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The Value Of Knowledge To The Organization

The Value Of Knowledge To The Organization

From an organizational perspective, Platt's dilemma at HP highlights the difficulty of placing a value on corporate knowledge. For an organization, value, like beauty, is in the eye of the beholder. An organization's knowledge is valued as it is perceived, often from outside the organization. Recent dramatic stock market value is perceived, especially when the beholders are stockholders or potential stockholders.
In financial circles, analysis attempt to measure the stock market's valuation of intellectual capital - the present value of the future benefits to be obtained from intellectual capital (Lynn, 2000). In technology stocks, the vast gaps between book and market values highlight the value placed on intellectual capital, on knowledge possessed by the firm and, more tangentially, by employees of the firm. To date, generally accepted accounting principles generally accept no specific calculation to determine the value of knowledge. Knowledge is, however, valued in stock prices, a firm's market value if not its book value.
Globally, potential partners value knowledge in considering whether to engage in relationships. Hitt et al. (2000) studied partnerships between companies in developed and developing nations. Companies in developing countries seek partners willing to share expertise, while companies in developed countries seek partners with unique competencies and local market knowledge. The transfer of local market knowledge is directly dependent on organizational learning processes and the value attributed to such local market knowledge (Lord and Ranft, 2000) Partnerships are made with an eye to growing, developing and expanding organizational knowledge. The value of knowledge is critical to partners.
Individuals value knowledge, but general for personal, not corporate reasons. Corporate acquisitions, mergers, reorganizations, downsizing, rightsizing and restructuring have affected attitudes of staff. In the current economy, a permanent employee is an oxymoron (Greco, 1998). Consequently, individuals may view knowledge as a source of power, as leverage or as a guarantee of continued employment. In these respects, knowledge has value for the.
There are, then at least four perspectives from which the value of knowledge can be perceived: the organization; its shareholders; its current and potential partners; and individuals within the organization. Since knowledge is an intangible asset, it cannot be valued objectively nor precisely by any of these four, and this confounds the issue further.





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David Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns.  David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website


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Dr. Fathi El-Nadi
(Visit Dr. Fathi's Website) Certified Crosby College TQM Instructor; Management & HR Development Senior Consultant to a number of Egyptian & Arab enterprises across the Middle East. - Rated by The Society for Human Resources Management (SHRM) as Senior HR Professional due to his significant contributions to prominent Multinationals in the US, The Gulf, and Egypt. - Had held senior Management, HR, and Training positions in SOM, Johnson Wax, General Motors, and Bristol Myers Squibb. - Currently teaching Management, HR, Strategic Management, and OB at a member of prominent private universities in Egypt. - Management & HR Development consultant to USAID, CIDA, DANIDA & IFC on development projects in Egypt. - Professor, Strategic Management & HR Development (The Arab Academy for Science & Technology / AUC) - Consultant & Member, The National Committee for Faculty & Leadership Development Project (FLDP), a 7 year World Bank Funded project to enhance the quality of Higher Education in Egypt. - Consultant to a number of Egyptian State universities on Strategic Planning & Quality Improvement projects.

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