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Lorraine McKay Articles

Guest post by: Lorraine McKay

Selecting for Soft Skills: A Case Example Using Role Play with Live Actors - Click To Read Article
Interpersonal and communication styles often play as important a role as technical and professional skills and qualifications; selecting for this softer skill set can make or break the organization. A role-play exercise in the selection process provides a more realistic assessment of the behaviors and competencies such as interpersonal, judgment, verbal fluency and dependability requirements, than is possible through more traditional selection tools.

Competency-based Human Resource Management: Planning for Success - Click To Read Article
Planning the framework for a HR system in which employees are selected, evaluated, developed, promoted and rewarded based on competencies that support organizational goals requires the right leadership and an approach sensitive to employee needs. Success requires careful selection of the method best suited to support the identified needs and sound communication at all stages of the planning, development and implementation process.

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About the Author: Lorraine McKay
RSS for Lorraine's articles - Visit Lorraine's website

Lorraine has over 20 years experience as a human resources practitioner in a wide variety of practice areas, and is particularly well known for her expertise and extensive experience in developing competency-based human resource management programs and tools, such as self-assessment and multi-rater feedback systems, competency-based interviewing, competency-based human resource planning and development, and job evaluation systems. Much of Lorraine's work involves the design, facilitation and delivery of training courses and programs to managers and HR professionals. She delivers extensive briefing to conferences and in the context of workshops and facilitated discussion sessions. Lorraine regularly teaches two courses as part of the CHRP designation offered through Algonquin College and Carleton University, these being Personnel Selection and Human Resource Planning.

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More from Lorraine McKay
Competencybased Human Resource Management Planning for Success
Selecting for Soft Skills A Case Example Using Role Play with Live Actors


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