If Life Gives You Lemons, Pay for Them When You Can
If Life Gives You Lemons, Pay for Them When You Can
I made my selections and was in line checking out. When the total was rung up, I realized that I was several dollars short. Usually, I pretty much know what I have for funds in my pocket, but since I was only going to the golf course, I had only made sure I had enough to cover my fees. Buying produce had not been on my mind that morning; playing tournament golf was. Now, it looked like both images would be crushed.
When I saw that I didn’t have enough money, I decided to pay by check . . . ah, but I had only gone out to golf and hadn’t brought my checkbook either. The next thing was to put some items back. The manager spoke up, “Pay later.” I looked up and said, “What?” He said, again, “Just stop by your next time out here, and pay later.” I looked at him for a second and he said, “You’re good for it, aren’t you?” I said, “Yes, of course.” He said, “Well, there you are.” The conversation and the transaction were over. I didn’t sign an I.O.U. I didn’t make any other promises. I didn’t have to swear that I would return. I just took my produce without paying and went home.
Did I return and pay? Yes, of course. Did I tell others about this little scenario? Yes, of course. Did the manager provide great customer service beyond the norm? Yes, well beyond what most people would expect.
What actually was the cost to the produce stand? Originally, it cost the stand just shy of ten dollars. When I paid it back, there was no other cost and the stand reaped the gratitude of a well-satisfied customer and goodwill from this story which I have told many times . . . to many people.
Of course, you always need to choose your battles, but quite often in business we find ourselves with choices like the produce manager made. I’ve lived by his example, when I could and I've always been rewarded.
If Life Gives You Lemons Pay for Them When You Can - To learn more about this author, visit Don Doman's Website.
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Okay, I wasn’t really buying lemons. I had just finished a round of golf and had stopped off at a produce stand for some fresh fruit and veggies to take home.
I made my selections and was in line checking out. When the total was rung up, I realized that I was several dollars short. Usually, I pretty much know what I have for funds in my pocket, but since I was only going to the golf course, I had only made sure I had enough to cover my fees. Buying produce had not been on my mind that morning; playing tournament golf was. Now, it looked like both images would be crushed.
When I saw that I didn’t have enough money, I decided to pay by check . . . ah, but I had only gone out to golf and hadn’t brought my checkbook either. The next thing was to put some items back. The manager spoke up, “Pay later.” I looked up and said, “What?” He said, again, “Just stop by your next time out here, and pay later.” I looked at him for a second and he said, “You’re good for it, aren’t you?” I said, “Yes, of course.” He said, “Well, there you are.” The conversation and the transaction were over. I didn’t sign an I.O.U. I didn’t make any other promises. I didn’t have to swear that I would return. I just took my produce without paying and went home.
Did I return and pay? Yes, of course. Did I tell others about this little scenario? Yes, of course. Did the manager provide great customer service beyond the norm? Yes, well beyond what most people would expect.
What actually was the cost to the produce stand? Originally, it cost the stand just shy of ten dollars. When I paid it back, there was no other cost and the stand reaped the gratitude of a well-satisfied customer and goodwill from this story which I have told many times . . . to many people.
Of course, you always need to choose your battles, but quite often in business we find ourselves with choices like the produce manager made. I’ve lived by his example, when I could and I've always been rewarded.
If Life Gives You Lemons Pay for Them When You Can - To learn more about this author, visit Don Doman's Website.
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Cheryl MatthynssensCheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur. Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well. A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles. She opened up a small affiliate site - The Balance Guide- to help others find resources for mental and emotional well being. Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com - Visit Cheryl Matthynssens's Website |
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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George LudwigGeorge Ludwig is a recognized authority on sales strategy and peak performance psychology. An international speaker, trainer, and corporate consultant, he helps clients like Johnson & Johnson, Abbott Laboratories, Northwestern Mutual, CIGNA, and numerous others improve sales force effectiveness and performance. Though it's George's strategies and processes that help corporations increase productivity and performance, it's his tremendous energy and dynamism that spark the transformation. Again and again, clients remark on his amazing ability to unleash human capacity and inspire men and women to break out of their comfort zones. The result is a whole new type of salesperson. His customized presentations teach achievers to make stunning advances in their lives. From helping salespeople realize cherished dreams to helping corporations exponentially accelerate revenue streams, George Ludwig leaves audiences and individuals empowered, emboldened, and clamoring for more. George is the best-selling author of Power Selling: Seven Strategies for Cracking the Sales Code and Wise Moves: 60 Quick Tips to Improve Your Position in Life & Business. - Visit George Ludwig's Website |
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