Promotion Panic

What is the most challenging life event you’ve had to face? When 785 business leaders were asked that question in a 2007 poll conducted by Development Dimensions International, almost one in five managers ranked getting a promotion at the top of the list. When I first read this, I was shocked until I recalled my own feelings of inadequacy when I was first promoted to management many years ago. Most companies do little to prepare or support new leaders. The same lack of support may also be felt by managers as they climb up the corporate ladder. It’s like being thrown into the deep end of the pool; you’ll either sink or swim. If you are in this position, what should you do?

First, realize that whatever you are feeling - stress, guilt, inadequacy, fear - is probably quite normal. Any type of change puts us back at the bottom of the learning curve. There are four stages of learning: unconscious incompetence, conscious incompetence, conscious competence, and finally, unconscious competence.  Before your promotion, you didn't know what you didn't know (unconscious incompetence).  Now, you are starting to see all that is involved in leading a team and realizing that you have some skill gaps (conscious incompetence).  Accept the fact that developing competence in your new role will take time, energy, and effort (conscious competence). So, take a deep breath, recognize that you are in learning mode, and stop being so hard on yourself.  

Second, do a little bit of positive self talk. Obviously, whoever approved your promotion must have felt that you could do the job. Why shouldn’t you feel the same way? If you need more reassurance, meet with your new manager to discuss his or her expectations. Your manager’s expectations are probably more realistic than you imagine.  Also, focus on your strengths and everything you are doing right. Sure, you'll make a few mistakes.  Admit them, learn from them, and move on.  You've met challenges and reached goals in the past; you will do so again.

Lastly, don’t be afraid to admit that you need help. Easier said than done, right? Actually, there are many avenues to explore in getting the help and guidance you need. One possibility is finding a mentor in another department of your company or perhaps in a different company within the same industry. Another possibility is finding and taking some leadership development classes. Once you start looking, you’ll be surprised at the wealth of training options that exist both within and outside of your own company. You can also read books on leadership. Ask leaders you admire what books they recommend. And, consider working with a leadership coach. A coach can help you identify skill gaps, create action plans for closing those gaps, and hold you accountable for making progress.