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How to structure your recruitment/hiring interview

How to structure your recruitment/hiring interview

As an interviewer your job is to find out everything you can about the candidate. Your best chance of doing this in an effective, efficient, and legally compliant way is to adopt a structured approach to interview structure.

The interview is a structured discussion aimed at obtaining information on candidate’s abilities and behaviour in the work environment. You should try to avoid making judgements as you listen since this might prevent you from hearing what is being said. Make notes – explain to the candidate that you will be doing so. If you are interviewing with a colleague – strongly recommended – then take turns to ask questions and take notes.

Best practice demonstrates that the more relaxed and comfortable the candidate is the more you will learn about them, so take a bit of time to settle them down before starting the formal process.

Preparation
Analyse the role that you are filling and identify those key skills, capabilities, competencies, past achievements which will lead to success in the role and identify questions that will enable you to evaluate each candidate against these.

Make time to prepare for the interview in advance. Review application materials, including curriculum vitae and any application forms. Decide which jobs/experiences are most relevant to the target job. Prepare your introductory questions:
• Note any jobs/experiences on which you are unclear or would like more information
• Note areas of interest and areas of concern that you would like to explore
• Note any gaps in employment

Decide on the structure of the interview for example:
• Introduction
• Probe areas of interest from the CV
• Behavioural questions
• Other areas of interest
• Close

Decide questions in advance to ensure consistency of questioning to all candidates. Use follow up questions to probe which will clearly be different but the main areas explored will be consistent and make selection much easier.

Opening the Interview
Greet the applicant, giving your name and position and those of other interviewers involved.

Explain the interviews purpose:
• To acquaint interviewer and applicant
• To learn more about the applicants background and experience
• To help the applicant understand the position and organisation

Describe the interview plan:
• Briefly review jobs/experiences
• Ask questions to get specific information about those jobs/experiences
• Answer candidates questions about the position and organisation
• Point out that you both will get information needed to make good decisions
• Indicate that you will be taking notes

Closing the Interview
• Ask them if they have any questions
• Ask them if there is anything that they would like to have said, or would wish you to know that they did not feel they had a chance to say or put across
• Explain next steps in selection process (don’t over commit on timescales and ask the candidate to flag up any problems with the timescales).
• Thank applicant for productive interview





How to structure your recruitmenthiring interview - To learn more about this author, visit Lisette Howlett's Website.

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Kim Castle
With nearly two decades in the advertising and design business, with clients like Domino's Pizza, General Motors, Direct TV, Pedigree, Wolfgang Puck, Higher Octave Music, Hollywood Celebrity Products, Disney, and Paramount, as well as thousands of entrepreneurs around the world define, structure, communicate, and position their business for greater profits, BrandU(R) co-creators Kim Castle and W. Vito Montone discovered that entrepreneurs could experience the same power that big brands command for a fraction of the cost with the world's only process-based results-drive Integral approach to business creation. BrandU(R) is helping entrepreneurs grow with the power of extreme clarity from idea...to brand...to market(TM) and helping one million entrepreneurs become successful and whole so that they can make a difference in the world. Are you one of them? If you want to experience clarity all the way to the bank(TM), get started now at http://www.brandu.com. - Visit Kim Castle's Website


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Lisette Howlett
(Visit Lisette's Website) Lisette Howlett has a unique range and breadth in HR and a track record of achievement spanning 15 years with global Human Resources in blue chip companies and 5 years in local government and the public sector. This includes extensive global HR project and content leadership and internal/external HR consulting covering UK, U.S., Switzerland, Europe, and Asia. Additionally Lisette is founder of HireScores.com a website which provides independent information and real life feedback on all aspects of recruitment – serving the needs of candidates, recruiters and hiring companies. She writes and presents on recruitment matters with particular emphasis on recruitment, recruitment effectiveness, integrated talent management, the people and organisation side of M&A, the role of HR, strategic HR and global HR.

Lisette Howlett is a Platinum author on EvanCarmichael.com
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