Four Critical Skills
Four Critical Skills
Storytelling is not a skill everyone is born with. But it’s a skill we can all develop. People on your team want to believe! They want to believe you know where we are going, or you will get us there even if you aren’t sure of the exact path at this moment. People LOVE stories because that is how they reassure themselves in the midst of chaos that what they are working on matters. They want stories about where they are going. They want stories that compares what they are doing with others. And they love to laugh and learn from stories that show where they have been.
Sincerely acknowledging contribution is necessary to sustain motivation during the hard times. It’s not hard to do and doesn’t require a lot of effort or expensive gifts. A thank-you note is enough most of the time. Public recognition of accomplishments, contributions, efforts, and even mere attempts sets the benchmark not only for the people who are performing tasks but also sets the standard for the leaders in your organization.
Negotiation is a practical and essential skill for every leader. Negotiation is often misunderstood to be the domain of clever deal makers. It’s actually really simple. Make very clear requests for a promise. Don’t walk away until you understand exactly what the promise is - what is being done, when, and what the standard of excellence is. And then check up on the status of that promise to see how you can help. It’s that simple. And if you need to make a promise, make damn sure you are clear about what you are going to do, by when, and what the standard of excellence is. Make sure you follow up with your requester on the status of your promise and any help you need to fulfill it. By doing that, you are modeling the behavior you expect.
(C) 2008 Michael Schutzler, all rights reserved.
Four Critical Skills - To learn more about this author, visit Michael Schutzler's Website.
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Listening is by far the most important skill for a leader to hone. We need to pay attention to the words and actions of others while suspending judgment long enough to allow your intellect to catch up with your instincts. Why? Because as leaders, if we speak too soon, we shut of creation. We shut off contribution. We force the adoption of our ideas. When we keep silent long enough to understand (not just hear) what someone is saying (or doing) we create the space for them to build, create, and own the plan and the outcome.
Storytelling is not a skill everyone is born with. But it’s a skill we can all develop. People on your team want to believe! They want to believe you know where we are going, or you will get us there even if you aren’t sure of the exact path at this moment. People LOVE stories because that is how they reassure themselves in the midst of chaos that what they are working on matters. They want stories about where they are going. They want stories that compares what they are doing with others. And they love to laugh and learn from stories that show where they have been.
Sincerely acknowledging contribution is necessary to sustain motivation during the hard times. It’s not hard to do and doesn’t require a lot of effort or expensive gifts. A thank-you note is enough most of the time. Public recognition of accomplishments, contributions, efforts, and even mere attempts sets the benchmark not only for the people who are performing tasks but also sets the standard for the leaders in your organization.
Negotiation is a practical and essential skill for every leader. Negotiation is often misunderstood to be the domain of clever deal makers. It’s actually really simple. Make very clear requests for a promise. Don’t walk away until you understand exactly what the promise is - what is being done, when, and what the standard of excellence is. And then check up on the status of that promise to see how you can help. It’s that simple. And if you need to make a promise, make damn sure you are clear about what you are going to do, by when, and what the standard of excellence is. Make sure you follow up with your requester on the status of your promise and any help you need to fulfill it. By doing that, you are modeling the behavior you expect.
(C) 2008 Michael Schutzler, all rights reserved.
Four Critical Skills - To learn more about this author, visit Michael Schutzler's Website.
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John AlexanderJohn has taught keyword research and SEO skills to small groups of business owners and Webmasters from over 80 different countries world wide since 2002. John is also the Director of Search Engine Academy ; Co-director of Training at Search Engine Workshops offering live, SEO Workshops with his partner SEO educator Robin Nobles, author of the very first comprehensive online search engine marketing courses at SEO Training Online and the SEO Workshop Resource Center. I look forward to hearing from you! - Visit John Alexander's Website |
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Anne BarrAnne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website |
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Cheryl MatthynssensCheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur. Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well. A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles. She opened up a small affiliate site - The Balance Guide- to help others find resources for mental and emotional well being. Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com - Visit Cheryl Matthynssens's Website |
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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