Managing Employees Performance
Performance management is an ongoing process where the manager/supervisor and employee work together to plan, monitor, and review an employee's work objectives or goals and overall contribution to the organization.
Performance management starts with a work plan that identifies for the employee what is to be accomplished and how. The plan is followed up with informal, on-going monitoring and feedback on his/her progress towards the objectives set in the plan. At the end of the performance period - usually a year - the supervisor and employee meet to summarize the accomplishments and challenges of the past year and document the discussion using a performance management form.
What is the purpose of performance management?
The purposes of performance management include
Organizational Effectiveness
Ensure that work plans of the employee are directed towards or support the strategic direction of the organization
Motivate employees to do their best
Performance Improvement
Establish clear communication between the manager and the employee about what s/he is expected to accomplish
Provide on-going, constructive feedback on performance
Identify areas of poor performance
Establish plans for improving performance, as necessary
Identification of Strengths
Identify the skills and abilities of each employee so that work assignments build on and reflect an employee's strengths
Identify individual employees for more challenging work
Training and Development
Assist and support staff in achieving their work and career goals by identifying training needs and development opportunities
Administrative Decisions
Support decision-making about promotions, terminations, compensation and rewards.
Legal Documentation
Provide a paper trail for legal challenges related to dismissal or vicarious liability.
Managing Employees Performance - To learn more about this author, visit Dr. Fathi El-Nadi's Website.
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