Cissy Pau Articles

Managing Performance: How To Conduct A Performance Review Right - Click To Read Article
One of the most common questions we get asked is: "We need to do annual performance reviews. Do you have a performance review form that we could use?" While admirable that the need to conduct a performance review is recognized, the purpose is often lost in the frenzy of filling out forms, setting up meetings with employees, and sitting through awkward, contrived discussions with them about their performance. The performance review is about managing and improving performance. It should be a motivating, inspiring process conducted not just once a year, but on a regular basis. In this article, we'll discuss how to effectively manage performance and provide tips for how and when to conduct a proper performance review.

Your Hiring Road Map: The Job Description - Click To Read Article
The often-skipped step of creating a job description is critical to finding the right employee for your business – the first time! A job description is your road map to determining what type of employee to look for to fill your vacancy. Being clear on the position’s duties and responsibilities and the qualifications required, at the start, will save you time when screening resumes, interviewing candidates and selecting the best candidate because you will be clear on what you’re looking for. No more spending hours reading resumes of unqualified applicants. No more using your “gut-feel” when interviewing. No more hiring the wrong employees.

Yes, No, Maybe So...How to Screen Resumes In and Out - Click To Read Article
Conducting job interviews is time consuming. Interviewing unqualified candidates is frustrating and even more time consuming. Read on to find out how to make the best use of your time by screening out unqualified job applicants and selecting only qualified applicants to interview. No more sitting through countless hours of interviews with people you would never hire!

To Hire or Not to Hire...That is the Question - Click To Read Article
You've done all the right things to fill a job vacancy in your company. You’ve created a thorough job description. You’ve advertised your job vacancy. Applicants have been screened and interviewed. You’re now in the home stretch. After your interviews have been completed, you need to evaluate each candidate based on their answers to your interview questions. Here are some steps you can follow to make this evaluation process easier.

Surviving the Economic Boom: How to Keep Your Employees - Click To Read Article
Every day in the news we hear about the economic boom that Western Canada is facing. With this growth comes an interesting human resources side effect: strong competition for employees with not enough people to fill the vacancies that have been created. All employers have been affected, from large corporations to small business owners. In this article, we provide you with some strategies to address an often overlooked, yet critical human resources challenge: keeping the valuable employees that you’ve already got.

Surviving an Economic Downturn: Creative Alternatives to Layoffs - Click To Read Article
It seems that you can't escape the headlines these days about the gloomy economic news. In every media outlet, we read or hear about stock market losses, real estate slowdowns, job losses, bankruptcies and bailouts. These are clearly challenging economic times. One key question for your business is how do you handle the economic slowdown when it comes to your staffing levels? Should you institute a hiring freeze? Can you take advantage of layoffs at your competitors by snatching up strong performers that they've been forced to downsize? Or do you need to layoff employees yourself? In this article, we look at some of the options facing small- and medium-sized businesses when determining how to handle their human resources needs during an economic slowdown.

Surviving an Economic Downturn: How to Handle Layoffs Effectively - Click To Read Article
Sometimes layoffs are the only alternative to ensure your company remains competitive during an economic downturn. When that is the case, it is critical that the layoffs be done in a sensitive and respectful way that also minimizes the impact on your employer brand. In this article, we look at some of the key areas necessary to conduct layoffs effectively.

Put Your Money Where Your Mouth Is - Making An Employment Offer - Click To Read Article
Making a written offer of employment is important to ensure that your candidate is aware of the terms and conditions of employment. It ensures that there is no room for interpretation, and prevents misunderstandings from occurring. Any questions that arise will be dealt with prior to the start of employment. Read on to learn what should be included in the written offer and how to make the offer of employment.

Improving Your Work "Environment": Is It Truly Easy Being "Green"? - Click To Read Article
The environment. Being "green". Climate change. Reducing greenhouse gas emissions. Carbon taxes. David Suzuki. Al Gore. All are at the forefront of almost every media outlet these days. In this article we discuss the "greening" of your HR practices and why it's important for the growth and bottom line of your business.

HR Lessons from the Canucks: What Businesses Can Learn From the Firing of Dave Nonis - Click To Read Article
The firing of Vancouver Canucks General Manager, Dave Nonis, has catapulted the Canucks and its owners into the glaring light of public scrutiny. The media activity and the public response across the city has highlighted some critical lessons for all companies on how to effectively manage employees. For small businesses, in particular, these lessons can be particularly helpful as they compete for talent in this tight labour market.

How To Fire An Employee: The Do's and Don'ts of Terminating Employees to Keep You Out of Hot Water - Click To Read Article
One very common question we get asked is: How do I fire an employee? As a business owner, if you've selected and trained well, set clear expectations, and provided regular ongoing performance coaching and feedback, your need to let go of an employee should be minimal. However, it can and does happen that people just don't fit in with your organization. So what do you do? In this article, we'll discuss the do's and don'ts of firing an employee.

Conducting a Job Interview - Part Art, Part Science - Click To Read Article
For some, conducting a job interview is like a trip to the dentist. It's painful. You get stressed out. You don’t know what questions to ask. You struggle to make the interview last longer than 15 minutes, or your interviews lasts hours and you feel like you've wasted your time. You don’t know how to evaluate the candidates' answers. In this article, learn 5 helpful strategies on how to run an effective job interview. Learn how to move beyond “gut-feel” and find the best employee for your business.

Communicating Success: Shut Down the Gossip Factory and Get the Right Information to the Right People - Click To Read Article
Communication is key. If you ask employees to name an area that could be improved in their organization, they will always say there isn't enough communication. You can never communicate enough to employees. But what kind of information do they need? How do you communicate that information in the best way? How do you improve communication to prevent gossip and small problems from transforming into morale-crushing nightmares? In this article, we discuss the importance of effective communication.

Clear Goals Need Clear Roles - Click To Read Article
Job descriptions evolve over time. But all employees, new or old, need to have a clear understanding of their role in a company and what is expected of them. New hires need a starting point for their position. Long-term employees may need guidance about what their continuing role in a company ought to be. In this article, we discuss the importance of defining job role.

Are You Really Ready to Hire an Employee? - Click To Read Article
One of the most common mistakes that businesses make is hiring employees before they’re ready. You think you need staff, but soon after hiring, you realize you’re over your head, the new employee isn’t working out the way you’d hoped, and you’re spending more time cleaning up the new employee’s mistakes, rather than building your business. To really determine if you're ready to handle employees, ask yourself these questions.

Are You a Leader, Manager or Both? - Click To Read Article
Much has been written about leadership – what it is, what it isn’t, how to be better at it, how to be the best at it. In today’s world, where the pace of change is so great, where the slightest mistakes make headline news, where only the best of the best truly survive, the role of the leader is important to understand. Strong leadership is critical for business success. The difference between a manager and a leader, although sometimes subtle, is extremely important. A successful organization requires both strong managers and effective leaders.

Back to Basics: HR Lessons the Boss Needs to Know - Click To Read Article
Building a happy and productive workforce doesn't have to be rocket science. By maintaining fair policies, providing good feedback and cultivating a respectful and positive work environment, organizations can reap huge rewards. But organizations sometimes forget to cover the basics of proper human resources management. From absenteeism and a demoralized workplace atmosphere to outright sabotage, the consequences to a company of not implementing some basic HR techniques can be devastating.

Advertising Your Vacancies: Looking Beyond Want Ads - Click To Read Article
Anyone who has ever tried to hire a new employee has their fair share of horror stories. They advertised on a bulletin board at the local community centre and no one applied. They spent $1,200 for an ad in the newspaper and got hundreds of applications, but no one was really qualified. They hired the daughter of someone who was a recommendation from someone else, who was the brother of their hairdresser – the person didn’t work out.


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