Top 10 tips for giving feedback
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Free PDF Download Tackling Barriers to change - By Lisette Howlett |
1. Agree a ‘contract’ between yourself and the recipient so that they are prepared and receptive for feedback.
2. Check for wellbeing and also for capacity. Back off when capacity reached. You can always agree to talk again at a future date.
3. Take your time to explain things, checking for understanding. If what you are trying to say is difficult to explain say so up front and perhaps try saying it a couple of ways. If working across cultures and languages ask the individual for help to ‘get the meaning right’.
4. Where possible illustrate with real examples but if your examples are weak or inappropriate be open about this. Do not fall into the trap of giving feedback through giving an example, having it refuted, finding another, having it refuted, and so on.
5. Do not treat questions and challenge as further ‘evidence’ [‘I said that you did not listen, and here you are, not listening] or unwillingness to listen and learn. Some people absorb feedback best through asking questions.
6. Allow space for the recipient to reflect, check, challenge, etc
7. Ask the individual if they can think of examples that illustrate what you are saying
8. Engage the individual in generating ideas for development actions. Allow individuals to come up with their own ideas. Present options and ideas for improvement and development – not solutions
9. Allow time for the positives. See if you can harness positives and strengths towards addressing development areas
10. Remember that perception is reality but also that intentions are important and where there is a disconnect the person to whom you are giving feedback needs to focus on how to better realise their intentions and figure out what is coming between their intention and their impact
. . . . . And, don’t forget to ask for feedback in exchange . . . . .
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Free PDF Download Tackling Barriers to change - By Lisette Howlett |
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About the Author: Lisette Howlett RSS for Lisette's articles - Visit Lisette's website Lisette Howlett has a unique range and breadth in HR and a track record of achievement spanning 15 years with global Human Resources in blue chip companies and 5 years in local government and the public sector. This includes extensive global HR project and content leadership and internal/external HR consulting covering UK, U.S., Switzerland, Europe, and Asia. Additionally Lisette is founder of HireScores.com a website which provides independent information and real life feedback on all aspects of recruitment – serving the needs of candidates, recruiters and hiring companies. She writes and presents on HR matters with particular emphasis on recruitment, recruitment effectiveness, integrated talent management, the people and organisation side of M&A, the role of HR, strategic HR and global HR. Click here to visit Lisette's website. Accepting a New Job Offer To Take or Not to Take New Job Negotiating a Salary People and Risk How to structure your recruitmenthiring interview Job Search Developing a Plan |
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