Performance management is an ongoing process where the manager/supervisor and employee work together to plan, monitor, and review an employee's work objectives or goals and overall contribution to the organization.
Performance management starts with a work plan that identifies for the employee what is to be accomplished and how. The plan is followed up with informal, on-going monitoring and feedback on his/her progress towards the objectives set in the plan. At the end of the performance period - usually a year - the supervisor and employee meet to summarize the accomplishments and challenges of the past year and document the discussion using a performance management form.
What is the purpose of performance management?
The purposes of performance management include Organizational Effectiveness Ensure that work plans of the employee are directed towards or support the strategic direction of the organization Motivate employees to do their best Performance Improvement Establish clear communication between the manager and the employee about what s/he is expected to accomplish Provide on-going, constructive feedback on performance Identify areas of poor performance Establish plans for improving performance, as necessary Identification of Strengths Identify the skills and abilities of each employee so that work assignments build on and reflect an employee's strengths Identify individual employees for more challenging work Training and Development Assist and support staff in achieving their work and career goals by identifying training needs and development opportunities Administrative Decisions Support decision-making about promotions, terminations, compensation and rewards.
Legal Documentation Provide a paper trail for legal challenges related to dismissal or vicarious liability.
Managing Employees Performance - To learn more about this author, visit Dr. Fathi El-Nadi's Website.
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Dr. Fathi El-Nadi
(Visit Dr. Fathi's Website)
Certified Crosby College TQM Instructor;
Management & HR Development Senior
Consultant to a number of Egyptian & Arab
enterprises across the Middle East. -
Rated by The Society for Human Resources
Management (SHRM) as Senior HR
Professional due to his significant
contributions to prominent Multinationals
in the US, The Gulf, and Egypt. - Had held
senior Management, HR, and Training
positions in SOM, Johnson Wax, General
Motors, and Bristol Myers Squibb. -
Currently teaching Management, HR,
Strategic Management, and OB at a member
of prominent private universities in
Egypt. - Management & HR Development
consultant to USAID, CIDA, DANIDA & IFC on
development projects in Egypt. -
Professor, Strategic Management & HR
Development (The Arab Academy for Science
& Technology / AUC) - Consultant & Member,
The National Committee for Faculty &
Leadership Development Project (FLDP), a 7
year World Bank Funded project to enhance
the quality of Higher Education in Egypt.
- Consultant to a number of Egyptian State
universities on Strategic Planning &
Quality Improvement projects.
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