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Surviving the Economic Boom: How to Keep Your Employees - Click To Read Article
Every day in the news we hear about the economic boom that Western Canada is facing. With this growth comes an interesting human resources side effect: strong competition for employees with not enough people to fill the vacancies that have been created. All employers have been affected, from large corporations to small business owners. In this article, we provide you with some strategies to address an often overlooked, yet critical human resources challenge: keeping the valuable employees that you’ve already got.

Your Hiring Road Map: The Job Description - Click To Read Article
The often-skipped step of creating a job description is critical to finding the right employee for your business – the first time! A job description is your road map to determining what type of employee to look for to fill your vacancy. Being clear on the position’s duties and responsibilities and the qualifications required, at the start, will save you time when screening resumes, interviewing candidates and selecting the best candidate because you will be clear on what you’re looking for. No more spending hours reading resumes of unqualified applicants. No more using your “gut-feel” when interviewing. No more hiring the wrong employees.

Put Your Money Where Your Mouth Is - Making An Employment Offer
- Click To Read Article
Making a written offer of employment is important to ensure that your candidate is aware of the terms and conditions of employment. It ensures that there is no room for interpretation, and prevents misunderstandings from occurring. Any questions that arise will be dealt with prior to the start of employment. Read on to learn what should be included in the written offer and how to make the offer of employment.

Yes, No, Maybe So...How to Screen Resumes In and Out
- Click To Read Article
Conducting job interviews is time consuming. Interviewing unqualified candidates is frustrating and even more time consuming. Read on to find out how to make the best use of your time by screening out unqualified job applicants and selecting only qualified applicants to interview. No more sitting through countless hours of interviews with people you would never hire!

Advertising Your Vacancies: Looking Beyond Want Ads
- Click To Read Article
Anyone who has ever tried to hire a new employee has their fair share of horror stories. They advertised on a bulletin board at the local community centre and no one applied. They spent $1,200 for an ad in the newspaper and got hundreds of applications, but no one was really qualified. They hired the daughter of someone who was a recommendation from someone else, who was the brother of their hairdresser – the person didn’t work out.

Conducting a Job Interview - Part Art, Part Science
- Click To Read Article
For some, conducting a job interview is like a trip to the dentist. It's painful. You get stressed out. You don’t know what questions to ask. You struggle to make the interview last longer than 15 minutes, or your interviews lasts hours and you feel like you've wasted your time. You don’t know how to evaluate the candidates' answers. In this article, learn 5 helpful strategies on how to run an effective job interview. Learn how to move beyond “gut-feel” and find the best employee for your business.

Are You a Leader, Manager or Both?
- Click To Read Article
Much has been written about leadership – what it is, what it isn’t, how to be better at it, how to be the best at it. In today’s world, where the pace of change is so great, where the slightest mistakes make headline news, where only the best of the best truly survive, the role of the leader is important to understand. Strong leadership is critical for business success. The difference between a manager and a leader, although sometimes subtle, is extremely important. A successful organization requires both strong managers and effective leaders.

Clear Goals Need Clear Roles
- Click To Read Article
Job descriptions evolve over time. But all employees, new or old, need to have a clear understanding of their role in a company and what is expected of them. New hires need a starting point for their position. Long-term employees may need guidance about what their continuing role in a company ought to be. In this article, we discuss the importance of defining job role.

Are You Really Ready to Hire an Employee?
- Click To Read Article
One of the most common mistakes that businesses make is hiring employees before they’re ready. You think you need staff, but soon after hiring, you realize you’re over your head, the new employee isn’t working out the way you’d hoped, and you’re spending more time cleaning up the new employee’s mistakes, rather than building your business. To really determine if you're ready to handle employees, ask yourself these questions.

To Hire or Not to Hire...That is the Question
- Click To Read Article
You've done all the right things to fill a job vacancy in your company. You’ve created a thorough job description. You’ve advertised your job vacancy. Applicants have been screened and interviewed. You’re now in the home stretch. After your interviews have been completed, you need to evaluate each candidate based on their answers to your interview questions. Here are some steps you can follow to make this evaluation process easier.

Managing Performance: How To Conduct A Performance Review Right
- Click To Read Article
One of the most common questions we get asked is: "We need to do annual performance reviews. Do you have a performance review form that we could use?" While admirable that the need to conduct a performance review is recognized, the purpose is often lost in the frenzy of filling out forms, setting up meetings with employees, and sitting through awkward, contrived discussions with them about their performance. The performance review is about managing and improving performance. It should be a motivating, inspiring process conducted not just once a year, but on a regular basis. In this article, we'll discuss how to effectively manage performance and provide tips for how and when to conduct a proper performance review.

HR Lessons from the Canucks: What Businesses Can Learn From the Firing of Dave Nonis
- Click To Read Article
The firing of Vancouver Canucks General Manager, Dave Nonis, has catapulted the Canucks and its owners into the glaring light of public scrutiny. The media activity and the public response across the city has highlighted some critical lessons for all companies on how to effectively manage employees. For small businesses, in particular, these lessons can be particularly helpful as they compete for talent in this tight labour market.

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Cissy Pau
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Cissy Pau, Principal Consultant of Clear HR Consulting Inc. (www.clearhrconsulting.com), has a winning track record of more than 12 years in Human Resources management. Cissy has earned a reputation as a leading HR expert in the Vancouver and Lower Mainland business communities. This HR expert specializes in and is passionate about developing and implementing practical HR policies, procedures and systems for companies experiencing growth and change. As an advisor and partner to business owners on strategic and tactical HR matters, Cissy relentlessly delivers HR solutions that are realistic, practical and easy to implement, while fully supporting the business' financial and operational goals.
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