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Win At Selling Your Value
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| Guest post by: Jennifer Loftus |
Article Overview: Does this situation sound familiar? You’ve been working at your company for a couple of years, performing well, getting good feedback, and positive annual reviews. You and your manager have talked about the possibility of you taking on more responsibilities and becoming more integrated into the organization. The first year you heard this, you were excited. The second time around you’re left wondering if this will be the year. You ask yourself why no one seems to see the worth and value you can bring to your position and the organization.
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Win At Selling Your Value
Stacey Jerrold MBA, SPHR of Jerrold HR Soluitons LLC (Guest Author)
Does this situation sound familiar? You’ve
been working at your company for a couple of years, performing well,
getting good feedback, and positive annual reviews. You and your
manager have talked about the possibility of you taking on more
responsibilities and becoming more integrated into the organization.
The first year you heard this, you were excited. The second time around
you’re left wondering if this will be the year. You ask yourself why no
one seems to see the worth and value you can bring to your position and
the organization.
Having these dialogues running around in your head
and/or waiting for management to take action won’t get you anywhere.
You need to stop the “BMW” (bitching, moaning, and whining) and learn
how to sell your value. A lot of you are
probably starting to get nervous at this moment because you don’t think
you have what it takes to “sell your value.” But, you actually have
been doing this for most of your life. It began in your childhood when
you tried to “sell” your parents on a type of candy, toy, or present,
that you may have wanted, and it continues to this day. Now, put aside
any concerns or preconceptions you may have about selling or
salespeople. Keeping an open mind will allow you to fully capture the
buying/selling process and help you to win at selling your value.
First, what is the definition of a sale? According to Zig Ziglar, a famous sales trainer, a
sale is the transference of feeling.
What does this mean? It means that if you don’t have a passion for what
you do and what you feel about the service you offer, then you will
have difficulty helping people to “buy” what you are selling; in this
instance, your value and worth.
Buying / Selling Process
By following the steps outlined below, you will be able to develop and
maintain relationships with decision makers and other individuals
throughout your organization; thus, expanding your network and
opportunities for increased responsibilities.
Step 1: Introduction – In this phase, it is important to maintain eye contact and make your audience smile.
Step 2: Gaining Favorable Attention
– This is the stage in which you build rapport. Remember, you are
paying careful attention and listening for something you can use or say
in future meetings or conversations. Focus on your audience and
eliminate the use of the words “I”, “me,” or “mine.” This is also the
point in the process where you will be asked to describe what you do.
This is where you use your “elevator pitch,” a powerful and concise
statement of your skills and accomplishments.
Step 3: Discovering Wants and Needs – This
is the phase where you dig deeply into the issues facing the
organization, management, etc. You need to focus on open-ended
questions.
Good questions begin with who, what, where, when, and why. Some tips to help you navigate through this phase are the following:
• Listen 80% of the time and talk 20% of the time.
• Refrain from evaluating or judging the information being shared.
• Be alert to the behavior of your audience. Their verbal as well as non-verbal behavior will guide you through this process.
• Resist the urge to talk about solutions. This comes later on.
Your goals during the Discovering Wants and Needs phase are to:
• reinforce your rapport and credibility;
• aid you in gaining a complete understanding of the situations at hand;
• help your audience tell you how you can help them; and
• stimulate their interest and urgency in working with you.
Step 4: Presenting Benefits and Consequences
– Now you can talk about your capabilities and how you can help the
organization. You want to make sure that you demonstrate the following
points.
• You have a thorough understanding of the situation.
• The objectives you will help them to achieve and your approach to achieving them.
• The measurable outcomes and, if possible, the return on their investment (you).
The key in this phase is to tie back your skills and the benefits to
the specific issues detailed in the discovery process. The goal is to
help the manager make a positive decision to work with you and thereby
expand your current responsibilities and exposure within the
organization.
Step 5: Getting Commitment – If you have
been navigating the “buying / selling” process correctly at each step,
you have gotten verbal and non-verbal permission to proceed to the
following step. Getting commitment is a natural progression of the
previous step.
Step 6: Follow Up / Execution – It is
critical that you understand your role in executing the tasks that need
to be addressed and that you do so while creating value throughout the
organization. Make sure management understands the results you are
delivering. Make yourself indispensible and you thereby create more
opportunities for your own personal and professional growth.
Congratulations! You have navigated and survived the
“sales” process. Following these steps in the order presented and
making sure you have approval, either verbal or non-verbal, before you
move to the next step will afford you the opportunity to demonstrate
your value as well as grow both professionally and personally.
Article Tags: bmw, candy toy, dialogues, guest author, jerrold, mba, parents, passion, preconceptions, rsquo, salespeople, second time, situation sound, sphr, transference, zig ziglar
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About the Author: Jennifer Loftus RSS for Jennifer's articles - Visit Jennifer's website Astron Solutions gets our articles from our bi-weekly e-zine, Astronology. Astronology utilizes a number of authors, each with their own fields of interest and expertise. All authors are employees of Astron Solutions unless otherwise noted. If you'd like to sign up for your FREE bi-weekly edition of Astronology, please visit http://visitor.constantcontact.com/email.jsp?m=1101600060994 and fill out the required information. A bit about Astron Solutions: Astron Solutions is a New York-based consulting firm dedicated to the delivery of human resource consulting services and supportive technology. We work nationwide to develop and implement human resource programs that support the strategic direction of organizations through the creation of a positive employee relations environment. For more information and complete contact information, please visit our website. Click here to visit Jennifer's website 2009 Salary Planning Forecast Helicopter Parents Descending onto Your Organization How the Madison Square Garden Lawsuit Changes Sexual Harassment in the Workplace Hiring the Right People Employee Frustration in a CustomerBased Organization |
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