we are. Any poor experience the worker has - such as not getting paid on time or the right amount - could reflect badly on your business.

By law, employment agencies must comply with the Employment Agencies Act 1973 and the Conduct of Employment Agencies and Employment Businesses Regulations 2003. These regulations stop agencies from charging workers fees for finding jobs. Agencies must also ensure a worker has any qualifications legally required to do the work.

Even though agency staff do not work directly for you, you are still responsible for their health and safety. In fact, the worker is likely to be at greater risk, because they don't know the business well. Business Link gives some useful advice to agencies and employers to ensure they are aware of their responsibilities for health and safety.

You must also comply with rules such as the Working Time Regulations and ensure temporary employees get the rest periods they are entitled to. More information on this can be obtained again from Business link on hours, rest breaks and the working week.

I hope you found this post of interest. Are there any questions you have that I can answer for you?


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If you didn't secure your dream job at interview, what next? - By Bill Wynn

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About the Author: Bill Wynn

RSS for Bill's articles - Visit Bill's website

Bill is a joint Managing Director of Project Resource Limited, a high growth recruitment business. Bill focuses on business efficiency, business promotion, improving business and team performance, business growth, competitive edge, talent management and acquisition and instilling Positive Mental Attitude (PMA).

 

Bill has a 1st class honours degree, achieved at Brunel University. After graduating Bill became a lecturer of A levels for a short time, before starting his recruitment career.

 

Bill is a determined businessman who is dedicated to his family, team and customers. He aspires to achieve perfection in all he does and endeavours to get the highest standards from others. Bill is interested in business partnerships, working with growth companies, professional companies that mirror the professional standards that Project Resource adheres.

 

"There are no barriers to building a really great company with the management and team involved at Project Resource. Our management team is more capable than any other I have worked with; we all care passionately about what we do and how that impacts our customers. All of our team make substantial investments in the company; it's easy to understand why our people go the extra mile."

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