is defined as ones’ feelings or mood - Positive or negative - toward things,
circumstances or people. No matter how you may choose to define attitude, it is
one of your “most priceless” or disabling possessions.
only you, are in charge of your attitude! You must realize that your attitude
is your choice to make, and that you alone can decide how to deal with events
in your life. Your attitude will determine how you position yourself in life
and what you get or don’t get out of life.
is important because attitude is everything! It drives virtually every decision
you make and how you live each day of your life. Your attitude either propels you
forward or holds you back.
Attitude is a
reflection of the person inside, and while the external circumstancesin your life can be chaotic, with a great
attitude you can sill chart your path.
psychologist and survivor of the World War II holocaust, observed a few men in
the concentration camps walking through the huts comforting others, giving
proof that everything can be taken from a human, but the last of human freedoms
- the choice of ones attitude in any given circumstance – can not be taken.
I have had the
pleasure of hiring directly or indirectly thousands of people throughout my
career. I have also experienced the distasteful process of having to fire
individuals. I have never fired someone for lack of skills; it has always been
based on behavioral problems. I did not fire them for a bad attitude, but
rather for specific behavioral problems which were as a result of their
attitude. Because of my experience I have developed eight rules for hiring from
the outside and for promoting from within.
Rules for Hiring Smart
- Hire attitude, train skill. (Southwest
- Hire people for “who they are” first,
and “what they know” second. What they Know, and will need to know,
changes, Who they Are Doesn't.
- Hire people first with the right
mind-set, and second with the right tool-set.
- Hire people who have a demonstrated
record of life-long learning and the “application” of that learning.
- The best predictor of future behavior is
past behavior. Ask interview questions that get them to talk about how
they have reacted in certain situations (change, stress, wins, conflict,
deadlines, teamwork, etc.) Listen to learn.
- Hire people who are passionate and have
accomplished things in their life.
- Look for energy, humor, spirit and
self-confidence, and a great attitude.
- Hire people who are excited about
managing their own career, contributing to the greater good of the
organization and involved in the community. Great people are normally
The most common - and
fatal - hiring mistake is to find someone with the right skills but the wrong
mind-set and hire them on the theory, “We can change them.”
Hiring smart is productive, not doing so is