Conflict is unavoidable in life. We face conflict in boardrooms, offices, classrooms, homes, restaurants, court rooms, political arena, police stations, schools, marriages, teams, and even churches. How we handle it will determine the success of the outcome. As leaders, we understand that conflict arises from differences. When individuals come together in teams or as a group, their differences in terms of power, values, and attitudes create conflict. To avoid the negative consequences that can result from disagreements most methods of resolving conflict stress the importance of dealing with disputes quickly and openly. Therefore, conflict is not necessarily destructive; however, when managed properly conflict can result in benefits for a team or individuals.
A major advantage a team has over an individual is its diversity of resources, knowledge, and ideas. However, diversity also produces conflict. As more and more organizations and churches restructure to work teams, the need for training in conflict resolution will continue to grow. Conflict remains the number-one problem for most teams operating with a high-energy company or church, even after repeated training sessions on how to resolve conflict and how to minimize the negative impact on team members. One reason for this may be that managers and other leaders within organizations are not giving the issue of resolving conflict enough attention. Although most leaders and managers are aware of disagreements and have received training in conflict resolution, they seldom assign a high priority to solving conflict problems.
With this in mind, it is critical that leaders, managers, and team members possess skills to resolve conflict amongst themselves. The skills entails identifying sources of conflict, handling negative conflict, managing cooperative conflict, negotiating, handling conflict among project teams, and creating team resolutions.
The Conflict Transformation of a Leader - To learn more about this author, visit Julwel Kenney's Website.
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Julwel Kenney
(Visit Julwel's Website)
Julwel Kenney is a leadership consultant
with over 25+ years of secular and church
leadership experience who believes in
leading by example. She is an
international author of a newly released
book entitled "How To Bring Out The Best
In You: The Journey to Personal
Transformation and Leadership". Julwel is
a self-motivated, energetic, hardworking,
ambitious, enthusiastic, goal and
result-oriented skilled leader who always
strives for excellence.
Additionally, she is a strategic planner
with a strong educational background that
has culminated in a Masters of Business
Administration in Human Resources
Management, a Masters of Science in
Organizational Leadership, Bachelors in
Organizational Management, and is now
pursing a Ph.D. in Training and
Performance Improvement to complement her
leadership and personal development
experience. She is a college professor,
motivational speaker, leadership and
development consultant, coach, counselor,
columnist, trainer, performance
consultant, and human resources
consultant.
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