This survey is designed to create an in-depth assessment of the degree to which your organization and /or team exhibits the attributes of a high performing organizational culture. Please respond to the following questions as to what extent you personally believe the statements apply to your organization. We are attempting to develop an accurate picture/benchmark of the organization.
1. Which best describes your position?
Staff Managerial/Supervision
2. How long have you worked at this organization?
Less than one year One to three years Three to five years
Five to ten years More than ten years
3. Do you believe the organizational culture encourages/supports peak performance?
Not at all Little extent Some extent Great extent Very great extent
4. Do you believe the organizational culture "feels good"?
Not at all Little extent Some extent Great extent Very great extent
5. Do you feel employees are recognized as individuals?
Not at all Little extent Some extent Great extent Very great extent
6. How often would you say the organization communicates its desired culture?
Not at all Little extent Some extent Great extent Very great extent
7. Does the company create an exciting work environment?
Not at all Little extent Some extent Great extent Very great extent
8. Do you receive a sense of satisfaction with your job?
Not at all Little extent Some extent Great extent Very great extent
9. Do you feel you have freedom to make decisions when needed?
Not at all Little extent Some extent Great extent Very great extent
10. How often is your performance discussed with you?
Not at all Little extent Some extent Great extent Very great extent
11. Do you believe we truly listen to our customers?
Not at all Little extent Some extent Great extent Very great extent
12. Are you clear about what value and service your job directly contributes to
the company's "external" customers?
Not at all Little extent Some extent Great extent Very great extent
13. Are you clear about what value and service your job directly contributes to your "internal" customers?
Not at all Little extent Some extent Great extent Very great extent
14. Do you believe you take full responsibility and are held accountable to meet all your customers' needs/expectations?
Not at all Little extent Some extent Great extent Very great extent
15. Do you believe your department takes full responsibility and is held responsible to meet all of its customers' needs/expectations?
Not at all Little extent Some extent Great extent Very great extent
16. Are you passionate and excited about the work you do for your customers?
Not at all Little extent Some extent Great extent Very great extent
17. Is your department passionate and excited about the work it does for its customers?
Not at all Little extent Some extent Great extent Very great extent
18. Do you believe your individual contribution has had a positive impact on your external/internal customers' success?
Not at all Little extent Some extent Great extent Very great extent
19. Do you enjoy working for this organization?
Not at all Little extent Some extent Great extent Very great extent
20. Do you enjoy working with the people in your work group?
Not at all Little extent Some extent Great extent Very great extent
21. Do you work in an atmosphere of openness and honesty?
Not at all Little extent Some extent Great extent Very great extent
22. Are you provided the opportunity at work to learn and grow?
Not at all Little extent Some extent Great extent Very great extent
23. Do you believe that you are adequately rewarded for your contribution to the company?
Not at all Little extent Some extent Great extent Very great extent
24. Do you believe that dedication and performance are rewarded?
Not at all Little extent Some extent Great extent Very great extent
25. Do you believe you live a life of balance between work and home?
Not at all Little extent Some extent Great extent Very great extent
26. Do you believe you help create and support a work environment based on trust?
Not at all Little extent Some extent Great extent Very great extent
27. Do you believe your department creates and supports a work environment based on trust?
Not at all Little extent Some extent Great extent Very great extent
28. Does someone at work talk to you about your growth and progress?
Not at all Little extent Some extent Great extent Very great extent
29. Do you value change and see it as your ally?
Not at all Little extent Some extent Great extent Very great extent
30. Does your department value change and see it as an ally?
Not at all Little extent Some extent Great extent Very great extent
31. Do you continuously challenge the status quo?
Not at all Little extent Some extent Great extent Very great extent
32. Do others in your department continuously challenge the status quo?
Not at all Little extent Some extent Great extent Very great extent
33. At work, does your opinion count?
Not at all Little extent Some extent Great extent Very great extent
34. Are your ideas actively sought after/solicited by your work group?
Not at all Little extent Some extent Great extent Very great extent
35. Have you had your new ideas implemented regularly?
Not at all Little extent Some extent Great extent Very great extent
36. Have others in your department had their new ideas implemented regularly?
Not at all Little extent Some extent Great extent Very great extent
37. Do you believe your work provides knowledge/products to shape our customers' future?
Not at all Little extent Some extent Great extent Very great extent
38. Do you believe the company is developing strong leadership for the future?
Not at all Little extent Some extent Great extent Very great extent
39. Do you believe that leadership by employees at all levels is encouraged to create and deliver solutions?
Not at all Little extent Some extent Great extent Very great extent
40. Does your Manager/Supervisor or someone else at work seem to care about you as a person?
Not at all Little extent Some extent Great extent Very great extent
41. Do you receive recognition or praise for doing good work?
Not at all Little extent Some extent Great extent Very great extent
42. Do you give recognition or praise for doing good work?
Not at all Little extent Some extent Great extent Very great extent
43. Do you believe you are closely aligned with the vision of the company's direction?
Not at all Little extent Some extent Great extent Very great extent
44. Do you believe your department is closely aligned with the vision of the company's direction?
Not at all Little extent Some extent Great extent Very great extent
45. Do you believe the company practices the highest levels of ethics and integrity?
Not at all Little extent Some extent Great extent Very great extent
46. Are you very clear of what is expected of you on the job?
Not at all Little extent Some extent Great extent Very great extent
47. Does clear communication take place in your department?
Not at all Little extent Some extent Great extent Very great extent
48. Do you believe each employee is respected for the unique value they add to the company?
Not at all Little extent Some extent Great extent Very great extent
49. Do you believe that we embrace the idea of diversity as a competitive advantage?
Not at all Little extent Some extent Great extent Very great extent
50. Are you treated with respect and dignity?
Not at all Little extent Some extent Great extent Very great extent
51. Do you believe ideas are invited and included from across the company to better serve our customers?
Not at all Little extent Some extent Great extent Very great extent
52. Do you believe diversity of thought and ideas are encouraged within your work area?
Not at all Little extent Some extent Great extent Very great extent
53. Are your associates (co-workers) committed to doing quality work?
Not at all Little extent Some extent Great extent Very great extent
54. Do you have the materials/equipment you need to do your job correctly?
Not at all Little extent Some extent Great extent Very great extent
55. Do you have the training/skills you need to do your job with excellence?
Not at all Little extent Some extent Great extent Very great extent
56. Do you have the opportunity to do what you do best every day?
Not at all Little extent Some extent Great extent Very great extent
57. Do you believe your skills/talents are being used effectively to impact the company's quality goals?
Not at all Little extent Some extent Great extent Very great extent
58. Do you believe your skills/talents are being used effectively to impact the company's financial goals?
Not at all Little extent Some extent Great extent Very great extent
59. Do you feel you can speak honestly about quality problems or service issues with your co-workers?
Not at all Little extent Some extent Great extent Very great extent
60. Do you feel you can speak honestly about quality problems or service issues with your supervisor?
Not at all Little extent Some extent Great extent Very great extent
61. Do you believe that teamwork is encouraged in your department/area?
Not at all Little extent Some extent Great extent Very great extent
62. Do you believe that teamwork is encouraged in the company?
Not at all Little extent Some extent Great extent Very great extent
63. Do you believe that teamwork is adequately rewarded?
Not at all Little extent Some extent Great extent Very great extent
64. Do you believe adequate team training is provided?
Not at all Little extent Some extent Great extent Very great extent
65. Do you enjoy working on a team?
Not at all Little extent Some extent Great extent Very great extent
66. Do you have the information and procedures to do a quality job?
Not at all Little extent Some extent Great extent Very great extent
67. Rank the level of importance you assign to each of the following cultural values:
(Please assign a rating using each number on the scale of 1 through 7;
1 being best, 7 being worst.)
• Focus on Customer satisfaction and Value
• Unleashing Employee Potential through training and process
• Challenging the Status Quo with new ideas
• Inspired Leadership at all levels
• Diversity of people and thought
• Excellence Everywhere in personal performance and process
• Commitment to Teamwork when needed
68. Comments Section (to be used only if you wish to provide additional input).
NOTE: Strict confidentiality will be used
Copyright Information:
You MAY reprint the information contained in this article as long as no portion of the contents are modified and it used “exclusively” within your organization. You must also give credit to information by including the tag line...
Roger M. Ingbretsen, Author, Speaker, Leadership Coach, Organizational and Career Developer. For more information, visit www.ingbretsen.com or call 509 999 7008.
Organizational Culture Employee Survey - To learn more about this author, visit Roger Ingbretsen's Website.
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